1. Michael Welch
2700 Sand Mine Rd., Davenport, Florida, 33897 * (309)428-0811 * mwelch1622@gmail.com
WORK EXPERIENCE
THE LOS ANGELES FILM SCHOOL, Orlando, FL
Team Lead - Senior Online Admissions Advisor, Jul 2015 - Present
• Supervise, train, and drive a team of Admissions Advisors toward the successful Enrollment and Start of
students in to our Online degree programs.
• Conduct interviews with prospective students to ensure that our degree programs are a good fit for them as
well as to ensure that the student is a good fit for our programs.
• Consistently exceed Student Enrollment and Start goals while maintaining high a Student Retention
percentage.
• Implement weekly training and coaching sessions with my team to maintain their solid job performance,
sharpened closing skills, and up to date product knowledge.
• Partner closely with other departments to assist students with the completion and collection of their
Enrollment documents.
LE CORDON BLEU - COLLEGE OF CULINARY ARTS, Orlando, FL
Senior Executive Admissions Representative, Jun 2014 - June 2015
• Successfully recruited and enrolled culinary students on a local and national level in to the degree programs
offered.
• Conducted campus tours and interviews with students as well as their parents to ensure the understanding of
our program as well as the enrollment and financial process.
• Assisted out of state students with the relocation process including the arrangement of housing.
• Maintained high student show rates with a solid focus on maximum student retention.
KAPLAN UNIVERSITY, Orlando, FL
Team Lead - Senior Military Admissions Specialist, Feb 2010 - Apr 2014
• Focused on the recruitment and enrollment of active duty and veteran Military members in to our Online and
Campus degree programs.
• Assisted Military students with the effective application of their Military Education benefits towards the
funding of their degree program.
• Coached and mentored a team of Enrollment Specialists to consistently exceed monthly enrollment and start
goals.
ASHFORD UNIVERSITY, Clinton, IA
Director of Admissions, Apr 2007 - Feb 2010
• Managed a team of 15 Enrollment Advisors with primary duties consisting of overseeing and advancing the
progress of my team.
• Accurate daily and weekly projection of number of applications and enrollment to start conversions.
• Conducted interviews for new hires, developed ongoing training programs, and conducted disciplinary
action as needed.
EDUCATION
KAPLAN UNIVERSITY, Orlando, FL
Associate of Science in Business Administration
ADDITIONAL SKILLS
• United States Marine Corps Veteran - Special Operations Capable
• Successful Sales Manager and Sales Trainer
• Outstanding and Consistent Sales Leader
