1. JORDAN GALLAGHER
665 HOLLERING HILL ROAD
CAMDEN, DE 19934
302-632-6069
JGALL@UDEL.EDU
OBJECTIVE
I am currently looking for a full time position in an environment that offers a
greater challenge, increased benefits for myself, and the opportunity to help the
company advance efficiently and productively.
EDUCATION
Caesar Rodney High School June 2013
As a member of my high school’s FFA Chapter I was able to accomplish
many things, the accomplishment I am most proud of was being the president
of the chapter. Under my leadership the Chapter achieved so much, including
a trip to the National FFA Convention in Indianapolis, Indiana. Another one of
my proudest moments in high school was graduating in the top fifty of my
class, out of a total of three hundred plus students.
University of Delaware August 2013 to December 2014
-Major – Agriculture Education
Southern New Hampshire University January 2015 to Present
-Major – Pyschology
EXPERIENCE
Old Navy - Sales Associate October 2010 – August 2014
Stocking shelves, organizing tables of merchandise, helping at the cash
registers, and on the sales floor. Cash handling, counting the stores deposit
for the day and keeping paperwork up to date. In addition I handled
merchandise and customer concerns and resolved them easily. I am also
trained to coach other employees on how to do the job properly, and answer
any questions they may have.
Dick’s Sporting Goods – Cashier/Customer Service Specialist
August 2014 to Present
This position requires me to quickly and accurately process transactions for
customers for a multitude of different items in the store. One of my
responsibilities is to answer the phone and either transfer customers to the
proper department, or answer the questions they have on my own. A major
part of my job is to process applications for not only store rewards cards, but
2. 2
to also process applications for credit cards. The store I work for monitors our
progress based on how well we do with these applications. I also over see all
other cashiers in the store making sure they are following the required
guidelines.
LEADERSHIP SKILLS
Eight years of customer service experience working in many different
environments. (food booths, retail store, and other community events)
2006 – present
Treasurer for the Westville 4-H club- responsible for helping make
financial decisions for the club. 2009 – 2011
Reporter for the Caesar Rodney FFA Chapter 2010- 2011
Travelled to Europe as a Student Ambassador – 2010
President for the Caesar Rodney FFA Chapter 2011-2012
Junior Advisor for the Caesar Rodney FFA Chapter 2010-2013
Assisting leaders in coaching and training new employees in the position
of “Sellebrity Coach”
Customer Service Specialist at Dick’s Sporting goods required me to over see
all of the cashiers in the store.
QUALIFICATIONS
Outstanding ability to deal with people, staff and co-workers, face to face.
Immense ability to handle multi-tasking.
Strong on the spot problem solving skills.
Ability to convey the task at hand with ease.
Excellent computer skills, experienced and knowledge in Microsoft Office
including Word, Powerpoint, Excel, Outlook.
REFERENCES
Mr. Allan Rathbun
1-302-670-7243
Al.rathbun@yahoo.com
Ms. Charise Adams
1-302-983-6819
Cadams018@gmail.com
Mrs Sandy Hanna
1-302-382-8260
