Nursing Patient Care Management Case Management Facilitation Health Care Professionals Quality Improvement Work Processes Medicine Communication

1. J O A N I M S , R N , M S N
JOANWORK32@GMAIL.COM 719-650-9012
EDUCATION
Grand Canyon University Dec. 2017 to present,: Doctorate of Nursing Practice
Walden University May 2006 to Jun 2009 Major: MSN/Ed
University of Phoenix Colorado, June 2003 to May 2005 Undergraduate Studies, Nursing (BSN)
Undergraduate Studies, Pikes Peak Community College 2000 (ASN)
US Army School of Health Care Sciences 1990 (LPN)
Undergraduate Studies, Nursing, Us Air Force School of Health Care (Medtech)
EXPERIENCE
May, 2020 to December 2020
Genesis, Bear Creek Center
Nurse Practice Educator, Infection Control RN, ADON
 Provided Support and care for 100 to 135 Long Term Care
Resident throughout the facility in various roles as needed. This
included Superviosory rules, RN work on various floors, CNA
support.
 Floated during various shifts providing care and support to
residents and staff at various levels.
 Completed Genesis Infection Preventisist and CDC training
courses.
 Puts Customer Service First: Ensures that patients and families
received the highest quality of service in a caring and
compassionate atmosphere.
 Provided Support and testing for COVID 19 Testing and
outbreaks at the Center Level.
 As the Center's Infection Prevention and Control Program Lead I
was the resource for practitioner, consultant, educator and
facilitator for staff focusing on the following areas:
 Infection Prevention & Control Activities at the center level
o Process Surveillance, including identifying,
investigating, analyzing, controlling and reporting
infections

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o
o
Jan 2018 to May 2020
Instructionial Connection
Independent Contract Faculty, RN
 Instruct RN to BSN/MSN students at various points throughout
their degree program
 Maintained weekly and bi-weekly communication with students
 Work with students to maintain goals and meeting graduation
requirements.
 Constantly evaluate student understanding of their progress
within the degree program and provide support, assistance, and
direction where needed.
 Using autonomy work with each student to create or implement
opportunities to improve on student success within their degree
program, using the best approach for each student.
 Meet with lead instructor updating grades, papers, and projects,
adapting with each course blue print and per student needs.
Jan 2017 to Dec 2018 Utah
Western Governors University
Nursing Faculty
 Provide Support for RN to BSN student from start to graduation
 Instruct RN to BSN/MSN students at various points throughout
their degree program
 Maintain weekly and bi-weekly communication with students
 Work with students to maintain goals and meeting graduation
requirements.
 Constantly evaluate student understanding of their progress
within the degree program and provide support, assistance, and
direction where needed.
 Using autonomy work with each student to create or implement
opportunities to improve on student success within their degree
program, using the best approach for each student.
 Maintain adherence to WGU policies and procedures while
being flexible to adapt to the needs and experience of each
student for their success.

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 Provide and offer needed support to students for the success at
WGU, while maintaining appropriate boundaries.
Jan 2013 to Jan 2017 Colorado Springs, CO
United Healthcare Military & Veterans
Clinical Nurse Consultant
 Collaborated as a team lead in the design of quality
improvement initiatives across M&V,improving care for
patients, military families, and employees.
 Identified and adopted innovative clinical practice models, e.g.
implementation and evaluation of new treatments,
technologies, and therapeutic techniques.
 Improved work flow with the use of system improvements,
design consulting, work flow mapping reviews.
 Provided Education and ongoing training collaboration via
distance learning tools and hands on as needed to provide skill
model assessments.
 Contributes to the development and management of clinical
processes, e.g. care maps,clinical pathways.
 Applied Subject matter expertise and experience across the RN
spectrum to improve beneficiary outcomes, increased
satisfaction scores to exemplary.
 Managed research projects requiring clinical contribution from
others.
 Undertook the primary responsibility for the planning and
implementation of specialist clinical education for the Case
Management Staff.
 Developed significant education resources for nurses and other
health care professionals as needed within M&V.
 Provided ongoing comprehensive analyses of current practice
and the impact of new directions on the clinical specialty
service.
 Managed complex projects relating to significant practice
change for the M&V and Case Management.

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 Maintained and applied knowledge of facilitation best
practices in the adult learning environments, both classroom
and virtual
 Demonstrated understanding of applicable business structures
and strategies
 Worked with other Subject Matter Experts, Management and
teams to build and design work instructions
 Conducted appropriate preparation to ensure full understanding
of training content and objectives prior to delivery, work
instructions, and clarity of work processes
 Collaborated with appropriate resources to facilitate training
and process flow improvement, define work instructions and
new hire training
 Developed and designed appropriate learning objectives and
curricula for stand up training and online training courses
 Set expectations for all applicable stakeholders to ensure
ongoing support and achievement of learning objectives
 Identified, used the appropriate training technology to ensure
effective learning using various systems
 Leveraged Subject Matter Experts as needed to ensure that
appropriate learning content is accurate and current
 Reviewed the established a facilitative approach and verified
that it met the learning styles and needs of the audience
 Conducted train-the-trainer activities to prepare others for
effective teaching and learning
 Supervised new staff onsite, completing evaluations for further
employment, training, and 1:1 reviews, reporting to supervisor
as required.
 Set up Coverage for new training work hours, manage new
contract team onsite as team lead.
2010 to 2013 Pueblo, CO
Colorado Technical University
Clinical Coordinator for RN program

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Adjunct Faculty/FT Faculty
 Organized and provided placement for nursing students in
various clinical facilities.
 Facilitated various on campus and online courses.
 Organized and followed up with facility contracts
 Improved flow process of the Clinical coordinator position
 Established new facility contracts for clinical rotations
 Monitored compliance to Stated and Accrediting body
regulations
 Researched and established start up budget for high fidelity
simulations center.
 Progressed to Simulation Lab Coordinator Position
2006- 2010 Colorado Springs, CO
Pikes Peak Community College
Instructor for RN, LPN,CNA, Programs
 Experience teaching Theory, Labs, and Clinical
Maintained a professional classroom setting allowing the
students to get the best experience from their learning
environment
Facilitated various on campus and online courses.
 Experienced in the use of Simulations to increase student
skills and knowledge levels in the ADN Program. Dedicated
to enthusiastic and dynamic teaching as a means of creating
and nurturing a lifelong love of knowledge in learners.
2008 – 2010 Colorado Springs, CO
Pikes Peak Community College
Instructor Area Vocational Program, Health Science Technology
Program
 Instructed students with various Cultural backgrounds and
needs, Facilitated various on campus and online courses.
 Worked with AVP to bring technology to the program and
increase College Courses within the Program of Medical
Skills.

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 Completed and trained students at risk to be skilled CNA”S
 Attended CACTE meetings as a represented to PPCC
 Attended HOSA Advisory meetings as a HOSA Advisor to
PPCC
2003-2009
Penrose Community Hospital Colorado Springs, CO
RN, Staff Nurse, L & D
 Provided Quality Care for patients throughout each month of
approx. 300 to 375 Deliveries a year
 Worked in various areas of L&D, Ante partum, OB Triage, and
Post-Partum
 Provided support throughout the labor process adjusting the care
plan as needed to meet the patients’ needs
1995-2003 Colorado Springs, CO
Professional Home Healthcare
RN Medicare/Medicade, Private Duty
 Developed a HHA and CNA training program to improve overall
patient care
 Provided a training program to all new staff members, CNA,
HHA, RN, and LPN staff.
 Performedhome healthcare visits daily atboth at the RNfor adult
and Pedatric clients, both short term and longterm visits.
LICENSE, CERTIFICATION & NURSING ORGNIZATIONS
RN State of Colorado Compact License
ACLS Current

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BLS Current
Walden University International Nursing Honor Society (WUINHS)
National League of Nursing (NLN)
National Society of Leadership and Success