2.
Uber OS Providers is a growing startup outsourcing company based in
the Philippines. We provide Business Process Outsourcing (BPO) and
Knowledge Process Outsourcing (KPO) solutions. We are built to address
the challenges of small and mediumsized companies who want to realize
the full benefits of outsourcing.
We provide a variety of BPO services including Inbound, Outbound,
Surveys, Lead Generation, Appointment Setting, Order Processing, Virtual
Assistant, Web Design and Development, Web Merchandising, Mobile App
Development in iOS and Android, Back Office, Research, Finance and
Accounting, Contact Center, IT, Quality Analyst, Language/Product
Trainers and Healthcare Outsourcing Services.
In order to provide you with the best service possible, all our agents are
carefully screened, selected for their skills and qualifications and rigorously
trained. Nearly all our agents have a collegelevel education. We have our
own QA who will closely monitor all calls, assess agent's skills and identify
the training needs.
Vision:
Our vision is to realize the full potential of all Filipinos as a leading
provider of customer service and web development.
Mission:
We strive for excellence in providing customer service and web
development and will undertake all our business activities in an
honest and ethical manner.
3.
Management Directors:
CHIEF EXECUTIVE OFFICER:
Mr. Edward Duran
Mr. Edward Duran is the driving force behind the company. A man with a vision to create a
venerable business of excellence, he is the inspiration to all as he spearheads the company’s
management and operation.
CHIEF OPERATING OFFICER:
Mr. Sean John Vega
Mr. Sean John Vega has more than 8 years of experience in Customer Service. His passion
and strong customer focus have helped the company develop its business relationships.
WEB DEVELOPMENT OPERATIONS MANAGER:
Mr. Paul Auditor
Mr. Paul Auditor has vast experience in web development. His proactive and personalized
approach to business and competitive spirit has been catalyst in the group’s growth.
CUSTOMER SERVICE OPERATIONS MANAGER:
Ms. Kristina Gomez
Ms.Kristina Gomez has more than 9 years of customer service experience. She has been
overseeing operations of the company. She is responsible for improving performance,
productivity, efficiency and profitability of the company through the implementation of effective
methods and strategies.
FINANCE AND MARKETING DIRECTOR:
Mrs. Joan Duran
Mrs. Joan Duran has been involved in strategizing the marketing success of the company. She
also has overall control and responsibility for all financial aspects of company strategy.
4.
Why choose Uber OS Providers?
1. COSTEFFECTIVE
Our call center likes SMALL or BIG, long term or short term projects. No matter you are
a new small startup looking for just one call center virtual assistant, or you are a large
cooperation that requires hundreds of inbound call center agents for 24x7, we welcome
you!
2. PERSONAL TOUCH
We have that personal touch that gives you an amazing collaboration experience,
emphasizing our belief in excellent results, ethical services and transparent operation
and communication that show how passionate we are about your business.
3. FAST TURNAROUND
Our team delivers quality results with short turnaround times, staying true to our
commitment to efficiency that your business expects. Time is crucial in call center
operations and web developmment, so Uber OS Provider.Ltd will always update you the
operation status and answer your questions in no time.
4. OBJECTIVE ORIENTED
We utilize our skills and the best contact center resources to make you competitive. We
constantly ensure our objective is streamlined to yours. Your success is our success!
5. SUPERB QUALITY
We deliver professional and quality results on each call center and web development
project. Our clients always tell us they get more beyond they are expecting on quality.
