1. 125 E. Ellis Place Unit 9
Fullerton, CA 92832
Phone (909)744-4032
E-mail:
josephkrause85@gmail.com
Joseph Krause
Experience
Objective
Proficient with both windows and apple processors and can type 50+
words a minute and have been working in customer service or customer
service related fields for 6+ year.
The way I was brought up is that you can never know to much and that
is what my work ethic is based upon I will constantly be trying to do as
much as I can in the hopes to learning something that I didn’t know
before and or just strengthening the things that I do. Where ever I may
work I want to be able to learn and progress as while honoring the
company I work for and building to the reputation that they already have.
I also am very active in the work place and I take initiative with whatever
position that I am appointed while trying to motivate the people around
me and keeping everyone in a safe happy environment.
Education [ 1999-2003] Monrovia High School Monrovia, CA
[ 2003-2005 ] Citrus Community College West Covina, CA
[ 2005-2006] Mt. Sierra College Monrovia, CA
Work experience
[Jan 2013- Current] New American Funding Irvine , CA
Mortgage Servicing Specialist
• I came into this position in January to help board loans since I have been
in this position I have simplified there purachase reports I have done the
transfers to our investors as well as did light customer service work and doc
corrections and data entry for both MSP and Provident.
[Nov 2011- Jan 2013] CashCall Inc Anaheim, CA
Boarding Document Clerk
• I started in this position as a stacker which required us to break down the
file and make it easier to our investor to find the documentation then need to
see. The next thing they had me take over was with the MERS transfers to
our different investors which was the process of transferring the data and
loan numbers to our investors. The next thing I picked up was the boarding
process doing data boarding to provident and then image boarding as well
Currently in that area I am the go to when people have questions problems
and issues concerning boarding when our manager is not available I was the
one people went to when they had questions
[March 2007- May 2011] Santa Monica Seafood Rancho
Dominguez, CA

2. Data Entry
I originally started in the Costa Mesa retail as a cashier managed to
move my way up in the store next moving to clerk/cutter than to
supervisor and than I felt that I progressed as far as I could so I was
transferred to the corporate office where I currently work in the logistics
department.
Customer Service
[2006-2007] Mobile Systems Wireless Arcadia, CA
Assistant Manager
 Top salesman for the month of October and consistently in the top five in
the region for the company
References
Trang Doan- Supervisor New American Funding
(714) 615-5052
Terrye Lases- Co-worker New American Funding
(714) 856-9951
Anthony Tang- Co-worker New American Funding
(714)867-8868