Transparent, innovative and caring global Talent Acquisition Leader with 20 years of relevant experience. Open globally for opportunities.

1. Gretchen Kramer
678-523-6754
gretchenakramer@gmail.com
SUMMARY Proven dynamic, inspiring and transparent Recruiting Leader with 20 years progressive,
professional Talent Acquisition experience to include 9 years leading people
SKILLS & ABILITIES • Leadership of high performance recruitment teams
• Creative and strategic visionary leader with ability to execute tactically
• Full-cycle, professional recruitment experience up to C-Suite across a variety of functions and
industries to include Energy, Big 4 Public Accounting, Financial Services, PEO, Technology and
Professional Services
• Global, strategic project management
• TA process design, implementation and continuous improvement
• Excellent stakeholder management and relationship building experience at all organizational levels
• Direct sourcing through a variety of methods and tools including social media, cold calling,
networking, job boards and market mapping
EXPERIENCE World Fuel Services, SENIOR TALENT ACQUISITION LEADER (MIAMI, FL)
February 2015-Present
Most senior full-time TA Leader to design, build and lead the recruitment organization and
transformation for WFS, Fortune 100 Energy Solutions organization
• Partner with HR Leadership to lead the Talent Acquisition transformation and creation of a
Recruitment COE through team restructure and build
• Redesign TA organization to include newly created positions and significant additional
headcount to meet the business’s goals
• Centralize recruitment function from numerous legacy acquisitions
• Lead, coach and mentor a large, geographically dispersed team of TA Managers and senior
recruitment professionals
• Determine KPIs and metrics for which to hold TA Team accountable and create a high
performance advisory culture
• Build and foster a culture of success within TA and build reputational credibility amongst
clients and HR partners
• Design and implement a common process, design Talent Attraction strategy, co-lead
implementation of Workday Recruiter ATS and implement TA best practices
• Setting up governance and process, build internal sourcing capability and many other
transformational changes to become a world-class recruitment organization
• Directly manage operational recruitment for most complex executive searches to include the
build of the CMO’s new global leadership team
BP, RESOURCING (RECRUITING) LEADER, US (HOUSTON, TX)
December 2010-February 2015
Design, build an develop the US Corporate and Functions Resourcing Team from
scratch into a high performing, close knit and cohesive team acting as partners to our
clients in assisting them achieve their business goals

2. • Directly lead a team of 7 Senior Recruiters and Coordinators providing end to end recruitment
services for Corporate and Functions(26 functions), Integrated Supply and Trading and the
Alternative Energy business
• Design, develop and implement US TA process (later globalized) in partnership with HR and
client stakeholders
• Responsible for all performance management, coaching, mentoring and succession planning
for US based Resourcing Team
• Partner closely with business facing HR and Client Line Managers in overall tactical and
strategic recruitment efforts for the US
• Full-cycle experienced recruitment delivery for a variety of clients
• Significantly lowered cost per hire by lessening legacy sourcing practices through external
agencies and implementing a direct sourcing strategy utilizing a number of methods, social
media, ERP Program, web tools, events, etc.
• Lead two large-scale global project teams
• Project Manager for a major global, business-wide external assessment program for non-
senior level leaders (approx. 2 year project)
• Creating and implementing first formal BP Resourcing Recognition Program Globally
• Design all job descriptions for our team Globally and participating in Global OD project for the
team
• Lead and participate in numerous D&I initiatives and events across the US
• Strong knowledge of US Employment Law, Anti-Bribery and Corruption regulations and HR
Compliance regulations/guidelines
• BP Project Leader, trainer and SME for Interview Skills Training for HR/Recruiters and Hiring
Leaders
TATUM LLC, TALENT ACQUISION MANAGER (ATLANTA, GA)
June 2007-November 2010
• Full cycle in house recruitment for Chief Financial Officers Chief Information Officers,
Controllers, and Senior IT Consultants for a national executive professional services
organization
• Conduct external permanent C level searches for Tatum Clients (CFOs/CIOs) from deal
inception to delivery of recruiting services
• Work directly with Managing Partners and Practice Leaders across the US to determine hiring
plans, develop recruiting/sourcing strategies, candidate development, interviews, offer
negotiations, background investigations and on-boarding
• Diversity& Inclusion leader for the entire firm
• Extensive use of behavioral interviewing techniques including utilizing and analyzing the Zero
Risk Assessment (ZRA), a tool that measures candidates’ intellectual competence
• Source senior executives through a variety of direct sourcing methods
• Extensive use of Peopleclick, Sendouts and Salesforce for applicant and client tracking
ERNST AND YOUNG, LLC, ASSISTANT DIRECTOR, RECRUITING
June 2004-June 2007
• Lead a team of Recruiters, Sourcing Analysts and Recruiting Assistants in the Southeastern US
for a Big 4 Accounting Firm
• Point of contact to all leadership and HR for all of Experienced Recruiting issues, metrics,
budget, etc. for the Southeast Area
• Partner with Executives, Partners and Senior Managers to assess open needs and create
demand plans for both the Financial Audit service line and the Information Technology Audit
Page 2

3. service line for 22 offices (during the first 2 rounds of Sarbanes Oxley)
• Source, qualify and work through the full cycle recruiting process with all levels of experienced
Auditors from Staff to Senior Managers in Core Financial Audit and also IT/Security Audit
• Extensive global recruitment (operational and programmatic)
• Heavily involved in diversity recruiting and other inclusiveness issues by attending a variety of
diversity conferences around the US, utilizing my AIRS Certified Diversity certification,
networking in EY affinity groups, and arranging social and networking events for a variety of
diversity groups
• Qualified to train Focus Selection Interviewing (Behavioral Interviewing) and AIRS Diversity
Recruiting AIRS Certified Diversity Recruiter (Certified in 2006)
• Extensive use of Taleo and EYRIS (Applicant tracking systems)
IKON OFFICE SOLUTIONS, CORPORATE RECRUITER (HOUSTON, TX AND ATLANTA, GA)
1999-2004
• Full-cycle recruitment for all functions and levels throughout Fortune 500 document
management organization
• Work closely with Hiring Managers to determine recruiting strategy, current and future open
positions, and recruiting process that best fits their needs.
• Won a BMW for being the number one TA consultant in Fiscal 2000 (over 50 Recruiters) and
maintained over 200% of quota in Fiscal 2001 and 2002
• Participated in design, development, testing and embedding of a completely new national
centralized recruiting function
• Train new Talent Acquisition Consultants
• Qualify candidates through a specified process including Behavioral/Competency based
interviewing
ADMINISTAFF, CORPORATE RECRUIITER (HOUSTON, TX)
1998-1999
• Source, qualify, sell, and hire very high-level exempt Sales Consultants, Sales Managers and
Administrative/Finance individuals for a National PEO across the US
• Train Jr. Recruiters on recruitment process and best practices
• Work with all levels of management to assess staffing needs for existing offices as well as
develop strategic plans to completely open new offices throughout the United States
• Develop s metrics, and processes to make the recruiting process more efficient and
quantifiable
SCIENTIFIC PLACEMENT, RECRUITER AND TRAINER (HOUSTON, TX)
1996-1998
• Responsible for third party, permanent recruitment of exempt Software Engineers, Developers
and Analysts Nationwide for several High Tech Clients (start-ups to Microsoft).
• Prospecting, building relationships and closing deals by providing SPI's recruiting services to
companies across the United States.
• Quickly became the top producer in an office of 30 recruiters (with in the first 2 months).
EDUCATION UNIVERSITY OF HOUSTON, BACHELOR’S DEGREE IN COMMUNICATION
Summa Cum Laude, GPA 3.75
Page 3

4. SYSTEMS ATS: Workday, Kenexa Brass Ring, Taleo, Resumix, Peoplesoft, PeopleClick,
MS Office Suite
Page 4