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Sevdet (Steve) Kukaj Cell: (917) 337-7166 Email: kukaj01@gmail.com
Employment
Brown Harris Stevens, Resident Manager, 7/11 to present
 Manage 16-unit prewar co-op building (one apartment per floor)
 Manage staff of 10, payroll and implement employee daily and weekly routines
 Implemented preventive maintenance on building equipment (weekly and monthly)
 Supervised asbestos removal throughout building
 Supervised hot and cold riser replacement throughout building
 Boiler conversion from oil to gas and dual fuel on second boiler
 Maintain two boilers, one boiler operates non-winter and second boiler dual fuel for winter only
 Supervise total floor renovations
 Coordinate and schedule contractors both for the apartments and building
 Send monthly reports to property manager
 Devised a 2-5 year plan for building upgrades/construction
 Upgraded all stairwell lighting to green status
 Dealing with celebrity and high profile owners
 Supervising and coordinating a full building security system upgrade
New Bedford Management, Resident Manager, 04/10 – 7/11
 Management of building operations for 220 -unit condominium
 Managed staff of 15 employees, keeping detailed employee records and processing payroll
 Served as liaison between management company, board and unit owners
 Coordinated move-ins and move-outs
 Maintained two boilers that had the option to switch from gas to oil
 Supervised outside contractors for work done on premises
 Maintained detailed records of building issues
 Created report of findings, listing recommendations for efficient ways to manage building
LCOR/Bellmarc, Resident Manager, 08/07 – 02/10
 Opened 200 -unit condominium (New Construction)
 Coordinated all phases of construction process between trade unions, management company and
sponsor
 Provided weekly status update reports through Building Link to managing agent
 Maintained computerized mechanical system through BMS
 Managed staff of 16 employees including training on Key Track, Building Link and fire alarm systems
 Served as liaison between builder and unit owners for resolution of punch list items
 Provided a walkthrough with each unit owner after unit closings
 Maintained and programmed 32 camera-key card security system
 Coordinated all closings and moves with management and unit owners
 Maintained condenser pumps, hot water heater pumps, hot water boilers, gas boilers for the heat
pumps and HVAC units
 Supervised outside contractors for work done on premises
 Assisted LCOR/Bellmarc in training Resident Managers at other locations to institute similar processes
that have proven to be effective
 Maintained detailed records of building issues, employee records and processed payroll
SEIU 32BJ, Union Business Agent/Grievance Representative, 07/99 – 08/07
 Represented union at arbitration hearings and grievance resolution meetings
 Negotiated collective agreements for union members
 Lead and motivated members through contract negotiation processes
 Developed materials and related documents for contract campaigns
 Organized and facilitated union member meetings
 Served as central liaison between union members and employers (over 2,000 members/170 buildings)
 Extensive contract knowledge for commercial and residential buildings
 Worked on political campaigns and spearheaded organizing efforts
 Helped to implement and maintain a brand new computerized system utilized to assist union
members with grievances, benefits and complaints
 Part of training committee chosen to train staff on new computerized grievance system
Collins Building Services, Commercial Superintendent, 08/86 – 07/99
 Supervised custodial and maintenance staff of 18 employees, ensuring efficient building operations
 Maintained building systems, plumbing, electrical and carpentry
 Effectively managed independent contractors and vendors
 Hired outside contractors and supervised the contracting work done on premises
 Maintained necessary inventory for all maintenance repairs
 Operated within monthly budget set by the property manager
 Maintained compliance with all onsite requirements
Licenses, Certificates, Affiliations and Skills
 P–99 Low Pressure Oil Boiler
 S – 12 City Wide Sprinkler System
 S – 13 City Wide Stand Pipe System
 S – 14 Stand Pipe for multi Zone System
 P–14 Complex Wide Low PSI Oil Burner
 P–16 Supervise Low PSI Oil Burner
 P–20 Mobile Emergency Low PSI Oil Burner
 Air Pollution and smoke control- oil burners and incinerators
 OSHA 10-hour Construction and Safety and Health and 30-hour General Industry Safety and Health
 Environmental Protection Agency (EPA) Certified Lead Renovator, Repair and Painting- 40 CFR 745.90
 Environmental Protection Agency (EPA) Certificate of Instruction- Operation of Residual Fuel, Burners
and Incinerators
 FEMA – Introduction to the Incident Command System, Work Place Violence Awareness, Radiological
Emergency Management, Active Shooter, Workplace Violence Awareness, Basic Workplace Security,
Awareness, Radiological Emergency Management,
 Building Performance Institute (BPI)-Green Buildings: Multifamily Buildings Operations
 Community Emergency Response Team (CERT)
 Local 32BJ Thomas Shortman Training Fund: Superintendence
 Air Pollution Control, Integrated Pest Control , Heat & Hot Water, 1,000 Green Superintendents , Bed
Bug Awareness , Heat & Hot Water, Local Law One (Lead Paint Hazard Reduction), Local Law Seven
(Carbon Monoxide Compliance), Code Inspector for Bed Bugs, Carbon Monoxide Compliance,
Integrated Pest Management
Affiliations – Member of the Scandinavian-American Building Managers Guild, Manhattan Building
Managers Association and the Battery Park City Emergency Response Team
Special Skills: MS Work, MS Excel, PowerPoint, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator,
Excellent Communication, organization and writing skills
References Furnished Upon Request

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Resident Manager with 16+ years experience

  • 1. Sevdet (Steve) Kukaj Cell: (917) 337-7166 Email: kukaj01@gmail.com Employment Brown Harris Stevens, Resident Manager, 7/11 to present  Manage 16-unit prewar co-op building (one apartment per floor)  Manage staff of 10, payroll and implement employee daily and weekly routines  Implemented preventive maintenance on building equipment (weekly and monthly)  Supervised asbestos removal throughout building  Supervised hot and cold riser replacement throughout building  Boiler conversion from oil to gas and dual fuel on second boiler  Maintain two boilers, one boiler operates non-winter and second boiler dual fuel for winter only  Supervise total floor renovations  Coordinate and schedule contractors both for the apartments and building  Send monthly reports to property manager  Devised a 2-5 year plan for building upgrades/construction  Upgraded all stairwell lighting to green status  Dealing with celebrity and high profile owners  Supervising and coordinating a full building security system upgrade New Bedford Management, Resident Manager, 04/10 – 7/11  Management of building operations for 220 -unit condominium  Managed staff of 15 employees, keeping detailed employee records and processing payroll  Served as liaison between management company, board and unit owners  Coordinated move-ins and move-outs  Maintained two boilers that had the option to switch from gas to oil  Supervised outside contractors for work done on premises  Maintained detailed records of building issues  Created report of findings, listing recommendations for efficient ways to manage building LCOR/Bellmarc, Resident Manager, 08/07 – 02/10  Opened 200 -unit condominium (New Construction)  Coordinated all phases of construction process between trade unions, management company and sponsor  Provided weekly status update reports through Building Link to managing agent  Maintained computerized mechanical system through BMS  Managed staff of 16 employees including training on Key Track, Building Link and fire alarm systems  Served as liaison between builder and unit owners for resolution of punch list items  Provided a walkthrough with each unit owner after unit closings  Maintained and programmed 32 camera-key card security system  Coordinated all closings and moves with management and unit owners  Maintained condenser pumps, hot water heater pumps, hot water boilers, gas boilers for the heat pumps and HVAC units  Supervised outside contractors for work done on premises  Assisted LCOR/Bellmarc in training Resident Managers at other locations to institute similar processes that have proven to be effective  Maintained detailed records of building issues, employee records and processed payroll
  • 2. SEIU 32BJ, Union Business Agent/Grievance Representative, 07/99 – 08/07  Represented union at arbitration hearings and grievance resolution meetings  Negotiated collective agreements for union members  Lead and motivated members through contract negotiation processes  Developed materials and related documents for contract campaigns  Organized and facilitated union member meetings  Served as central liaison between union members and employers (over 2,000 members/170 buildings)  Extensive contract knowledge for commercial and residential buildings  Worked on political campaigns and spearheaded organizing efforts  Helped to implement and maintain a brand new computerized system utilized to assist union members with grievances, benefits and complaints  Part of training committee chosen to train staff on new computerized grievance system Collins Building Services, Commercial Superintendent, 08/86 – 07/99  Supervised custodial and maintenance staff of 18 employees, ensuring efficient building operations  Maintained building systems, plumbing, electrical and carpentry  Effectively managed independent contractors and vendors  Hired outside contractors and supervised the contracting work done on premises  Maintained necessary inventory for all maintenance repairs  Operated within monthly budget set by the property manager  Maintained compliance with all onsite requirements Licenses, Certificates, Affiliations and Skills  P–99 Low Pressure Oil Boiler  S – 12 City Wide Sprinkler System  S – 13 City Wide Stand Pipe System  S – 14 Stand Pipe for multi Zone System  P–14 Complex Wide Low PSI Oil Burner  P–16 Supervise Low PSI Oil Burner  P–20 Mobile Emergency Low PSI Oil Burner  Air Pollution and smoke control- oil burners and incinerators  OSHA 10-hour Construction and Safety and Health and 30-hour General Industry Safety and Health  Environmental Protection Agency (EPA) Certified Lead Renovator, Repair and Painting- 40 CFR 745.90  Environmental Protection Agency (EPA) Certificate of Instruction- Operation of Residual Fuel, Burners and Incinerators  FEMA – Introduction to the Incident Command System, Work Place Violence Awareness, Radiological Emergency Management, Active Shooter, Workplace Violence Awareness, Basic Workplace Security, Awareness, Radiological Emergency Management,  Building Performance Institute (BPI)-Green Buildings: Multifamily Buildings Operations  Community Emergency Response Team (CERT)  Local 32BJ Thomas Shortman Training Fund: Superintendence  Air Pollution Control, Integrated Pest Control , Heat & Hot Water, 1,000 Green Superintendents , Bed Bug Awareness , Heat & Hot Water, Local Law One (Lead Paint Hazard Reduction), Local Law Seven (Carbon Monoxide Compliance), Code Inspector for Bed Bugs, Carbon Monoxide Compliance, Integrated Pest Management Affiliations – Member of the Scandinavian-American Building Managers Guild, Manhattan Building Managers Association and the Battery Park City Emergency Response Team Special Skills: MS Work, MS Excel, PowerPoint, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Excellent Communication, organization and writing skills References Furnished Upon Request