1. JENNIFER A. SOTAK
626 Pines Way | Columbia IL, 62236 | 1-314-221-6459 | jen_a_sotak@hotmail.com
OBJECTIVE
Customer service position in a dynamic environment that allows me to utilize my
communication skills, leadership experience, problem-solving abilities, and creativity.
SKILLS PROFILE
A self-starter accustomed to taking responsibility for results, handling multiple simultaneous
activities, meeting deadlines, working under pressure, resolving conflicts, building consensus,
and interacting with people at all levels of an organization.
EMPLOYMENTHISTORY
Reifschneider’s Grill & Grape- Columbia, IL 62236
Server, Bartender, and Manager, 08/2012 to Present
-Ensure all patrons have an enjoyable dining experience by providing quality customer service.
-Take food and drink orders.
-Clean dining area and organize.
-Train many employees.
-Money handling.
-Close the restaurant at night and I open the restaurant in the morning.
-Assisted Reifschneider’s Grill & Grape in an event (Songs4Solders), located in Columbia, IL. The
event is a not for profit, which Songs4Soldiers held at our local market and Reifschneider’s was
honored to give them a hand, by providing food and drinks for the people who attended the
event to support the soldiers. Reifschneider’s was one of the many organizations, which helped
organized and promoted, while providing food and drinks to make Song4Soldiers a success.
-Assisted many parties and I have traveled to assist parties.
Forever 21- Lemay Ferry, MO 63129
Retail Sales Clerk, 10/2006 to 05/2007
-Responsible for selling merchandize and providing customer service for patrons on the floor.
-Organizing the floor with newly designed outfits.
Market Place- Columbia, IL 62236
Cashier, 09/2004 to 01/2005
-Received cash from customers and debited to the organization’s account.
-Handled customer inquiries and complaints.
-Restocked and organized the store.
EDUCATION
Lindenwood University- Belleville, IL
BBA: Business (Management/ HRM), 2014
-Scholarship for Athletics (Women’s Soccer)
-My first year playing for Lindenwood’s women soccer team, we qualified for national.
-A Student manager for the women’s soccer team in 2013.

2. -Capstone class (Management Policy) - Maintained my own shoe Business. Management Policy
is an advance course designed to apply the theoretical principles of management to the
processes of setting, implementing and evaluating business strategy. Final grade (B).
Southwestern Illinois College- Belleville, IL
Associate of Arts: Business, 2012
-Scholarship for Athletics (Women’s Soccer).
-Southwestern Illinois College Women’s soccer team was ninth in the nation.
-An assistant women’s soccer coach in 2010-2011.
Gibault Catholic High School- Waterloo, IL
High School Diploma: 2008
-College prep school with high quality studies. My main courses were related to Business.
-All four years I was on the women’s varsity soccer team. My junior year, our team qualified for
state and finished in second place.
-Senior Service Project, I helped out at Edgewood Children Center for a month in 2008.
-I was in Scope during 2005. Scope is an afterschool program, which helps preserve the earth
and protect the environment.
-Planned an event for my marketing class (Lighting a Way for a Cure). Gibault’s 2008 marketing
class held and event to raise money for breast cancer.