Jessica Abrams is seeking a customer service position that utilizes her 10+ years of experience in customer service roles. She has a communications degree from Georgia Perimeter College and currently works as a Parts Coordinator at All Crane Rental of Georgia where she handles parts ordering, receiving, and inventory control. Prior work includes being a Teller at Wells Fargo where she demonstrated excellent customer relations and communication skills, and Floor Staff at Regal Cinemas where she fielded phone calls efficiently and communicated with customers.
1. Jessica Abrams
292 Bollen Lane
Hiram, GA 30141
(404)509-6052
Jessica.E.Abrams@gmail.com
Objective
Seeking a positionthat will benefit from my10+ year customer service experience, positive interactionskills, and computer
knowledge to better the customer experience.
Education and Certifications
School Location Major Year of Completion
MARIETTA HIGH SCHOOL MARIETTA, GA College Preparatory 2003-2007
GEORGIA PERIMETERCOLLEGE DUNWOODY, GA Communications Major 2010- 2013
Employment History
ALL CRANE RENTAL OF GEORGIA - 485 RIVERSIDE PKWY AUSTELL, GA 30168
Parts Coordinator, March 2014 to Present
Handle the Daily Parts Ordering and Receiving
Receiving/Approving Invoices
Responsible for Inventory Control to Assure Sufficient Stock for Demands and Reduce Slow
Moving Stock
WELLS FARGO- 4046 AUSTELL RD AUSTELL, GA, 30106
Teller, May 2012 to August 2013
• Demonstrates the Ability to Reply to Questions on Bank Transaction, Services, and Procedures While
Maintaining Excellent Customer Relations Constantly
• Excellent Spoken and Written Communication Skills
• Dedicated and Detailed—HighLevel of Accuracy and Strong Attention to Detail
REGAL CINEMAS- 2795 TOWN CENTER DRIVE KENNESAW, GA 30144
Floor Staff, August 2006 to May 2012
Fielded Phone Calls in A Proper and Efficient Manner
Communication with Large Amounts of Customers
Multitasking Skills
Skills Summary
Multitasker Problem SolvingSkills
Works Well With Others Abilityto Complete AnyTask Given
Self Motivator Microsoft Software Skills
Excellent CommunicationSkills Detail Oriented
