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Srinivasa Reddy.P
(SAP SD&LE Consultant)
srinipeddireddy@gmail.com
Mobile No: +91-9880377811
• 10.9 years of SAP OTC experience across Automotives,Pharma,Retail,Warranty and
Is-Oil & Hitech Projects.
• 2 full life cycle E2E implementation experience in SAP OTC.
• 7 Support & Development Project experience in SAP OTC in onsite & offshore model.
• 2 Rollout & Data Migration Project experience in SAP SD.
• SAP R/3 implementations experience covers all the phases from Project -
Preparation to Go-Live & Support.
• Experienced with conventional implementations using ASAP Methodology.
• Configuration and application knowledge of SAP OTC and integration with other
Modules like FI/CO, MM.
• Hands on experience in working with complete OTC & LE Configuration starting with
Customer Master Data including Sales, Shipping,Delivery
Processing,Shipping,RouteDetermination, Loading, Pricing and Billing along with
system changes, developing functional design specifications, Testing, Training and
Documentation.
• Configuration of Item Proposal, Material Determination, Configuring of Master
Records, Sales documents, Item Categories, Schedule line Categories, Delivery
Creation, Invoice creation and setting up of Copy Controls in sales and billing
documents, Third Party sales,EDI-IDoc's,Intercompany Sales, Consignment Sales,
Account determination,Availability Check,Credit Management,Scheduling
Agreement,MTO,MTS,Shipment,Route Determination,Picking,Packing,Handling
Unit,Shipment Costing
• Handling day to day Change requests & Incidents via Solution Manager for
Johndeere Warranty and Remedy for Eli Lilly and Pergerine Service Center for
Dephi.
• Good knowledge of ABAP Debugging,user exit, SAP PI,Solution
Manager,WM,GTS,Pricing Routines .
• Worked on Incident management & Service Level Agreement.
• Domain experience 4 Years 3 Months in Sales and Marketing.
EMPLOYMENT HISTORY:
• Worked with Accenture India Pvt, Ltd., Bangalore as a SAP SD Team Lead
30th
December 2013 to 29th
February 2016.
• Worked with IBM India Pvt, Ltd., Bangalore as a SAP SD Sr.Consultant
October 2011 to December 2013.
• Worked with Cognizant Technology Services Pvt, Ltd., Bangalore as a
SAP-SD Functional Consultant March 2010 to October 5th
2011.
• Worked with Tata Consultancy Services Pvt, Ltd., Bangalore as a SAP-SD
Systems Analyst May 30th
2005 to February 17th
2010.
• Worked with Sri Bhavani Agency (Fertilizers) as a Marketing Executive
December 2003 to February 2005.
• Worked with Bhiruduraj Automobiles as a Sales Officer June 1997 to May
2000.
Educational Qualification:
Master of Business Administration (Marketing & Finance) S.R.M Easwari
Engineering College, Chennai Madras University 2001 to 2003.
Bachelor of Commerce C.S.R SARAMA College, Nagarjuna University 1993 to
1996.
SAP EXPERIENCE:
Project Name : PFizer
Team : OTC Support&Enhancement
Environment : SAP SD ECC 6.0
Duration : September 2015 to February 2016
Designation : Team Lead
Organization : Accenture India Pvt Ltd.,
Responsibilities:
• Being the team member of L2 OTC team, my responsibilities include:
• Solved the issues related to SD module in the course of day –to-day
operations of the business of the client.
• Provided Production Support to the client and solved the cases raised by the
users.
• Solved cases related to Customer Master, Shipments, Credit Management,
Billing, Pricing,Output determination, EDI-IDOC,Delivery and batch
Management,Shipping Point Determination.
• Solving the cases with in the SLA Period.
Client : Staples
Project Name : Staples Fast Implementation(UK)
Environment : SAP SD and LE ECC 6.0
Duration : January 2014 August2015
Designation : Team Lead
Organization : Accenture India Pvt Ltd.,
Team Size : 5
Responsibilities:
Being the team Member of Order to Cash team in (IDC), my responsibilities
include:
• Prepared the Configurational Rational Design documents as per the business
requirement on Customer Master,Itemcategories,Copy Controls, Delivery
Process, Route Determination, Shipments and access sequences and condition
records and ATP configuration.
• Shipping Condition details and output types and Partner Profile settings,EDI-
Output types configuration.
• Configured customized Delivery types and configured new Partner functions
as per business requirement.
• Prepared Ricefw’s Interface outbound deliveries from SAP ECC to Manhattan
WMOS and Pricing Extension.
Prepared the Test Scenarios test data for OTC Processes.
• Involved Unit Testing, Functional Testing and Smoke Testing
• Functional test scripts executed in HPALM for all the Ricefw scripts.
Interacted with Manhattan team and web methods team for doing the ship
confirmation on Manhattan end.
• Provided KT to the Junior associates on Delivery Process and Shipment
Process.
• Charm ID Process KT given to the team members.
• Involved in E2E TESTING and provided solution on time for defects raised by
E2E Team.
• Supported to the client team for UAT testing.
• Provided exceptional Post Go live support and ensured all tickets were
resolved before We passed on the Production support to the Support Team.
Client : Eli Lilly
Project Name : OTC AMS Support
Environment : SAP SD ECC 6.0,
Duration : January 2013 to December 2013
Role : Team Member
Organization : IBM India Pvt Ltd.,
Responsibilities:
• Being the team member of Order to Cash team, my responsibilities
include:
• Solved the issues related to SD module in the course of day –to-day
operations of the business of the client.
• Providing Production Support to the client.
• Discussed with area architect’s and SDL for enhancement related CR’s for
ART approval, after getting the approval, we will start working on the
Enhancement CR’s.
• Provided weekend on call support related to sev2 issues.
• Solved the cases raised by the users.
• Worked on configuration and development change related CR’s Condition type
of Pricing procedure, Shipping Point determination Configuration.
• Involved in preparation of unit testing results, integration testing results
documents for the business process procedures as a part of development of
an object.
• Knowledge on Logistic execution and Warehouse management.
• Solved cases related to Customer Master, Material Master, Availability
Check,Pricing, Output Determination and outputs, Shipping, EDI IDOC related
issues.
• Solving the cases with in the SLA Period.
Project Name : KLA Tencor Corporation
Environment : SAP Ecc6.0
Duration : April 2012 to December 2012
Role : Team Member
Organization : IBM India Pvt Ltd.,
Responsibilities:
• Being the team member of L2 OTC team, my responsibilities include:
• Solved the issues related to SD module in the course of day –to-day
operations of the business of the client.
• Provided Production Support to the client and solved the cases raised by the
users.
• Solved cases related to Shipments, Pricing, Availability check, Credit
Management, Delivery, Billing, Output determination, Credit
Management,EDI-IDOC,Consignment.
• Solving the cases with in the SLA Period.
Client : British Petroleum
Project Name: BP US Divestment
Environment : SAP SD 4.6 C,Ecc 6
Duration : October 2011 to March 2012
Role : Team Member
Organization : IBM India Pvt Ltd.,
Client Description:
BP plc (Formerly British Petroleum plc) is the third largest global energy company
and the 4th largest company in the world. To support North American oil business BP
has implemented SAP(4.6c) application ten years ago. BP has follow different
application to support their day to day business.
BP acquired a company Amoco in 1996. Amoco was using SAP R/3 system, Now
known as PR4 (Stack) application. PR4 stack was created to support North American
BP business.
North American BP business is broadly diversified in to two geographical regions such
as EOR (East of Rockies) and WOR (West of Rockies). BP has Joint venture with
Husky for selling Crude Oil in North America.
Responsibilities:
• Coordinated with the onsite team to understand the business requirement and
then work the offshore team from preparing the FS to delivery of the
enhancements.
• Worked on various interfaces like Master data, Order Management and
Contracts.
• Interacted with onsite team for daily status updates and clarifications needed
for preparing for the FS.
• I have conducted the training sessions for the team, to provide the overview
of SD process and tips which help to prepare FS.
• Provided the KT for the new SD consultant’s.
Client : MWV (MeadWestvaco Corporation)
Environment : SAP Ecc6.0
Duration : Jan2011 to September 2011
Role : Team Member
Organization : Cognizant
Responsibilities:
• Being the team member of L2 OTC team, my responsibilities include:
• Solved the issues related to SD module in the course of day –to-day
operations of the business of the client.
• Provided Production Support to the client and solved the cases raised by the
users.
• Solved cases related to Customer Master,Material Master, Shipments,Pricing,
Availability check, Credit Management, Delivery,Billing,Output determination,
EDI-IDOC.
• Solving the cases with in the SLA Period.
Client : JOHN DEERE
Project Name : John Deere Warranty Support (IS-AUTO)
Environment : SAP SD 4.6 C, Ecc 6.0
Duration : March 2010 to December2010
Role : Team Member
Organization : Cognizant
Responsibilities:
• Being the team member of warranty support team my responsibilities
include:
• Solved the issues related SD module and Warranty in the course of day-to-
day operations of the business of the client.
• Providing the production support to the client and solving the cases raised by
the users.
• Configured condition table, solving the issues related to Pricing, and EDI,
IDOC, Shipping, Output Determination, Customer Master, Material master,
Route Determination, Consignment process.
• Created the break fix document as a part of development activity.
• Involved in preparation of unit testing results, integration testing results
documents for the business process procedures as a part of development of
an object.
• Worked Different types of Claims like normal, Special allowance, Parts and
pre-delivery inspection claims, Product improvement process (PIP), Battery,
Marketing issues, Warranty Warehouse issues, in and out warranty Check and
Dealer Business System issues and VSR Action Control issues, and Dealer
portal related issues.
• Travel payment on dealer adjustment related to pricing issues. Worked issues
related to interfaces. Solving the issues with in the SLA Period.
Client : DELPHI CORPORATION
Project Name : ADM (APPLICATION SUPPORT TEAM)
Environment : SAP SD 4.6 C
Duration : November 2009 to February 2010
Position : Team Member
Organization : TCS
Responsibilities:
• Being the team member of L2 OTC team, my responsibilities include:
• Solved the issues related to SD module in the course of day –to-day
operations of the business of the client.
• Provided Production Support to the client and solved the cases raised by the
users.
• Created Production Incident Request (PIR) and Development Incident Request
(DIR) as a part of development of an object.
• Involved in preparation of unit testing results, integration testing results
documents for the business process procedures as a part of development of
an object.
• Participated in System Resumption Activity.
• Configured Shipping Points, Material Records Field Description based on User
requirements.
• Solved cases related to Pricing, Scheduling Agreements, Shipments, Credit
Management, Output determination.
• Solving the cases with in the SLA Period.
Client : DELPHI Corporation – North America
Project Name : Delphi Packard Release 5 & 6
Environment : SAP SD 4.6 C
Duration : October 2008 to October 2009
Role : Team Member
Responsibilities:
Delphi Packard is a world leader in advanced interconnection systems. It is one of
Delphi’s most profitable divisions. Packard specializes in the design, engineering
and manufacturing of interconnect solutions for Automotive connection systems
and electrical and fiber optic connectors and assemblies. Packard supplies wiring
harness to all Major Automotive companies around the world,
The current systems used in Packard are old Legacy systems and complicated
web of mainframe programs. These systems are over 12 years old and
increasingly costly to maintain, Packard needs to replace the legacy systems with
an integrated process to Support business change via an industry standard/best
practices SAP solution.
These Plants have some of the most complex Business Processes driven by the
nature of business of its customers. These Plants support sequencing Business of
Mercedes and Freightliner in North America’s.
Configuration Skills:
• Team member for Rollout project (Migration from legacy to SAP) for 2 plants
in Mexico.
• Requirement gathering from business and preparing the Functional Design
Documents.
• Involved in the configuration of Organizational and Master Data which
includes the
Material Master, the Customer Master and all related Organizational data.
• Configuration of Sales Documents Types, including Item Categories and
Schedule
Lines Categories Pricing by establishing Pricing Procedure through the
creation of Condition table access sequence and Condition Type.
• Determination of Delivery types and Shipping, Route Determination, Setting
up of Shipping Condition.
• Testing of various sales process for the new plants (Different SA’s, Push
delivery Customized table updations.
• ALE-Idocs Testing of various logical message types like Delins, Delfor
updating SA’s.
• Involved in Data migration (Master data & Transactional data) from legacy to
SAP.
• Created different SA’s through JITV.
• Created different JIT calls it is required for customized table updations.
• Prepared the Process Assessment document.
• Provided the production support to the client.
Client : Intel Network Design
Project Name : HP Czech Hub Implementation
Environment : SAP SD 4.6 C
Duration : October 2007 to September 2008
Role : Team Member
Responsibilities:
• Team member for Rollout project (Migration from legacy to SAP) for plant
NLA1 HP Czech Republic requirement gathering from business and preparing
the Functional Design Documents.
• Actively involved in Scoping studies, end user training & implementing the
enterprise solution.
• Involved in the Configuration of Organizational and Master Data which
includes the
• Material Master, the Customer Master and all related Organizational data.
• Configuration of Sales Documents Types, including Item Categories and
Schedule line Categories.
• Configuration of Intel’s Consignment Process and ZINT.
• Preparing the Functional Design Documents.
• Determination of Delivery types and Shipping, Route Determination.
• Setting up of Shipping Condition.
• Configuration of Delivery and Billing Documents types, Credit Memo Request
(G2)
Debit Memo Request (L2).
• Provided Integrated Test Scenarios across all related processes reflecting the
Business Requirements.
• Responsibility also included creating and modifying training material with the
assistance of the Training Team and to ensure training material remains up to
date as the SAP System changes.
• Involved in the Functional testing, Consolidated testing.
• Provided Production support to the client.
Client : Delphi Corporation, North America
Project : Packard DCS Implementation
Environment : SAP SD 4.6C
Duration : June 2006 to September 2007
Position : Team Member
Description :
This is one of the most complex implementations in Delphi
for Packard division. The challenge was to map the complex pic and shipping
functionality of the existing business process on to SAP.
Contribution:
• Project team member from offshore for development and testing for the
implementation of Packard DCS (Delphi Connection systems).
• Developer for OTC and MDE (Mobile data entry) development items like
Allocation
transaction (Manual allocation of inventory to customer’s requirements),
Team Picking and Dynamic Delivery.
• Involved in Gap Analysis like, Metal Escalation Process, Returns Material
authorization process and entrusted with responsibility to suggest appropriate
Pricing Procedure, Credit Management, Shipping Point, Data Archiving, and
Route Determination for Packard DCS.
• Apart from development and testing this complex process end to end. Testing
involved creation of testing scenarios, test data creation.
• Involved in development and testing of Interface development items like, Go
Delphi Interface, MES (Manufacturing Execution System) Interface and Roots
Town shipping interface.
• Provided exceptional Post Go live support and ensured all tickets were
resolved before We passed on the Production support to the Support Team.
Client : SAP AG
Project Name : SAP IT 4r maintenance and enhancement services,
Environment : SAP SD 4.6 B, 4.6 C, E-catt, Solution Manager
Duration : June 2005 to May 2006
Position : Team Member
Responsibilities :
• Production and Maintenance Support for IT Services of SAP AG.
• Solved the issues related to SD module in the course of day –to-day
operations
of the business of the client.
• Provided Production Support to the client and solving the cases raised by the
users.
• Worked with close co-ordination with technical team to raise a Sub ticket
pertaining
to ABAP.
• Solved issues related to Pricing, Shipping, Route Determination.
• Solving the issues with in the SLA Period.
Pricing Procedure, Credit Management, Shipping Point, Data Archiving, and
Route Determination for Packard DCS.
• Apart from development and testing this complex process end to end. Testing
involved creation of testing scenarios, test data creation.
• Involved in development and testing of Interface development items like, Go
Delphi Interface, MES (Manufacturing Execution System) Interface and Roots
Town shipping interface.
• Provided exceptional Post Go live support and ensured all tickets were
resolved before We passed on the Production support to the Support Team.
Client : SAP AG
Project Name : SAP IT 4r maintenance and enhancement services,
Environment : SAP SD 4.6 B, 4.6 C, E-catt, Solution Manager
Duration : June 2005 to May 2006
Position : Team Member
Responsibilities :
• Production and Maintenance Support for IT Services of SAP AG.
• Solved the issues related to SD module in the course of day –to-day
operations
of the business of the client.
• Provided Production Support to the client and solving the cases raised by the
users.
• Worked with close co-ordination with technical team to raise a Sub ticket
pertaining
to ABAP.
• Solved issues related to Pricing, Shipping, Route Determination.
• Solving the issues with in the SLA Period.

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Srinivas-SAP_SD&LE10.9 years

  • 1. Srinivasa Reddy.P (SAP SD&LE Consultant) srinipeddireddy@gmail.com Mobile No: +91-9880377811 • 10.9 years of SAP OTC experience across Automotives,Pharma,Retail,Warranty and Is-Oil & Hitech Projects. • 2 full life cycle E2E implementation experience in SAP OTC. • 7 Support & Development Project experience in SAP OTC in onsite & offshore model. • 2 Rollout & Data Migration Project experience in SAP SD. • SAP R/3 implementations experience covers all the phases from Project - Preparation to Go-Live & Support. • Experienced with conventional implementations using ASAP Methodology. • Configuration and application knowledge of SAP OTC and integration with other Modules like FI/CO, MM. • Hands on experience in working with complete OTC & LE Configuration starting with Customer Master Data including Sales, Shipping,Delivery Processing,Shipping,RouteDetermination, Loading, Pricing and Billing along with system changes, developing functional design specifications, Testing, Training and Documentation. • Configuration of Item Proposal, Material Determination, Configuring of Master Records, Sales documents, Item Categories, Schedule line Categories, Delivery Creation, Invoice creation and setting up of Copy Controls in sales and billing documents, Third Party sales,EDI-IDoc's,Intercompany Sales, Consignment Sales, Account determination,Availability Check,Credit Management,Scheduling Agreement,MTO,MTS,Shipment,Route Determination,Picking,Packing,Handling Unit,Shipment Costing • Handling day to day Change requests & Incidents via Solution Manager for Johndeere Warranty and Remedy for Eli Lilly and Pergerine Service Center for Dephi. • Good knowledge of ABAP Debugging,user exit, SAP PI,Solution Manager,WM,GTS,Pricing Routines . • Worked on Incident management & Service Level Agreement. • Domain experience 4 Years 3 Months in Sales and Marketing. EMPLOYMENT HISTORY: • Worked with Accenture India Pvt, Ltd., Bangalore as a SAP SD Team Lead 30th December 2013 to 29th February 2016. • Worked with IBM India Pvt, Ltd., Bangalore as a SAP SD Sr.Consultant October 2011 to December 2013. • Worked with Cognizant Technology Services Pvt, Ltd., Bangalore as a SAP-SD Functional Consultant March 2010 to October 5th 2011. • Worked with Tata Consultancy Services Pvt, Ltd., Bangalore as a SAP-SD Systems Analyst May 30th 2005 to February 17th 2010. • Worked with Sri Bhavani Agency (Fertilizers) as a Marketing Executive December 2003 to February 2005.
  • 2. • Worked with Bhiruduraj Automobiles as a Sales Officer June 1997 to May 2000. Educational Qualification: Master of Business Administration (Marketing & Finance) S.R.M Easwari Engineering College, Chennai Madras University 2001 to 2003. Bachelor of Commerce C.S.R SARAMA College, Nagarjuna University 1993 to 1996. SAP EXPERIENCE: Project Name : PFizer Team : OTC Support&Enhancement Environment : SAP SD ECC 6.0 Duration : September 2015 to February 2016 Designation : Team Lead Organization : Accenture India Pvt Ltd., Responsibilities: • Being the team member of L2 OTC team, my responsibilities include: • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solved the cases raised by the users. • Solved cases related to Customer Master, Shipments, Credit Management, Billing, Pricing,Output determination, EDI-IDOC,Delivery and batch Management,Shipping Point Determination. • Solving the cases with in the SLA Period. Client : Staples Project Name : Staples Fast Implementation(UK) Environment : SAP SD and LE ECC 6.0 Duration : January 2014 August2015 Designation : Team Lead Organization : Accenture India Pvt Ltd., Team Size : 5 Responsibilities: Being the team Member of Order to Cash team in (IDC), my responsibilities include:
  • 3. • Prepared the Configurational Rational Design documents as per the business requirement on Customer Master,Itemcategories,Copy Controls, Delivery Process, Route Determination, Shipments and access sequences and condition records and ATP configuration. • Shipping Condition details and output types and Partner Profile settings,EDI- Output types configuration. • Configured customized Delivery types and configured new Partner functions as per business requirement. • Prepared Ricefw’s Interface outbound deliveries from SAP ECC to Manhattan WMOS and Pricing Extension. Prepared the Test Scenarios test data for OTC Processes. • Involved Unit Testing, Functional Testing and Smoke Testing • Functional test scripts executed in HPALM for all the Ricefw scripts. Interacted with Manhattan team and web methods team for doing the ship confirmation on Manhattan end. • Provided KT to the Junior associates on Delivery Process and Shipment Process. • Charm ID Process KT given to the team members. • Involved in E2E TESTING and provided solution on time for defects raised by E2E Team. • Supported to the client team for UAT testing. • Provided exceptional Post Go live support and ensured all tickets were resolved before We passed on the Production support to the Support Team. Client : Eli Lilly Project Name : OTC AMS Support Environment : SAP SD ECC 6.0, Duration : January 2013 to December 2013 Role : Team Member Organization : IBM India Pvt Ltd., Responsibilities: • Being the team member of Order to Cash team, my responsibilities include: • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Providing Production Support to the client. • Discussed with area architect’s and SDL for enhancement related CR’s for ART approval, after getting the approval, we will start working on the Enhancement CR’s. • Provided weekend on call support related to sev2 issues. • Solved the cases raised by the users. • Worked on configuration and development change related CR’s Condition type of Pricing procedure, Shipping Point determination Configuration. • Involved in preparation of unit testing results, integration testing results documents for the business process procedures as a part of development of an object. • Knowledge on Logistic execution and Warehouse management. • Solved cases related to Customer Master, Material Master, Availability Check,Pricing, Output Determination and outputs, Shipping, EDI IDOC related issues. • Solving the cases with in the SLA Period.
  • 4. Project Name : KLA Tencor Corporation Environment : SAP Ecc6.0 Duration : April 2012 to December 2012 Role : Team Member Organization : IBM India Pvt Ltd., Responsibilities: • Being the team member of L2 OTC team, my responsibilities include: • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solved the cases raised by the users. • Solved cases related to Shipments, Pricing, Availability check, Credit Management, Delivery, Billing, Output determination, Credit Management,EDI-IDOC,Consignment. • Solving the cases with in the SLA Period. Client : British Petroleum Project Name: BP US Divestment Environment : SAP SD 4.6 C,Ecc 6 Duration : October 2011 to March 2012 Role : Team Member Organization : IBM India Pvt Ltd., Client Description: BP plc (Formerly British Petroleum plc) is the third largest global energy company and the 4th largest company in the world. To support North American oil business BP has implemented SAP(4.6c) application ten years ago. BP has follow different application to support their day to day business. BP acquired a company Amoco in 1996. Amoco was using SAP R/3 system, Now known as PR4 (Stack) application. PR4 stack was created to support North American BP business. North American BP business is broadly diversified in to two geographical regions such as EOR (East of Rockies) and WOR (West of Rockies). BP has Joint venture with Husky for selling Crude Oil in North America. Responsibilities: • Coordinated with the onsite team to understand the business requirement and then work the offshore team from preparing the FS to delivery of the enhancements. • Worked on various interfaces like Master data, Order Management and Contracts.
  • 5. • Interacted with onsite team for daily status updates and clarifications needed for preparing for the FS. • I have conducted the training sessions for the team, to provide the overview of SD process and tips which help to prepare FS. • Provided the KT for the new SD consultant’s. Client : MWV (MeadWestvaco Corporation) Environment : SAP Ecc6.0 Duration : Jan2011 to September 2011 Role : Team Member Organization : Cognizant Responsibilities: • Being the team member of L2 OTC team, my responsibilities include: • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solved the cases raised by the users. • Solved cases related to Customer Master,Material Master, Shipments,Pricing, Availability check, Credit Management, Delivery,Billing,Output determination, EDI-IDOC. • Solving the cases with in the SLA Period. Client : JOHN DEERE Project Name : John Deere Warranty Support (IS-AUTO) Environment : SAP SD 4.6 C, Ecc 6.0 Duration : March 2010 to December2010 Role : Team Member Organization : Cognizant Responsibilities: • Being the team member of warranty support team my responsibilities include: • Solved the issues related SD module and Warranty in the course of day-to- day operations of the business of the client. • Providing the production support to the client and solving the cases raised by the users. • Configured condition table, solving the issues related to Pricing, and EDI, IDOC, Shipping, Output Determination, Customer Master, Material master, Route Determination, Consignment process. • Created the break fix document as a part of development activity. • Involved in preparation of unit testing results, integration testing results documents for the business process procedures as a part of development of an object.
  • 6. • Worked Different types of Claims like normal, Special allowance, Parts and pre-delivery inspection claims, Product improvement process (PIP), Battery, Marketing issues, Warranty Warehouse issues, in and out warranty Check and Dealer Business System issues and VSR Action Control issues, and Dealer portal related issues. • Travel payment on dealer adjustment related to pricing issues. Worked issues related to interfaces. Solving the issues with in the SLA Period. Client : DELPHI CORPORATION Project Name : ADM (APPLICATION SUPPORT TEAM) Environment : SAP SD 4.6 C Duration : November 2009 to February 2010 Position : Team Member Organization : TCS Responsibilities: • Being the team member of L2 OTC team, my responsibilities include: • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solved the cases raised by the users. • Created Production Incident Request (PIR) and Development Incident Request (DIR) as a part of development of an object. • Involved in preparation of unit testing results, integration testing results documents for the business process procedures as a part of development of an object. • Participated in System Resumption Activity. • Configured Shipping Points, Material Records Field Description based on User requirements. • Solved cases related to Pricing, Scheduling Agreements, Shipments, Credit Management, Output determination. • Solving the cases with in the SLA Period. Client : DELPHI Corporation – North America Project Name : Delphi Packard Release 5 & 6 Environment : SAP SD 4.6 C Duration : October 2008 to October 2009 Role : Team Member Responsibilities:
  • 7. Delphi Packard is a world leader in advanced interconnection systems. It is one of Delphi’s most profitable divisions. Packard specializes in the design, engineering and manufacturing of interconnect solutions for Automotive connection systems and electrical and fiber optic connectors and assemblies. Packard supplies wiring harness to all Major Automotive companies around the world, The current systems used in Packard are old Legacy systems and complicated web of mainframe programs. These systems are over 12 years old and increasingly costly to maintain, Packard needs to replace the legacy systems with an integrated process to Support business change via an industry standard/best practices SAP solution. These Plants have some of the most complex Business Processes driven by the nature of business of its customers. These Plants support sequencing Business of Mercedes and Freightliner in North America’s. Configuration Skills: • Team member for Rollout project (Migration from legacy to SAP) for 2 plants in Mexico. • Requirement gathering from business and preparing the Functional Design Documents. • Involved in the configuration of Organizational and Master Data which includes the Material Master, the Customer Master and all related Organizational data. • Configuration of Sales Documents Types, including Item Categories and Schedule Lines Categories Pricing by establishing Pricing Procedure through the creation of Condition table access sequence and Condition Type. • Determination of Delivery types and Shipping, Route Determination, Setting up of Shipping Condition. • Testing of various sales process for the new plants (Different SA’s, Push delivery Customized table updations. • ALE-Idocs Testing of various logical message types like Delins, Delfor updating SA’s. • Involved in Data migration (Master data & Transactional data) from legacy to SAP. • Created different SA’s through JITV. • Created different JIT calls it is required for customized table updations. • Prepared the Process Assessment document. • Provided the production support to the client. Client : Intel Network Design Project Name : HP Czech Hub Implementation Environment : SAP SD 4.6 C Duration : October 2007 to September 2008 Role : Team Member Responsibilities:
  • 8. • Team member for Rollout project (Migration from legacy to SAP) for plant NLA1 HP Czech Republic requirement gathering from business and preparing the Functional Design Documents. • Actively involved in Scoping studies, end user training & implementing the enterprise solution. • Involved in the Configuration of Organizational and Master Data which includes the • Material Master, the Customer Master and all related Organizational data. • Configuration of Sales Documents Types, including Item Categories and Schedule line Categories. • Configuration of Intel’s Consignment Process and ZINT. • Preparing the Functional Design Documents. • Determination of Delivery types and Shipping, Route Determination. • Setting up of Shipping Condition. • Configuration of Delivery and Billing Documents types, Credit Memo Request (G2) Debit Memo Request (L2). • Provided Integrated Test Scenarios across all related processes reflecting the Business Requirements. • Responsibility also included creating and modifying training material with the assistance of the Training Team and to ensure training material remains up to date as the SAP System changes. • Involved in the Functional testing, Consolidated testing. • Provided Production support to the client. Client : Delphi Corporation, North America Project : Packard DCS Implementation Environment : SAP SD 4.6C Duration : June 2006 to September 2007 Position : Team Member Description : This is one of the most complex implementations in Delphi for Packard division. The challenge was to map the complex pic and shipping functionality of the existing business process on to SAP. Contribution: • Project team member from offshore for development and testing for the implementation of Packard DCS (Delphi Connection systems). • Developer for OTC and MDE (Mobile data entry) development items like Allocation transaction (Manual allocation of inventory to customer’s requirements), Team Picking and Dynamic Delivery. • Involved in Gap Analysis like, Metal Escalation Process, Returns Material authorization process and entrusted with responsibility to suggest appropriate
  • 9. Pricing Procedure, Credit Management, Shipping Point, Data Archiving, and Route Determination for Packard DCS. • Apart from development and testing this complex process end to end. Testing involved creation of testing scenarios, test data creation. • Involved in development and testing of Interface development items like, Go Delphi Interface, MES (Manufacturing Execution System) Interface and Roots Town shipping interface. • Provided exceptional Post Go live support and ensured all tickets were resolved before We passed on the Production support to the Support Team. Client : SAP AG Project Name : SAP IT 4r maintenance and enhancement services, Environment : SAP SD 4.6 B, 4.6 C, E-catt, Solution Manager Duration : June 2005 to May 2006 Position : Team Member Responsibilities : • Production and Maintenance Support for IT Services of SAP AG. • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solving the cases raised by the users. • Worked with close co-ordination with technical team to raise a Sub ticket pertaining to ABAP. • Solved issues related to Pricing, Shipping, Route Determination. • Solving the issues with in the SLA Period.
  • 10. Pricing Procedure, Credit Management, Shipping Point, Data Archiving, and Route Determination for Packard DCS. • Apart from development and testing this complex process end to end. Testing involved creation of testing scenarios, test data creation. • Involved in development and testing of Interface development items like, Go Delphi Interface, MES (Manufacturing Execution System) Interface and Roots Town shipping interface. • Provided exceptional Post Go live support and ensured all tickets were resolved before We passed on the Production support to the Support Team. Client : SAP AG Project Name : SAP IT 4r maintenance and enhancement services, Environment : SAP SD 4.6 B, 4.6 C, E-catt, Solution Manager Duration : June 2005 to May 2006 Position : Team Member Responsibilities : • Production and Maintenance Support for IT Services of SAP AG. • Solved the issues related to SD module in the course of day –to-day operations of the business of the client. • Provided Production Support to the client and solving the cases raised by the users. • Worked with close co-ordination with technical team to raise a Sub ticket pertaining to ABAP. • Solved issues related to Pricing, Shipping, Route Determination. • Solving the issues with in the SLA Period.