1. Armando Cervantes
3738 S. Sacramento
Chicago, IL 60632
773-382-7180
a.cervantes.77@hotmail.com
OBJECTIVE
More then 10 years’ successful experience as a Supervisor/Manager. Excellent working knowledge
using Microsoft Word and Excel. Trained in Kro nos Labor management, Micros, Prima Web and
WFM. Understanding of a P&L and the break down of it. A ble to multitask and run multiple
locations at one time. Received 6 Silver Awards at Aramark for great job performance.
EXPERIENCE
Food Service Manager at Loyola University 2016-Present
Aramark
1125 W. Loyola Ave Chicago, IL
Increasing monthly sales for campus food court by approx. $150,000 with EBIT $60,000+ and
oversight includes 22 associates (Union) and 2 supervisors.
Interview/hire hourly and salary positions - Also responsible/accountable for training, growth,
and development.
Manage late night food court with 5 different food stations with over 15 employees on a daily
shift.
Suggested new products that increased earnings by 23%.
Retail, Residential and Catering Supervisor at Loyola
University 2013-2016
Aramark
1125 W. Loyola Ave Chicago, IL
Opened and managed brand new location in August 2013 (Lu’s Deli and Pub ) with sales of up
to $120, 000 in the first six months.
Executed and ensured compliance of all Aramark polices and procedures.
Maintained quality control/satisfaction records and constantly seek new ways to improve
customer service.
Supported Food Service Director in overseeing two location during daily shift.
General Store Manager 2010-2013
Little Caesars
7001 N. Clark St. Chicago, IL
Scheduled and directed staff in daily work assignments to maximize productivity.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and
guest interaction.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Behavioral Tech Specialist 2008-2010
Seguin Services
3100 S. Central Ave Cicero, IL
Worked with Adults with Disabilities.
Ensured the safety of each client by monitoring a group 10 during daily activities.
Trained in working with adults with physical, mental and verbal behaviors.
2. Armando Cervantes
EDUCATION
Daley Collage Chicago, IL 1997-1999
Prerequisites
De La Salle Institute Chicago, IL 1993-1997
High School Diploma
REFERENCES
Lindsay Marlow
Food Service Director at Loyola University
Marlow-lindsay@aramark.com
Director of Higher Education
773-991-0136
Alicia Medina Dockens
Family Support Manager at Chris Crisis Arizona
Aliciamed75@gmail.com
Volunteer Supervisor
602-334-9218
Lorenzo Hernandez
Supervisor at Loyola University
hernandez-lorenzo@aramark.com
Mentor
312-623-1985
CERTIFICATIONS
FOOD AND SANITATION LICENSE
