1. Scott Miller
4534 Loggers Run NE, Grand Rapids, MI 49525 • (616) 648-5771 • millesc@msn.com
Summary Innovative leader with extensive automotive experience in program management, launch management,
product development, customer support, quality assurance and lean manufacturing. Developed and
cultivated new products, customers, product suppliers, and equipment vendors thus successfully
delivering over 35 new products to the market. Strong strategic thinker, team builder, and process
problem solver.
Areas of
Expertise
 Project Engineering  Program Management  Lean Manufacturing
 Launch Management  Product Development  Process Launch
 Technical Sales  Quality Engineering  Supplier Development
Experience Dennen Steel – Grand Rapids, MI 2013-Oct 2014
Program Manager
Responsible to develop and implement a Launch process that provides for a seamless transition of products,
equipment, processes, assembly lines, and tooling from Conception to Production.
Worked within current system to identify process gaps.
Defined tasks and ownership for each launch element: Sales, Engineering, Finance, Purchasing, Quality,
Manufacturing, and Materials.
Created tool to establish and track forecasts and budgets through the Launch Process.
Prepared Gate Reviews for leadership, customers, and team members.
Led cross-functional teams integrating the Voice of Customer while maintaining Dennen’s standards.
Leon Plastics – Grand Rapids, MI 2012 -2013
Program Manager
Responsible to simultaneously manage multiple programs to a seamless transition of products, equipment,
processes, assembly lines, and tooling from Conception to Production.
Managed facility requirements and layout, personnel planning and training, PPAPs, and PTRs.
Managed tooling, equipment, and changes during the creation and implementation to meet customer’s
start of production.
Created and met forecasts and budgets for Launch.
Prepared Monthly Readiness presentations for leadership, customers, and team members.
Led cross-functional teams integrating the Voice of Customer while maintaining Leon’s standards.
Provided technical expertise to assist sales staff through interactions with the customer to integrate ideas
and concepts into design.
Janesville Acoustics – Grand Rapids, MI 2006-2011
Project Engineer
Led the design, development, construction, installation, and launch of $3 million in process equipment
and tooling.
Quoted equipment, materials, and manufacturing operations within 3% to assist with gaining 6 new
programs.
Technical lead on sales calls. Provided technical responses to the customers’ questions/ concerns as well
as provided feedback internally for more accurate quoting and elimination of future process problems.
Created tooling requirements, equipment specifications and key performance indicators to ensure that all
equipment was fully commissioned prior to leaving the vendors floor.
Project managed the integration of machinery and equipment into manufacturing ensuring all projects
met timing, budget, and forecasting goals.
Recognized leader of “Vac Wrap” and In-Mold Grain forming with GM, Ford, NYX, JCI, and Draexlmaier.
Developed process trouble shooting manuals, on-line teaching, classroom presentations, and provided
1-on-1 training to 30 employees reducing scrap and down time to less than 2%.
Continuous Improvement Coordinator
Developed, trained and implemented Lean manufacturing systems and processes.
Developed plant Lean metrics to ensure that 8 different production lines reached their Quality,

2. Performance, and Availability goals of 97%, 95%, and 93% respectively.
Created an environment that generated improvements ideas and reduced implementation time, which
resulted in a 50 percent reduction in scrap.
Implemented and trained OEE, 5S, and a Lean Management Assessment that increased throughput on
average by 9 percent.
Implemented visual management matrices to support Quality, Performance, and Availability
improvements for Lean goal attainment.
Successfully integrated Lean thinking concepts and tools with Maintenance, Engineering, and Suppliers
to achieve continuous improvement goals.
Johnson Controls, Inc. – Holland, MI 1993-2006
Advanced Manufacturing and Process Development Engineer
Responsible for the development, construction, launch, and implementation of processes and
assemblies throughout North America.
Recognized leader of “Vac Wrap” expertise with over 20 successful launches.
Technical Assistant on all sales calls. Supported sales staff through interaction with the customer to integrate
ideas and concepts into design.
Developed manufacturing strategies for new products across all business segments.
Developed and executed departmental training through on-line teaching, presentations, and design standards.
Directly influenced JCI to new technologies/approaches through research and DOE experimentation.
Applied knowledge of process to draft tools for developing and writing equipment specifications, performance
requirements, cost analysis, and proposals.
Business Transition Manager
Responsible for the relocation of Storage Armrest business from Michigan and Kentucky to Mexico.
Created and program managed timing, budgets, and training plans for the relocation of 13 assembly lines for
net revenue of $11million.
Served as facilitator between JCI, Irvin Automotive and OEM’s by acknowledging their needs and concerns
while meeting timing on all moves.
Prepared weekly status reports for OEM’s and leadership; effectively eliminating any transition concerns.
Traveled extensively to ensure the new assembly start-ups were executed flawlessly.
Launch Manager
Responsible to program manage a seamless transition of products, equipment, processes, and assembly lines
from the Launch Team to Production.
Managed facility requirements and layout, personnel planning and training, PPAP’s, and PTR’s.
Managed tooling and equipment changes during transition to meet customer’s start of production dates.
Created and met forecasts and budgets for Launch Phases 4 and 5.
Prepared Monthly Readiness presentations for leadership, customers, and team members.
Led cross-functional teams integrating the Voice of Customer needs.
Quality Engineer
Responsible for all quality facets dealing with current production products, product changes, and launch of all
new components.
Led cross-functional teams to clearly articulate and educate suppliers of internal requirements to maintain
manufacturing expectations.
Use of problem solving skills, 8D, 5Y and DOE, in analyzing, developing, and implementing corrective actions.
Provided technical and product knowledge to the business team for PPAP approvals and facilitated Engineering
Changes to components.
United States Air Force - Communications Specialist
Education BS-PSCI - Western Michigan University, Kalamazoo, Michigan
AS-BA - Muskegon Community College, Muskegon, Michigan
Other Training Masters Engineering Management courses, Program Management (PMI), Leadership 1, 2, & Stewardship,
Green Belt Certification, DOE, Blueprint Reading, Technical Problem Solving, Lean Manufacturing,
Quality Systems, Production Pacing, Kepner Tregoe