1. Cole R. Watkins
Watkins.cole@gmail.com
Permanent Address:
2615 Washington Ave Apt 401, Saint Louis MO 63103
Cell: (573) 424 6625
Education
University of Missouri-Columbia, Columbia, MO
Bachelor of Science Dec 2006
-Major: Hotel & Restaurant Management, Emphasis in Restaurant Management
Career Objective
To obtain a position in a fast paced environment where my work ethic & skills can be utilized to their fullest.
Professional Experience
ARAMARK Higher Education, Saint Louis, MO 5/2014-present
Senior Location Manager – Fusz Hall, Ameren Café, CGC Café, Salus Café, Education Union & EBB
• Fiscally responsible for eleven dining locations working with a budget over $4.25M in annual sales.
• Direct Oversight over $2.5M construction/renovation project at SLU Fall 2014.
• Responsible for menu development at all locations while consistently achieving food cost and inventory goals.
• Manage & train a diverse staff of 145 employees, including multiple FOH & BOH Supervisors.
• Manage National Brands, including Starbucks, Subway, Einstein Bros Bagels, Qdoba & Jamba Juice along with
five Aramark proprietary brands.
• Consistently achieved 98.5% or higher on all Health Inspections as well as internal & third party audits.
• Meet with Client & Student Government Association monthly to discuss all retail operations and solve any
client/student concerns.
ARAMARK Higher Education, Chapel Hill, NC 7/2012-5/2014
Assistant Location Manager – Rams Head Market, Starbucks, Café McColl & Training Table
• Fiscally responsible for four dining locations (Residential, Retail and Catering), working with a budget over
$2.75M in annual sales.
• Developed and trained multiple supervisors to help run day to day operations.
• Maintained all dining locations with high Health Score expectations with 98.5 or higher.
• Managed over 55 employees with no employee accidents reported in last fiscal year.
• Managed National Brands, which include Starbucks, Subway, Einstein Bros Bagels, along with Aramark
proprietary brands.
• Managed a location that accounted for $2.87M in annual sales for FY 12.
• Assisted with sales generating, food cost control, labor management, safety and employee training to maximize
sales and all costs associated with locations.
• Reduced Injury rate from 16 to 0 by implementing Decision Making Metric standards and Safety Program
Initiatives.
• Formed partnership with day to day client to ensure overall dining service satisfaction and all account goals
where achieved.
ARAMARK Higher Education, Saint Joseph, MO 8/2010-7/2012
Location Manager
• Managed multiple Retail units including Einstein Bros Bagels & Java City as well as concessions for all athletics.
• Consistently met/exceeded targeted labor budget & food cost budget for all locations.
• Planned & Coordinated campus wide marketing initiatives for all Retail, Residential & Catering operations.
• Managed all food service operations for the Kansas City Chiefs Training Camp ranging from 4 meals per day to
2. all players/staff while also maintaining the concession stand for fans.
ARAMARK Higher Education, Columbia, MO 9/2008-8/2010
Catering Director
• Managed multiple Banquet locations as well as all catered events for Stephens College including Columbia’s
premier ballroom. (Kimball Ballroom)
• Planned & Developed menu’s for all caterings using current/new menu items to obtain set profit margins.
• Booked, coordinated and managed all banquets, caterings and special events ranging from 10 to 1000 guests.
• Collaborated with Executive Chef and Kitchen staff to ensure the highest level of quality products and
presentations for all caterings.
• Managed 2 Catering Supervisors, 2 Student Managers and a part time staff of 55 to guarantee all caterings met
and exceeded expected levels of service.
The Upper Crust, Columbia, MO 1/2007-8/2008
Catering Manager
• Managed restaurant/banquet staff for casual dining restaurant & 300 person banquet facility. (Elm Street
Ballroom)
• Booked, coordinated and managed all banquets, caterings and special events ranging from 10 to 300 guests.
• Consistently exceeded sales goals for The Upper Crust/Elm Street Ballroom, totaling over $1M in sales. Increased
banquet and catering same store sales by 68% from PY.
• Effectively maintained inventory levels for a $1.5M dollar food and beverage operation.
Skills/Strengths/Certificates
• Ability to motivate employees to perform to their maximum potential.
• Proven leader with strong work ethic and a deep commitment to helping others.
• ServSafe Food Handler Certification.
• Safety & Labor Champion for locations.
• Multi-unit experience with excellent day to day interactions with customers & clients.
References available upon Request