What is communication? Types of communication Effective communication Barriers to effective communication.

1. COMMUNICATION
PRESENTED BY – AAYUSHI BHAWSAR

2. WHAT IS COMMUNICATION?
• COMMUNICATION IS THE PROCESS OF SHARING OUR IDEAS, THOUGHTS, AND FEELINGS WITH
OTHER PEOPLE AND HAVING THOSE IDEAS, THOUGHTS, AND FEELINGS UNDERSTOOD BY THE
PEOPLE WE ARE TALKING WITH. WHEN WE COMMUNICATE WE SPEAK, LISTEN, AND OBSERVE .
• THE WORD COMMUNICATE COMES FROM THE LATIN VERB “COMMUNICARE” THAT MEANS;
1. TO IMPART
2. TO PARTICIPATE
3. AND TO SHARE

3. TYPES OF COMMUNICATION

4. VERBAL COMMUNICATION
• VERBAL COMMUNICATION IS ABOUT LANGUAGE, BOTH WRITTEN AND SPOKEN. IN GENERAL,
VERBAL COMMUNICATION REFERS TO OUR USE OF WORDS .
• THE VERBAL COMMUNICATION IS A TYPE OF ORAL COMMUNICATION WHEREIN THE MESSAGE
IS TRANSMITTED THROUGH THE SPOKEN WORDS.
• HERE THE SENDER GIVES WORDS TO HIS FEELINGS, THOUGHTS, IDEAS AND
OPINIONS AND EXPRESSES THEM IN THE FORM OF SPEECHES, DISCUSSIONS,
PRESENTATIONS, AND CONVERSATIONS.

5. NON-VERBAL COMMUNICATION
• NONVERBAL COMMUNICATION REFERS TO COMMUNICATION THAT OCCURS
THROUGH MEANS OTHER THAN WORDS, SUCH AS BODY LANGUAGE, GESTURES,
AND SILENCE.
• NONVERBAL COMMUNICATION REFERS TO THE WAYS IN WHICH BEINGS CONVEY INFORMATION
ABOUT THEIR EMOTIONS, NEEDS, INTENTIONS, ATTITUDES, AND THOUGHTS WITHOUT THE USE
OF VERBAL LANGUAGE.

6. WRITTEN COMMUNICATION
• WRITTEN COMMUNICATION IS ANY WRITTEN MESSAGE THAT TWO OR MORE
PEOPLE EXCHANGE.
• WRITTEN COMMUNICATION IS TYPICALLY MORE FORMAL BUT LESS EFFICIENT
THAN ORAL COMMUNICATION.
• WRITTEN COMMUNICATION IS USED WHEN THE AUDIENCE IS LOCATED AT A
DISTANCE OR WHEN IT IS NEEDED TO KEEP A PERMANENT RECORD FOR FUTURE
REFERENCE IF A PROBLEM DOES ARISE.

7. VISUAL COMMUNICATION
• VISUAL COMMUNICATION IS THE PRACTICE OF USING VISUAL ELEMENTS TO
COMMUNICATE INFORMATION OR IDEAS.
• VISUAL COMMUNICATION USUALLY USES A COMBINATION OF DATA
VISUALIZATION AND GRAPHIC DESIGN TO CREATE CONTENT WHOSE AIM IS TO
DELIVER INFORMATION IN AN ACCURATE, COMPELLING WAY.

8. PURPOSE OF COMMUNICATION
• FLOW OF INFORMATION
• COORDINATION
• LEARNING MANAGEMENT SKILLS
• PREPARING PEOPLE TO ACCEPT CHANGE
• DEVELOPING GOOD HUMAN RELATIONS
• IDEAS OF SUBORDINATES ENCOURAGED

9. PROCESS OF COMMUNICATION

10. METHOD OF COMMUNICATION

11. EFFECTIVE COMMUNICATION

12. BARRIERS TO EFFECTIVE COMMUNICATION
• THERE ARE FIVE KEY BARRIERS THAT CAN OCCUR WITHIN A COMPANY:
1. LANGUAGE,
2. CULTURAL DIVERSITY,
3. GENDER DIFFERENCES,
4. STATUS DIFFERENCES AND
5. PHYSICAL SEPARATION.
• THESE BARRIERS TO COMMUNICATION ARE SPECIFIC ITEMS THAT CAN DISTORT OR
PREVENT COMMUNICATION WITHIN AN ORGANIZATION.