1. 7602 Carew St. Houston TX 77074 • 832-584-3052 • dfjohnson78@yahoo.com
D. Forrest Johnson
Experience
1/2014-Present Jeff Skarda Law Office Houston, TX
Administrative Assistant
 Manage all clerical aspects of a Social Security disability case including: processing intake forms for new clients;
conducting disability interviews; filing appeals; and requesting medical records
 Update case load database
 Proofread and prepare documents
 Prepare and mail contracts and bills to clients
 Answer phones; schedule appointments; process all mail and email; order office supplies
 Maintain office equipment and update software
07/2013-1/2014 Business Consultant Houston, TX
Faithwalking
 Compilation and organization of 7 years of raw data into a searchable database
 Statistical analysis of participation completion rates for courses offered
 Projected completion rates for 2 courses based on 12 month trends
Lummus
 Subject area expert regarding hard protection systems for the Texas Gulf Coast against hurricane storm surge
 Financial impact analysis on petrochemical industry of various proposed hard protection systems
 Analysis of new federal flood insurance program regulations
 Developed strategies for individual plants and for entire industrial complex to protect assets from flood damage
01/2007-09/2013 Starbucks Coffee Company Houston, TX
Store Manager
 Achieved 12-15% sales growth every year for 3 consecutive years
 Exceeded annual profit goals by 3% for 4 consecutive years
 Responsible for hiring, onboarding, training, and HR documentation including scheduling and payroll processing
of all employees
 Managed an annual store operations budget that exceeded $1.5M/year
 Responsible for facilities maintenance and maintaining relationships with outside vendors
 Created reports based on P&L analysis to find ways to generate more revenue and profit
9/2004-01/2008 DMJ Services, LLC League City, TX
Administrative Assistant
 Daily duties included answering phone calls, returning voicemail and email left by clients, writing daily status
updates for all ongoing projects, tracking billable hours, AP/AR, ordering office supplies, and maintaining office
equipment
 Responsible for technical writing including translating client product specs into first stage marketing material,
writing draft copies of manuals for clients, and grant writing
 Assistant Project Manager for a study of the impacts of the petrochemical industry
o Helped write the original SBA grant to fund the project
o Responsible for managing grant requirements for duration of the project including budget tracking
 Developed a guide for new businesses to navigate municipal regulations for the City of Pasadena

2. Education
1998-2000 University of Iowa Iowa City, IA
Bachelor of Arts English
1996-1998 Texas A&M University College Station, TX
Skills
 Skilled in using MS Office 2010 including Word, Excel, Power Point and Outlook
 Use of Facebook and Twitter in a business setting
 Comfortable in PC and Mac environment
 Type 50 WPM