1. Juan Hernandez
37-05 90th street Queens NY
914-268-7899
residentmanagerr@gmail.com
CORE COMPETENCIES
 Thorough knowledge and understanding of all building systems.
 Ability to manage multiple tasks without compromise to quality or productivity.
 Ability to provide and ensure exceptional customer service.
EXPERIENCE
8/14 – present Bozzuto Management White plains NY
Maintenance Manager
 Direct day to day operations of a mid-rise Luxury building.
 Manage capital improvements and special projects and ensure expeditious completion that
is cost effective.
 Hire highly skilled technicians as well as professionally develop, mentor and provide
ongoing skill building and learning opportunities for current staff.
 Manage all maintenance services to ensure peak performance of mechanical, electrical, and
plumbing components for apartment community, manage staff, vendors, and operate
within parameters of established budget.
 Manage all work orders and invoicing using Yardi.
3/12-8/14 Aimco Apartment Homes New York NY
Resident / Service Manager
 Lead, mentored and managed a Team of 32 Staff members.
 Managed the services and quality of 80 buildings totaling 1200 units.
 Generated scopes of work and solicited bids for all vendor services.
 Effectively managed operational and financial performance of the community using Oracle
and Vista 360.
 Resolved all resident issues and maintained a harmonious environment.
 Oversaw all capital expenditure improvements , repair and maintenance, as well as
negotiating with all vendors and tradesmen
 Ensured compliance of all policies designed to increase employee safety..
 Enhanced the make ready process by 30%.
 Used epro and Yardi to manage all work orders and create purchase orders.
 Created and supervised all preventive maintenance programs.
 Extensive travel to all sites for personal inspection and appraisal of buildings and
individual units to maintain quality standards and move in condition

2. Juan Hernandez
37-05 90th street Queens NY
914-268-7899
residentmanagerr@gmail.com
6/09-3/12 Related Management/ Superior ink condos New York NY
Handyman
 Trouble shooting and identified repairs needed on all building equipment and appliances.
 Coordinated projects between home owners and contractors.
 Evaluated all scope changes being made within units during alterations.
 Reading and validating of all building plans and specifications.
 Supervising of all repairs and preventive maintenance on all mechanicals.
 Maintained all invoices and maintenance files using Yardi.
1/07-7/09 Avalon on the Sound Rentals New Rochelle NY
Turn over Technician
 Performed move in / out inspections.
 Assigned work orders to painting and cleaning vendors.
 Performed all preventive maintenance on all building mechanicals.
 Ensured all units were made ready with scheduled time lines.
 Assisted staff with their work orders
1/97-1/07 Montefiore Medical Center Bronx NY
Service Associate
 Swept, mopped and high dusted patient rooms and common areas.
 Stripped and buffed floors.
 Transported patients to and from scheduled test.
 Replaced light bulbs and cleared clogged drains.
CERTIFICATIONS
 Universal CFC
 #6 Boilers
 Standpipe/sprinkler
 Smoke detector maintenance
 Fire panel