1. USTIN DIETRICK BUSINESS DEVELOPMENT
PROFESSIONAL
J
Visionary ~ Process Development ~ Product Development ~ Resources Management
Entrepreneurial, innovative professional with extensive business development experience within highly competitive
markets. Analytical strategist skilled in successfully supporting business objectives with process implementation and
personnel training. Collaborative communicator continually focused on building relationships and promoting synergy
across business lines to drive positive change, comprehensive business approaches, and enhanced profitability.
Areas of Expertise include:
Strategic Planning & Analysis Product Management Content Development
Business Development Relationship Building Project Management
Sales Planning & Marketing
Feedback & Review
Staff Training & Leadership
Strategy Evaluation
Problem Resolution
Performance Goals
EXPERIENCE & NOTABLE CONTRIBUTIONS
SELECT PATH, INC. • Albuquerque, NM • 2014-2015
A Long Code SMS Company.
PRODUCT DEVELOPMENT/ SALES MANAGER/ BUSINESS ANALYST
Directed a sales and marketing team of 5 staff for Select Path. Drove customer satisfaction by overseeing Customer
Relations Management (CRM), as well as, direct and soft sales. Leveraged knowledge of customer needs to assist in
product development.
KEY ACCOMPLISHMENTS:
•Created and executed sales and marketing material for six new technical products.
•Developed a best-selling, leads-driven SMS product for the real estate industry.
•Recruited prospective clients by designing and manning booths for governmental and industry conventions.
•Established and implemented a marketing plan aligned with customer needs by liaising between the owner, engineers,
Customer Service, and the Graphics Designer.
TRADER JOE’S • Albuquerque, NM • 2012-2014
A national grocery chain with signature items.
CREW MEMBER
Directed ordering and daily operations of the Frozen Foods Department. Attended to customers to provide superior
customer service and sales accuracy. Maintained efficiency by managing high-volume cash registers.
KEY ACCOMPLISHMENTS:
•Drove sales of promotional grocery merchandise by designing marketing displays.
•Increased customer loyalty by informing them of new products and resolving issues.
•Ensured a clean merchandising and product area by stocking shelves and managing inventory.
YOMOS • Albuquerque, NM • 2010-2012
A fast, healthy drive-through food truck.
OWNER/ OPERATOR
Managed all aspects of the business, including 10 employee and kitchen operations. Maintained inventory through daily
auditing. Drove operations by reconciling accounts. Increased brand awareness by overseeing marketing and sales
programs.
KEY ACCOMPLISHMENTS:
•Grew client base by vending at events and festivals and providing catering for community organizations.
•Increased customers by following leads and making cold-calls to potential clients.
•Improved competitiveness through the strategic design of catering and festival menus.
5904 4th
St. SE  Delano, MN 55328  505.301.1609  Justin_dietrick@yahoo.com

2. JUSTIN DIETRICK, PAGE 2
EXPERIENCE & NOTABLE CONTRIBUTIONS
UNITED WAY • Albuquerque, NM • 2011-2012, 2006-2007
A national, non-profit organization that provides community support.
LOANED EXECUTIVE
Directed campaigns for technical companies within the assigned territory. Facilitated organizational and community
support by planning events and speaking engagements to build contributor rapport. Maintained financial transparency
by accounting for all received donations.
KEY ACCOMPLISHMENTS:
•Raised $3 million through the successful set-up and management of strategic campaigns.
•Built relationships with donors to relate the importance of pledge contributions.
•Enhanced community awareness by developing and executing seminars and events.
PR NEWSWIRE • Albuquerque, NM • 2007-2009
A news distribution, targeting, monitoring, and marketing solutions company.
LEAD-PRODUCT SUPPORT SPECIALIST/ ANALYST
Provided technical support for online products to business customers. Boosted productivity by assigning support
requests to team members. Maintained quality and service standards by training out-sourced support representatives.
KEY ACCOMPLISHMENTS:
•Recovered $800,000 of annual revenue through the management and reporting of a data cleanup project.
•Integrated the billing and renewal process by designing automated systems.
•Established and led the department’s services renewal process.
•Improved efficiency by training the Demo and Product Support Teams to execute renewals in Oracle, as well as, setup
new service contracts.
•Grew customer-base by training, selling, and supporting the company’s marketing and research tools.
•Earned recognition as MVP of Product Support in 2007 and 2008.
•Held seats on the Community Planning Board and Employee Survey Working Group.
Previous positions include Student X-Ray Technologist at Presbyterian Hospital and Operations Manager at Medi-Dyn Inc.
EDUCATION
Bachelor of Arts in Mass Communications
ST. JOHN’S UNIVERSITY | Collegeville, MN | 1999
5904 4th
St. SE  Delano, MN 55328  505.301.1609  Justin_dietrick@yahoo.com