1. Jeremy Henderson 641.831.3528
Lakewood CO, 80232 Hendie28@hotmail.com
Professional Profile
High performing and innovative technical manager seeking a challenging position that will allow me
to help maximize efficiency and productivity by helping to grow high performing teams, as well as
seek innovative ways to aid the business in growth and profitability.
 Multi-Team Management
 Critical Thinking
 Complex Problem Solving
 Agile/Scrum
 Operations Analysis
 Process Redesign
 Performance Management
 Systems Design
Job Experience:
HealthGrades, Denver CO - 2006 to Present
Director, Ratings, Reporting, And Analytics – 2013 to Present
 Designed a hospital ratings system which can combine ICD9 and ICD10 patientlevel data across
multiple years which was approved for Development.
 Selectively hired a developmentteam to implementthe new Hospital Ratings System
 Oversee TechnicallyDiverse DevelopmentTeam composed ofDatabase Developers,Statisticians,
Application Developers and QA Analysts
 Oversee the Operational Team in charge of Ratings and Awards Creation and Delivery
Core Responsibilities:
 Presentbusiness impacts,resource requirements,areas ofrisk,and budgeting concerns to upper
management
 Work with Technical Managers which monitor successful completion ofsprinttasks and overall
workload,insuring on-time,high qualitydeliverables from the database developmentteam.
 Establish quarterlyand annual goals,objectives and standards ofperformance based on the business
road map.
 Create and perform annual performance appraisal reviews and quarterlygoal reviews.
 Develop, implementand monitor KeyPerformance Indicators (KPIs) to track progress,resource
allocation and process efficiency.
 Conductregular staff meetings to share corporate /departmentinformation.
 Ensure adherence to corporate,departmentand team policies and procedures.
 Participate in whiteboard discussions,design sessions and code with the team
 Facilitate performance improvementactivities as required.
 Ensure the appropriate,timelycommunication ofstatus and issues to projectteams and management.
 Representthe department in productand project meetings,identifying options and impacts in
response to changing business requirements.
Manager, Ratings and Analysis – 2011 to 2013
 Design new ratings system to accommodate for disparate data (ICD9 and ICD10) which utilizes 3
years of patientdata.
 Hire Developmentteam to focus on developmentofnew Ratings System
 Manage both the operations and developmentteam to ensure all operational deliverables are metas

2. well as all developmentmilestones.
 Act as the primaryproductowner and actively participate in team design sessions and whiteboard
discussions
 Conductregular staff meetings to share corporate /departmentinformation.
 Ensure adherence to corporate,departmentand team policies and procedures.
 Facilitate performance improvementactivities as required.
 Ensure the appropriate,timelycommunication ofstatus and issues to projectteams and management.
 Representthe department in productand project meetings,identifying options and impacts in
response to changing business requirements.
Senior Database Developer – Team Lead, Ratings and Analysis – 2009 to 2011
 Lead developer for Ratings and Awards
 Collectbusiness rules and methodologychanges to ensure accuracyof scope
 SubjectMatter Expert (SME) for
 Perform Code reviews to ensure team standards are followed
 Train new hires
 Oversee operations ofRatings Team and ensure all deliverables are meton time
 Facilitate performance improvementactivities as required.
 Ensure the appropriate,timelycommunication ofstatus and issues to projectteams and management
 Perform weekly one on ones
 Perform annual reviews
Database Developer – Team Lead, Ratings and Analysis – 2008 to 2009
 Oversee all data operations pertaining to Ratings and Awards generation.
 Develop/Maintain/Modify all T-SQL scripts,Stored Procedures, and SPSS Statistical packages
 Run all logistic regression models in SPSS for Risk Adjustment
 Ensure the appropriate,timelycommunication ofstatus and issues to management.
 Ensure all projects are completed on time with good quality.
 Perform weekly one on ones
 Perform annual reviews
Database Associate, Ratings and Analysis – 2006 to 2008
 Maintain all T-SQL Scripts within the ratings department
 Maintain all mapping and crosswalk tables for State and Medicare data
 Regression testing ofall ratings and awards generation.
 Ad-hoc and analysis support
Work History:
SQL Analyst Vercuity, Denver, CO Oct ’05 - Feb ‘06
QA Analyst Level 3 Communications,Broomfield,CO Nov ’04 - Oct ‘05
Education:
MSCIT Regis University,Denver, CO Jan ‘08
BA CIS Simpson College,Indianola,IA Jun ‘04
Relevant Technical Skills
 SQL Server 2014,Team Foundation Server (TFS), Visual Studios,Windows Workflow,Microsoft BI
Stack, Microsoft Excel and PowerPoint
** References Available Upon Request**