1. Heather.m.hammond@wmich.edu
(248)318-2418
WWW.Linkedin.com/in/HeatherHammond09
Education
Western Michigan University
Haworth College of Business
Bachelor of Business Administration Kalamazoo, MI
Major: Advertising and Promotion Expected Graduation:
Minor: General Business Spring 2015
Professional Development
Old Burdick’s Bar and Grill October 2013-
Kalamazoo, MI Present
Server, Bartender, Trainer
•Effectively and efficiently managed multiple customer orders in a fast-paced work
environment.
•Use active listening and persuasive selling skills to suggest products to meet customers’
needs.
•Successfully trained seven new servers for a fast-paced restaurant.
Logan’s Roadhouse January 2012-
Portage, MI October 2013
Server, Trainer
• Successfully trained more than ten new servers according to set standards.
•Perform operations in a high-volume, deadline-driven environment.
Creamy Freeze May 2007-
Commerce, MI September 2012
Associate
•Developed important time management skills.
•Responsible for handling and delivering company money to the store owner after hours.
Activites/Honors
WMU AdClub, American Advertising Federation Affiliate Fall 2014- Present
AdCraft Club of Detroit: AdCon Career Conference November 14, 2014
Western Michigan University Dean’s List Spring 2013
Heather Hammond