Olaf Ohman has over 10 years of experience in project management and process improvement. He has a background in information technology and holds certifications in project management and enterprise password management. Currently working as a Security and Access Management Analyst, Olaf's experience includes defining processes, analyzing data, and coordinating project teams. He has a proven track record of successfully managing projects, improving processes, and increasing efficiency.

1. OLAF OHMAN
Bloomington, MN 55438
952-797-2275  olaf_ohman@hotmail.com
www.linkedin.com/in/olafohman/
PROJECT MANAGER
Project Manager with experience in delivering results through intelligent process definition,
root cause analysis, and team building. Expertise in guiding teams to deliver expected
results. Adept at detail-focused analysis with a focus on root cause analysis. Skilled in
leveraging team skills and expertise to resolve problems. Mini Master of Project
Management completed at University of St. Thomas in February of 2014.
Areas of Expertise:
 Process Definition
 Risk Management
 Management Status Reports
 Change Management
 Process Improvement
 Team Management
 Communication between IT,
Operations, and Management
 Quality Assurance
WORK EXPERIENCE
EXPERIS, BLOOMINGTON, MN 06/2014 – Present
Experis is a recruiting company that specializes in placing IT, finance, accounting, and
engineering contractors.
Security and Access Management Analyst (Project Coordinator) (06/2014 – Present)
Defined process to audit privileged access accounts. Wrote company-wide project documents.
Designed and implemented reporting structure for upper management. Analyzed data from
several different sources such as SolarWinds, Splunk, and Active Directory. Coordinated and
facilitated cross department meetings on project status, process definition, and training.
 Managed an audit of 6500 privileged access accounts which reduced footprint by 45%.
 Defined privileged accountstandards for worldwide deployment.
 Analyzed and defined process for transitioning accounts to Enterprise Random Password
Manager application.
IRON MOUNTAIN, BLOOMINGTON, MN 08/2004 – 12/2013
Iron Mountain is a storage and information management company, assisting with storing,
protecting and managing their information.
Operations Supervisor Imaging(Project Manager) (10/2011 – 12/2013)
Worked with internal teams and the customer to design, implement and manage projects
through completion. Participated in client meetings to define scope, report progress, and define
changes. Reported team time daily and weekly. Handled monthly billing reporting. Worked
with client to define processes and clarify project scope. Reported per project scope to project
sponsors and clients on progress. Maintained project documentation on SharePoint and paper
form for team. Prioritized work per resources and time. Managed a team of 12 that turned
hardcopy material to electronic copy. Additional responsibilities added to Operations Supervisor
Data Entry.
 Increased profit by 50% through coachingand process improvementaround workflow, staffing,
and technology.
 Managed a $7 million projectfor a majorairline covering 5 departments at 3 locations which
digitized compliancepaperwork and showed a stronger profit than expected.

2. Olaf Ohman olaf_ohman@hotmail.com 952-797-2275 Page 2
 Designed reporting structure to proactively resolve issues with technology, resources, and
workflow.
Operations Supervisor Data Entry(Project Manager) (4/2009 – 10/2013)
Planned, executed, and directed multiple projects with input from customers and team members
from startup to completion. Worked with client to clarify project scope and resolve issues
through risk identification and root cause analysis. Worked with team and technology to
streamline and improve productivity. Managed team and technology through resource planning.
Managed a team of 4. Increased staffing and technology by presenting a plan with a timeline to
senior leadership for budget approval. Additional responsibilities added to Operations
Supervisor Record Center.
 Increased data entry accuracy through process analysis, team coaching,and technology.
 Strengthened performance by customer needs clarification, technology improvement, and
workflow redesign.
 Created screens for dataentry based off of customer requirements/interviews and feedback.
 In 1 quarter motivatedteam from lastplace to first place in productivity reporting through root
cause analysis,process improvement, coaching,and process design.
Operations Supervisor Record Center(01/2008 – 08/2010)
Managed a team of 26 to deliver customer inventory on a consistent basis. Controlled work flow
and planned customer projects.
 Reduced productivity downtime throughcoaching of the team,examining processes,and
removing roadblocks in production.
 Designed a projectto correct inventory integrity for a customerthat wouldincrease the find rate
of medical records.
Operations Service Coordinator – Quality Assurance (05/2006 – 01/2008)
Conducted root cause analysis on issues and failures. Prepared and implemented plans to
resolve customer issues.
 Voted Employee of the Quarter forexhibiting exemplary work ethic, teamwork, and customer
satisfaction.
 Improved profitability by reducing the amount of time fixing errors for customer by 66% through
root cause analysis, process improvement,and team coaching.
 Created, sold, and implemented a project to save a customer $8000 a month which increased
customer loyalty.
Operations Service Specialist (08/2004 – 05/2006)
Pulled customer requested inventory and assisted with tests of Disaster Recovery
preparedness.
 Voted Employee of the Quarter forworkingovertime on several customerprojects, showing
excellent customerservice, and process improvement.
 Communicated with customers to resolve issues withinventory.
CERTIFICATIONS
Enterprise Random Password Manager March 2015
ASSOCIATION
Project Management Institute Member since 2014
TECHNICAL SKILLS
 MS Office Suite (Excel, Access, PowerPoint, Publisher, Word, Outlook)
 MS Project

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 MS Visio
 Software Development Life Cycle
 Programming Languages (COBOL, C++, Visual Basic, HTML)
 Lieberman Software Enterprise Random Password Manager
 Active Directory
 Splunk
 PowerShell
EDUCATION
BS Computer Information Systems University of Wisconsin Superior, Superior, WI
BS Business Administration University of Wisconsin Superior, Superior, WI
Mini Master of Project Management University of St. Thomas, Minneapolis, MN