Communicating with OthersCommunication Critical Thinking<br />By Cynthia Bryan<br />
“Communication refers to the act, by one or more persons, of sending and receiving messages that are distorted by noise, occur within a context, have some effect, and provide some opportunity for feedback.”<br />~ Joseph DeVitio<br />
What’s Involved?<br />The transmission model of communication<br />Verbal and Nonverbal Communication<br />Communication Environments<br />Defining argumentative communication<br />
The General Breakdown<br />Shannon and Weaver’s <br />Transmission Model of Communication<br />Encodes<br />Decodes<br />Sender -> Message -> Channel -> Receiver<br />Noise NoiseNoiseNoiseNoiseNoiseNoiseNoiseNoiseNoiseNoise<br />FEEDBACK<br />
Let’s look at the model with breakdown detail:<br /><ul><li>Sender is the source of the message.
Encoding is the process by which the source takes an idea or though and selects verbal and nonverbal symbols from his or her own environment to send which he/she feels accurately represents that idea or thought.
Channel is the medium through which the message must pass.
Receiver is the target audience of the message.
Decoding is the ability to translate the message code into symbols that the receiver can understand.
Feedback is information that is sent back to the source.
Noise is anything that disrupts or distorts the communication process.</li></li></ul><li>Verbal VS. Nonverbal<br />Verbal communication is defined as any means of comminicating that uses language (words, numbers, symbols).<br />Nonverbal communication is defined by communicologistsTortoriello, Blott, and DeWine as: “The exchange of messages through non-linguistics means, including: kinesics (body language), facial expressions and eye contact, clothing and physical appearance, tactile communication, space and territory, culture and social system, paralanguage (tone, pitch, rate, inflection), and the use of the silence and time.”<br />
Communication Environments<br />There are 5 main communication environments:<br />Intrapersonal communication refers to the times you communicate with yourself, sometimes referred to as thinking or talking to yourself.<br />Interpersonal communication differs from other forms of communication in that there are few participants involved.<br />Small group is defined as a group having three and no more than fifteen members.<br />Community (Public) communication is a set of more than fifteen people who exist together within some shared element.<br />Mass communication is the transmission of messages which may be processed by gate keepers or filter prior to being sent to large audiences via a channel for broad diffusion.<br />
Defining Argumentative Communication<br />An argument is prompted by a disagreement,<br />confusion, or ignorance about something which<br />the arguers wish to resolve.<br />Also, an important part of being an educated<br />citizen is possessing the skill to recognize this <br />irrationality, especially when it is posing as a<br />reasonable argument, since manipulating citizens <br />through misleading arguments is a major feature of <br />modern life. <br />