This document discusses verbal communication and its types. It defines verbal communication as using words to share information through spoken or written means. Oral communication refers to face-to-face or telephone conversations while written communication uses written symbols. Both types have advantages and disadvantages - oral communication allows for immediate feedback but words can be forgotten, while written communication provides a record but lacks personal touch and feedback. Factors like appropriateness, ethics and vividness must be considered for effective verbal communication.

1. EXAMPLESOFVERBAL
COMMUNICATION
PURPOSIVE COMMUNICATION

2. DEFINITION
VERBAL COMMUNICATION IS THE USE OF
“WORDS” TO SHARE INFORMATION WITH
OTHER PEOPLE, IT INCLUDES BOTH
SPOKEN AND WRITTEN
COMMUNICATION

3. 01
THINGSTOCONSIDERWHILE
COMMUNICATINGVERBALLY
APPROPRIATENESS
THE LANGUAGE
USED SHOULD BE
APPROPRIATE TO
THE ENVIRONMENT
OR OCCASION

4. THINGTOCONSIDERWHILE
COMMUNICATINGVERBALLY

5. THINGTOCONSIDERWHILE
COMMUNICATINGVERBALLY
03
ETHICS
WORDS SHOULD BE
CAREFULLY CHOSEN IN
CONSIDER OF THE
GENDER, ROLES,
ETHNICITY, PREFERENCES
AND STATUS OF THE
PEOPLE YOU ARE
TALKING TO

6. THINGTOCONSIDERWHILE
COMMUNICATINGVERBALLY
04
VIVIDNESS
FIND WAYS TO CHARM
YOUR AUDIENCE
THROUGH THE USE OF
VIVID WORD

7. 2MAINTYPESOFVERBALCOMMUNUCATION

8. ORALCOMMUNICATION
Is the process of verbally transmitting information and ideas from one individual
or group to another. Oral communication can be either formal or informal.
• Face-to-face conversations
• Telephone conversations
• Discussions that take place at
business meetings
• Grapevine
• Presentations at business meetings
• Classroom lectures
• Commencement speeches given at a
graduation ceremony
• Interview

9. ADVANTAGESOFORALCOMMUNICATION
 Morepersonalandinformal
 Makesimmediateimpact
 Providesopportunityforinteractionandfeedback
 Itisveryfastandnon-expensive
 Helpustofosterbetter relationshipswithyourco-workersand
friends
 Usedtoinform,inquire,argueanddiscusstopicofallkinds

10. Awordonceutterediscan’tbe
takenback
Itcanbeforgotteneasily
Thereisnolegalevidenceoforal
communication

11. WRITTEN
COMMUNICATION
Written communication refers
to the process of conveying a
message through the written
signs or symbols

12. FORMSOFWRITTENCOMMUNICATION
• Email (Electronic
mail)
• Website
• Memorandums
• Letters
• Reports (both
business and academic
reports)
• Notices
• Minutes
• Circulars
• Manuals
• Handbooks
• Orders
• Enquiries
• Complains
• Quotations
• Others like sales
contracts,
newsletters, bulletin-
board notices etc.

13. ADVANTAGEOFWRITTENCOMMUNICATION
• WideAccess
• Accuracy
• LengthyMessages
• PermanentRecord
• LegalEvidence
• Convenience

14. DISADVANTAGEOFWRITTENCOMMUNICATION
•Unlikeoralcommunication,writtencommunicationdoesn’tbringinstantfeedback.
•Ittakesmoretimeinwritingamessageascomparedtowordofmouthandnumberof
peoplestruggleswiththeirwritingability.
•Writtencommunicationdoesnottakepersonaltouchassuchsentimentscouldnotpassin
thedesiredmanner.
•Writtencommunicationisusedwithaviewofcompleteinformationandexplanations.The
messagebecomesverylengthyandthereceiverdoesnotreadthemessagecarefully.

15. JORIELYNE.APOSTOL
BEED1-A
THANKYOUFOR
LISTENING!
MS.MARITESESCOBIO
INSTRUCTOR