Michelle L. Destevens is seeking a career in a dental office where she can use her education and customer service skills. She is expected to graduate from Jamestown Business College in September 2017 with an Associate's degree in Business Administration. Her experience includes positions at Subway, Parkview Bakery, and Seneca Allegany Casino where she demonstrated strong customer service, management, and team leadership abilities.

1. Michelle L. Destevens
69Waite Ave. michellefisher143@yahoo.com
Salamanca, N.Y. 14779 716 -378 –8289
Objective To obtain a career in a dental office where I can use my knowledge of customer
service and my education to create a professional office environment and a
positive experience.
Education Jamestown Business College, Jamestown, N.Y. Expected graduation date
Degree: Associate in Applied Science September 2017
Major: Business Administration/Administrative Professional
Experience Subway, Salamanca, NY October 2014 – present
Customer Service Representative
 Demonstrate strong customer service skills
 Relate well with customers and employees
 Balance and close night register
 Responsible for ensuring all orders are correct and customers are happy
Parkview, Salamanca, NY November 2011 – May 2012
Bakery Manager
 Managed all orders needed for the store
 Interacted well with customers and employees
 Ensured all orders were done accurately and on time
 Worked independently and led other team members when needed
Seneca Allegany Casino, Salamanca, NY April 2004 – April 2008
Table Games Floor Supervisor
 Maintained control over all table revenue in a highly regulated industry
 Provided top-level service to all patrons, including high-level players
 Communicated with all executive team members to meet regulations
 Managed a large team of employees during each shift
Personal
 Tested customer service skills through a variety of positions
 Demonstrate strong work ethics in all situations
 Dependable, punctual, diligent
 Sharpened management skills and acquired techniques to handle
difficult and challenging situations