1. JOSHUA BROWNING
Dawson Springs, KY
270-875-1766
joshbrowning35@yahoo.com
https://www.linkedin.com/in/browningjoshua
Experienced, well trained, and highly qualified executive with experience in the areas of human resource management (5+yrs),
sales management (10+yrs), and operations management (7+yrs). I am also highly trained in negotiations, computers and electronics,
customer service, troubleshooting, and accounting. Looking for opportunity to utilize my skills and training with a company that offers
growth opportunities.
SKILLS
ADMINISTRATION AND MANAGEMENT ACTIVE LISTENING
PERSONNEL AND HUMAN RESOURCES SPEAKING
CUSTOMER AND PERSONAL SERVICE CRITICAL THINKING
MONITORING ECONOMICS AND ACCOUNTING
SOCIAL PERCEPTIVENESS COORDINATION
ACTIVE LEARNING JUDGMENT AND DECISION MAKING
NEGOTIATION TIME MANAGEMENT
COMPUTERS AND ELECTRONICS MANAGEMENT OF PERSONNEL RESOURCES
PERSUASION OPERATIONS ANALYSIS
SALES AND MARKETING INSTRUCTING
MANAGEMENT OF MATERIAL RESOURCES SERVICE ORIENTATION
PRODUCTION AND PROCESSING MANAGEMENT OF FINANCIAL RESOURCES
EDUCATION AND TRAINING QUALITY CONTROL ANALYSIS
OPERATION AND CONTROL TROUBLESHOOTING
Experience Highlights
Management
• Build and manage fixed operation of a multi-line franchise.
• Developed a plan of action and implement the plan to grow sales dollars and increase CSI to new levels.
• Negotiated contracts with various vendors.
• Manage warranty repair or replacement services.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of
products.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement
and to determine areas needing cost reduction and program improvement.
• Manage staff, preparing work schedules and assigning specific duties.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase
efficiency.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization
officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
IT Manager
• Over saw the company's computer and phone system, including the training and troubleshooting.
• Negotiated new contracts for a new management system and a new phone system, and implemented both systems.
• Oversaw the installation and implemented companywide training.
• Back up or modify applications and related data to provide for disaster recovery.
• Determine sources of web page or server problems, and take action to correct such problems.
• Review or update web page content or links in a timely manner, using appropriate tools.
• Implement updates, upgrades, and patches in a timely manner to limit loss of service.
• Identify or document backup or recovery plans.
• Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-

2. marketing campaigns.
• Track, compile, and analyze web site usage data.
• Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
• Test issues such as system integration, performance, and system security on a regular schedule or after any major program
modifications.
Accounting
• Managed the daily operations of the accounting office.
• Developed a staff to handle all accounting and human resource needs for the company.
• Completed financial statements, daily entries, and handled all new hire procedures.
• Develop internal control policies, guidelines, and procedures for activities such as budget administration, cash and credit
management, and accounting.
• Coordinate and direct the financial planning, budgeting, procurement, or investment activities of all or part of an organization.
• Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and current
accounting standards.
• Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions,
such as promotions and dismissals.
• Prepare and file annual tax returns or prepare financial information so that outside accountants can complete tax returns.
• Advise management on short-term and long-term financial objectives, policies, and actions.
• Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or
reports required by regulatory agencies.
• Develop and maintain relationships with banking, insurance, and non-organizational accounting personnel to facilitate financial
activities.
• Lead staff training and development in budgeting and financial management areas.
• Handle all aspects of employee insurance, benefits, and casualty programs, including monitoring changes in health insurance
regulations and creating budgets for benefits and worker's compensation.
• Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal
requirements and statutes.
Sales/Marketing
• Top sales producer
• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers
may encounter.
• Network within communities to find and attract new business.
• Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
• Oversee the flow of cash or financial instruments.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Demonstrate use or operation of merchandise.
PROFESSIONAL EXPERIENCE
GMS/Warrior Coal / Underground Coal Miner – Madisonville, KY July 2011 – Present
C & J Motor / Sales Owner – Madisonville, KY August 2009 - December 2010
Browning Chevrolet Buick Pontiac GMC / Fixed Operations Director – Madisonville, KY October 2004 – April 2009
Browning Chevrolet Buick Pontiac GMC / IT Manager – Madisonville, KY October 2004 – April 2009
Norman Boggess Chevrolet / Controller – Madisonville, KY January 2004 – October 2004
Norman Boggess Chevrolet / Sales– Madisonville, KY August 2003 – December 2003
Van Meter’s Grocery / Checker to Assistant Manager – Big Clifty, KY August 1998 – June 2003
Martin Dodge Chrysler / Parts Helper – Bowling Green, KY June 1995 – August 1998
EDUCATION
Western Kentucky University 2010

3. Bowling Green, KY Bachelor’s Interdisciplinary Studies Emphasis Business