Computer Systems Servicing

1. PERSONAL
ENTREPRENEURIAL
COMPETENCIES (PECs)
In Computer Systems Servicing (CSS)

2. Objectives:
At the end of this lesson, you should be able to:
assess one’s PECs: characteristics, attributes, lifestyle,
skills, traits;
assess practitioner’s PECs: characteristics, attributes,
lifestyle, skills, traits;
compare one’s PECs with that of a practitioner/
entrepreneur’s; and
align one’s PEC’s with those of a practitioner/
entrepreneur’s.

3. Assessing Personal PECs: Characteristics,
Attributes, Lifestyle, Skills, and Traits
Ten Entrepreneurial Competencies
 Opportunity seeking – readily identifies opportunities which offer new business or improve
present business.
 Persistence – does not give up easily when confronted with obstacles.
 Commitment to the work – takes full responsibility for the commitment.
 Risk-taking – prefers tasks which provide some challenges.
 Demand for efficiency and quality - always strives to find ways to do things better, faster, and
at a lower cost.
 Goal-setting - sets clear and well-defined goals and breaks these goals into short-term as well as
long-term goals.
 Systematic planning and monitoring – careful planner, introduces some system in achieving goal
keeps up monitoring progress.
 Information seeking - continuously seeks relevant information regarding the market, clients,
suppliers, and competitors and consult experts advice on business and other technical matters.
 Persuasion and networking - establishes a network of personal and business contracts
 Self-confidence - confidence to make things happen.

4. Assessing the Practitioner's PECs:
Characteristics, Attributes, Lifestyle, Skills,
and Traits
PRACTITIONERS are those people/ role model who are already engaged in the same line of business.
Personal Entrepreneurial Competencies (PECs) are composed of the desirable characteristics,
attributes, lifestyle, skills, and traits of an entrepreneur.
Practitioner’s PECs:
1. Analytical – solves problems systematically
2. Confident – belief to achieve all the goals and objectives
3. Determined motivator – inspire others to pursue anything
4. Effective organizer – plan things that are appropriate in a certain situation
5. Goal setter – sets goals and objectives
6. Information seeker – seeks and finds relevant information.
7. Opportunity chaser – seeks and pursues every opportunity that may come.
8. Risk taker – address and turn a risk into a desirable situation.

5. Comparing Personal PECs with the
Practitioner's PECs
A competency model is often used to determine the key competencies that are needed by an aspiring
entrepreneur to succeed
Key behaviors are the most noticeable and quantifiable competencies, and are often used to
compare the PECs.
PECs can be evaluated based on the following criteria:
 Fundamental or basic knowledge – described by just having the knowledge on how things work
and function
 Beginner or novice – can be achieved thru actual experience
 Intermediate – characterized by the ability to perform with minimal faults
 Advanced – described by easily achieving the goals and objectives set
 Expert – determines if an individual is already capable of training another person. almost similar
to that of a practitioner.
Careful comparison and evaluation of one’s personal entrepreneurial competencies against those of a
practitioner is vital in knowing if an aspiring entrepreneur is ready to handle the responsibilities
needed to run a business.

6. Aligning Personal PECs with the
Practitioner's PECs
1) Characteristics – this refers to the feature or quality of the practitioners.
 Initiative – perform actions further than the necessities
 Persistence – determined to achieve a goal
 Opportunity seeker – able to act on all opportunities
 Information chaser – willing to learn and develop
2) Lifestyle – this states how the practitioner lives.
 Habits – how a practitioner divides time for business and for leisure
 Decisiveness – how a practitioner handles situations and derives decisions
3) Proficiencies – these are the skills and abilities possessed by a practitioner.
 Installation – skills needed to build
 Configuration – abilities to organize
 Diagnosis – capacities to detect faults
 Troubleshooting – knowledge to resolve faults
 Maintenance – competence to preserve

7. Thank You
Prepared by:
JOCELYN B. MIRASOL