1. Jennifer Townsend
Denver Metro CO 720-352-6600 Dribblerella@hotmail.com
SERVICE-DRIVEN CUSTOMER SERVICE PROFESSIONAL
Experienced and highly motivated administrative assistant committed to deliver outstanding customer service.
Demonstrated ability to perform under high pressure and meet deadlines. A natural extrovert with a contagious
cheerful and up-beat disposition. Great interest in customer satisfaction and enjoys working with a team.
Superior organizational skills Meticulous attention to detail
Always safety conscious Unfailing honesty
Excellent multi-tasking skills Effectively work under stress
Motivated and quick learner Consistently flexible
Articulate Solid interpersonal and communication skills
PROFESSIONAL EXPERIENCE
Full-Time Private Nanny Share
Private Business March 2009 – January 2016
• Maintained excellent communication between parents and accommodate varying parenting styles
• Developed close relationships with children and families
• Commitment to providing a loving and safe environment for children to learn through creative play
• Kept detailed daily journal of activities
• Provided education for first-time mothers
Housekeeper / cleaner
Private Business 2003 – Current
• Thorough deep cleaning expertise
• Physically able and strong
• Self directed time management skills
Personal Care Provider
Personal Touch Senior Services September 2009 – May 2015
• Organized and accomplished daily activities in a timely manner
• Documented and reported daily activities and responsibilities
• Assisted with activities of daily living, prepared and served modified diet
• Provided housekeeping and shopping; entrusted with client’s credit card
Administrative Support – International Travel Clinic
Tri-County Health Department July 2000 – January 2009
• Scheduled appointments and created appointment profiles
• Worked with a team to improve the scheduling process
• Understanding of medical terminology and answered general medical questions
• Excellent computer and Microsoft Office skills
• Effectively trained and supervised new employees in clinic operations and Insight computer system
• Maintained accurate data input
• Received “You Peaked” awards for service above and beyond

2. SKILLS
• Microsoft Word, Power Point, Excel, Outlook
• Internet research
• Multi-Line phone system
EDUCATION
Brigham Young University – Idaho January 2013 – Current
General studies
Community College of Denver August 2000 – December 2008
Nursing ADN (Associate Degree Nursing)
INTERESTS
Cycling – 15 years participant in annual 150 mile charity bike ride supporting Multiple Sclerosis
Cub Scout Den Leader – Boy Scouts of America
Boot camp workout enthusiast – Camp Gladiator