1. Juan R. Diaz
155 East 38th
Street
New York, N.Y. 10016
212-986-2319 or 917-304-4654 (cell)
Objective:
To obtain a position as Resident Manager or other related field that will utilize my skill,
training and experience in the building and maintenance field.
Work History
2005 to
Present Resident Manager - 155 East 38th
Street (186 units)-Condo
 Responsible for the operation and management of a 186-unit residential building
 Supervise a staff of 9 union employees
 Serve as liaison between management, owners and sponsor
 Attend all board meetings and actively participate by giving monthly status reports and
recommendations as needed
 Solicit and evaluate all building work proposals most competitive price
 Review, approve and monitor all building apartment renovations
 Perform monthly inspection of Standpipe/Sprinkler Systems
 Order and track all building supplies
 Supervise all building construction projects including Local Law façade repairs and
lobby/hallway renovation
 Coordinated – move-in / move-out ( Rentals)
 Work closely with Management & board of Managers to help formulate a proper
budget while minimizing expense.
 Dealt effectively with employees, owner, management, and board member and Sponsor
units.
2003-2005 Resident Manager - 401 East 88th
Street (265 units) Rental
 Responsible for the operation and management of a 265-unit residential building
 Supervised a staff of 18- union employees
 Ensured maintenance and proper functioning of all building equipment, including
cooling tower, chiller system, hot water heaters, boilers, and various pumps
 Inspected and maintained fire control system
 Supervised all building contract work in apartments
 Responded to all building emergencies
 Acted as a liaison between residents and management office to provide timely follow-
up to all resident requests
2002–2003 Resident Manager - 410 East 57th
Street (75- units-) Condo
 Responsible for the operation and management of a 90-unit pre-war, white glove
residential building
 Supervised a staff of 9 union employees

2.  Ensured maintenance and proper functioning of all building equipment
 Responded to all building emergencies
 Inspected and maintained fire control system
 Performed all building repairs
 Assisted managing agent with general administrative duties
Juan R. Diaz
Resume
Page 2
2000–2002 Resident Manager -/ Assistant- 205 Third Avenue (368 units) Co-Op
 Responsible for the operation and management of a 368-unit residential building
 Supervised a staff of 12 union employees
 Performed frequent checks and required maintenance on all building equipment,
including apartment a/c units, cooling tower, chiller system, boilers and generator
system
 Responded to all building emergencies
 Assisted managing agent with general administrative duties
1998–2000 Assistant Superintendent/Handyman - 101 West 67th
Street (200 units)-Condos
 Assisted with operation and management of a 200-unit residential building
 Assisted with supervision of staff of 12 union employees
 Performed frequent checks and maintenance on all building equipment, including
cooling tower, hot water heater, boilers, house pumps, ejector pumps, window a/c units
 Performed all building repairs
 Performed monthly inspection of Standpipe/Sprinkler Systems (commercial space)
1994–1998 Doorman & Handyman/Porter - Columbia University (Student Housing)
 Assisted with mail and packages delivery)
 Performed minor building repairs, cleaning and recycling
Other Work Experience:
1980-1996 IBM Corporation – 590 Madison Avenue
 Customer Service Representative, 1990-1996
 Education Facility Coordinator, 1985-1990
 Purchasing Agent/ Mailroom Coordinator 1980-1985
 Customer support rep of year 1992
Licenses & Certificates:

3. • Superintendent #1
• Resident Manager Diploma (1)
• Resident Manager Diploma (2)
• License – Locksmith(2015)
• Project Management Certificate
• Property Management Certificate
• Building Maintenance & Budget
• OSHA
• Fire Safety Office Building/Hotel Motel (Z50)
Juan R. Diaz
Resume
Page 3
• Oil Burner # 6 – Certificate
• FDNY Certificate of Fitness (Maintenance Sprinkler S-12 City Wide)
• FDNY Certificate of Fitness (Standpipe City Wide S-13)
• FDNY Certificate of Fitness (Air Compressor Operator)
• FDNY Certificate of Fitness (Maintenance of Supervision
Of Internal Fire Alarm Systems
• Environmental Protection Agency Certificate for Residual Oil Burners
and Incinerators
• Cooling Tower Certificate
• Alarm Systems Certificate
• Lead Safety /Renovator Certificate # R-I-19531-10-1498
• Green Building Certification
• Ethic for Management (NYARM)2013
Education:
 TCI College - Associates Degree - Building Maintenance
 LaGuardia Community College – Completed 29 Credits
 TCI College & 32BJ Union – Received a comprehensive education that
Emphasized hands-on experience and provided a solid theoretical
Foundation in plumbing, electric, carpentry and building systems
Related Skills:
 Knowledge of building maintenance software programs/My-Building Link
 Project lead for 8- major capital projects from conception to completion: Boiler
upgrade, Local Law & Lobby/Hallway renovation. Elevator Modernization project.
 Strong organization skills
 Detail oriented, result driven

4.  Demonstrated ability to acquire and apply knowledge efficiently
 Fluent in English and Spanish
 Resident Manager of Year 2008- Akam Management
 Resident Manager of Year 2012-NYARM-New York Association of
 Realty Managers.
 NYARM-2014-Accredited Realty Manager Certificate Holder.
 Manhattan Resident Managers Club Inc- Financial Secretary -2015
 Manhattan Resident Manager of Year- 2015.