1. SENIOR HUMAN RESOURCE LEADER
COMMUNITY DEVELOPMENT
AND VOLUNTEERING:
• Secretary - Multiple Employer Retirement Program Investment Committee – Arizona Technology Council
• Founder – Women in Technology Committee at AppointmentPlus
• Operations Officer/Board Member – Bent But Not Broken
• Volunteer /Social Media contributor – Career Connectors
• Certified Yoga Instructor
EXPERIENCE
Human Resource and Recruiting Manager
StormSource dba Appointment-Plus— December 2010 – Current
• Responsible for full cycle of talent searches across multiple lines of business for growing software/SaaS
company in an extremely budget conscious environment that included various job boards, networking,
social media, on-site job fairs and employee referral programs
• Decreased Time-to-Hire Ratio from 90 days to 33 days in highly competitive landscape for positions
including software developers, marketing specialists, sales professionals and various high-level
leadership roles
• Driver of 200% growth in team within 4 years, which included incorporating in India,
while maintaining a very conscious focus on employee-centric culture for a global environment
• Business owner and project manager for Human Resource Information implementation, successfully
creating significant cost-savings and process efficiencies in on-boarding, employee information
management, applicant tracking, reporting, and payroll
• Cultivated robust employee-focused atmosphere within the HR department to ensure the office was
considered an advisor, an advocate and a resource globally
• Successfully worked with leaders and team members within the company on all employee related
programs, initiatives and tasks related to benefits, workforce strategy, employee relations, performance
evaluations, payroll, recruiting, on-boarding and training
• Cultivated strong relationship with community partners to ensure seamless service for recruiting,
benefits, wellness, and learning programs
• Nurtured and retained top talent through effective communication, leadership training,
employee engagement, and benefit programs
• Created and maintained CBT Compliance program and annual renewal of the compliance
training to ensure baseline of knowledge that encouraged a respectful work-place and risk
mitigation
JENNIFER ROJAS
— (602)628.4314 — nextjensocial@gmail.com — @nextjen_hr— LinkedIn - Jennifer Rojas
AREAS OF EXPERTISE
• Cost Effective Talent Acquisition
Strategies
• Employee Relations in a High
Growth SaaS/Technology
Environment
• Policy Development
• Developing Organizational Culture
• Benefits Administration and
Wellness Programs
• Performance Evaluation and
Improvement
• Public Speaking and Training
• Compensation Programs
• Networking and Community
Development

2. Sales and Marketing Coordinator
The Miksta Team – Guaranteed Rate— October 2009 – December 2010
• Aided in the development of mortgage broker portfolio by creating realtor partnerships,
supporting company promotional activities and enhancing client referral and educational programs
• Established communication guidelines and protocol on all sales and marketing tools and
objectives with various sales and operational team members
• Established Resource Portal for realtors
• Supported revenue generating activities for a nationally top performing loan officer
• Provided seamless and high level client and partner communication and service
Front of House Manager and Will Call Representative (part-time)
Phoenix Theatre — September 2008 – February 2010
• Thrived on creating amazing patron experience while successfully managing all front of house objectives
• Responsible for preventing and resolving any on-site issues as quickly, efficiently and satisfactorily as
possible
Investment Coordinator
Koch Financial — July 2002 – February 2007
• Maintained exceptionally high level of service to municipal clients and commercial partners to ensure
complete satisfaction with documentation process and financing
• Established and managed post-sales portion of the contract process for a lease finance
company
• Acted as liaison between customers, vendor contacts, business partners and other team members
• Created, followed up on and closed lease contracts
• Ensured the documentation was executed properly so that the financing requested by municipalities
could be completed
• Responsible for maintenance, compliance and service of $75 million portfolio of municipal lease contracts
• Created multiple presentations to explain products and processes to municipal customers and
commercial partners which included hard collateral and electronic versions
Client Manager
Bank of America — April 2001 – May 2002
• Managed client base of high net worth and affluent customers, assisting them with all aspects of their
banking relationship using focused and proactive selling techniques
• Created and executed strategies to meet clients’ fiscal and life objectives by incorporating a broad
spectrum of financial products
Senior Investment Advisor and Financial Executive
Banc One Securities/Bank One — July 1998 – April 2001
• Retained and deepened existing portfolio for increased revenue through needs based profiling and
planning.
• Acquired and developed profitable clients from referrals and direct sales calls
• Worked cooperatively with different lines of business to ensure client and company objectives were
achieved
• Created training sessions for employees and internal team members to increase understanding
of sales processes, operational procedures and provided additional tools to enhance systems,
product knowledge, relationship building and customer service techniques
EDUCATION
University of Arizona — May 1993
• BA in Human Resources – Organizational Behavior