1. Jeffrey M Ratliff
622 Buehler Drive,Delaware,Ohio 43015 - (406)-781-9365 (H) - (406)-781-9365 (C) - jrat27@gmail.com
Career Overview:
Dedicatedmilitaryveteranwithover12yearsof leadership,projectmanagement,qualityassurance andorganizational
managementexperience. Proventechnical skillscombinedwithanexceptional abilitytomanage multiplelarge-scale
projects,tasksandprioritieseffectivelyandinatimelymanner. Adeptatmakingdecisionsandmulti-taskingduringfast-
pacedand stressful situations. Hardworker whoquicklymasternew skillsandsystems.Strongdesire tomove intothe
informationsecuritysectorandbecome aprofessional indataprotection,mobilityandcloudenvironmenttechnologies.
Enforces and setshighstandardsof personal andprofessionalconduct. Superiorcommunicationskills;highly effective
at all organizational levels--extensiveexperienceinmulti-cultural environments. Strong aptitude inanalyzingpolicy,
directingInformationAwarenessandSecurityrequirements. Outstandingoperational managementskills,incident
mitigationmethodologyandfocusedon emergingtechnologiestoattainthe highestqualityof end-usersupport.
QUALIFICATIONS:
Top Secret/ SCI InformationAssurance ProjectManager
Operational Security CompTIA A+ (901/902) HP2-T29: BuildingHPServerSolutions
Data Analytics Physical Security Training QualityAssurance
Data CenterTechnician ProblemSolving Adaptive Professional Writing
Analytical /ResearchSkills Detail-Oriented Cost Estimation
Physical Security Networkassetmanagement Time Management
Active-Learning Judgment/DecisionMaking Cable Management
LogisticsPlanning Database servers Organizational Management
SKILLS:
RiskManagement,Cable Management,ITInfrastructure, Technical Documentation, SAN,LAN,WAN,TCP/IP,VPN,VoIP,
Java,Lotus Notes,Service Now, Putty, JavaScript, SIDAdmin,MAC-OS,Mainframes,ServerMigration, MicrosoftAccess,
MicrosoftExcel,MicrosoftOutlook, MicrosoftPowerPoint,MicrosoftWord, Linux,Unix, Windows7/8/8.1/10/ Server
2008/2012, Shell scripting,Cisco Switches/Routers,HP ProLiantGen8/9 Chassis/Blade management,Organizational
management,Personnelmanagement, Researching,Scheduling,FirstLine Supervisor,BluePrintreading,Logistics
planning.
EMPLOYMENT HISTORY:
Nationwide Insurance April 2016 to Current
Data CenterTechnician
Columbus,Ohio
Performsdutiesunder24x 7 environmentaspartof a team rotation,supportBusinessPartner, clientmanagementand
NationwideInsurance personnel. Racking/stacking,updatingandconfiguringserverhardware inalarge data center.
Runningnetworkcablesandconfiguringconnectionsforinstallation. InstallandUpdate hardware/software forHPGen9
Blade Servers,CiscoNetworkingdevices. RunsUtilitycommandsthroughRDPServersessionstoresolveissues. Use
"Crash cart" to connectserverandtroubleshoot/configure HPEiLOManagementof all HPE ProLiantGen 8 andGen 9
servers,frominitial deploymenttoongoingmanagementand service alerting.CreateChange requests,IncidentTickets,
Data CenterAccess requestsinService Nowforinstallation/decommissionof Servers/Networkdevices.AssistsNetwork
LAN / WAN Administration,VPN,TCP/IP,100 Base T Ethernet,CiscoRouters&Switches,VoIP.

2. Jeffrey M Ratliff
622 Buehler Drive,Delaware,Ohio 43015 - (406)-781-9365 (H) - (406)-781-9365 (C) - jrat27@gmail.com
Handyman Matters August 2015 to October 2015
Craftsman
Westerville,Ohio
Multi-skilledCarpenter,HandymanMattersof NortheastColumbus.Handyman,repair,andremodelingcraftsman
performssimple electrical,plumbingandcarpentry.Providedhome andbusinesshandymanservicesthroughrepair,
maintenance,and remodelingprojects - bothlarge andsmall - inside andoutside.Maintainedschedulingandrepair
documentationforcustomer/HandymanMattersrelations.
Third Space Builders March 2015 to August 2015
Lead Carpenter
PlainCity, Ohio
Design,build,remodel,&retrofitresidential Decks,Basement,KitchenandBathroomadditions.Inspectscompleted
workfor conformance withspecifications,requirementsandcompliance withapplicable building,safetycodes,and
regulations.Inspectsrelatedworkby contractorsand schedulesCode complianceinspections.Providesestimation
towardtime and materialsformulti-craftprojects.
HiddenCreekLandscaping July 2014 to February 2015
Project Manager
Hilliard,Ohio
Supervised20personnel insupportof dailyfieldoperations.OversawForeman/Crew membersonprojecttaskingand
managedschedulingof Masonry,Hardscape andLightinginstallsproviding$2.2 millionininstalledservicesforHidden
CreekClients.Providedweeklysafetybriefings,managed daily/weeklyproductiongoals.Directeddailycoordination
betweenthe staff/designteamtoensure qualityassurance.Managedmulti-tradesubcontractorsonvariousprojects
and providedsupportfor3 commercial projects.
U.S. Air Force December2002 to July 2014
Structural Craftsman
Supervised12membersincludingthree additional civilengineertrades,Teammembercontributedtothe National
SecurityAgency's$3 billiondollarpower,space andcoolingprogram.Set50 tons of steel arches,fabricated26 rebar
cages,set530 linearfeetof grayforms,placedandfinished194 cubicyards of concrete of 10,000 square.Erectedfour
60 footsteel antennatowers,placed4rebarcages 270 cubic yardsof concrete fortowerinstallationfor101st Airborne.
Managed 5 facilityconstructionprojectsvaluedat$980,000 in directsupportof State DepartmentandAirForce
IntelligenceSurveillance Reconnaissance Agencyoperations.Installeda2,200 square feetraisedaccessfloorpanels.
Supports25 personnel during24-houroperationsforsatellite communicationlinksforJointService warfighter
operations.Installed5controlledaccessbadge entrydoors,framed1,250 linearfootmetalsstuds,installed12,000
linearfeetgypsumboardand2,200 square footacoustical ceilingfor3 differentoffices.
Education and Training: November2015 to July 2016
NewHorizons ComputerLearning Center
CertificationPreparationCourses:Information Technology
Westerville,Ohio,US
CompTIA A+ (901/902), CompTIA Network+, CompTIA Security+/CiscoINCD1 / INCD2
ACCOMPLISHMENTS:
Certifications:CompTIA A+(901 / 902), HP2-T29: BuildingHPServerSolutions
Airmanof the Quarter(2006); 557th ExpeditionaryRedHorse Squadron,LeadershipandCraftsmanship
Non-CommissionedOfficerof the Year(2009); 819th Red Horse Squadron,MalmstromAFB,MT; #1/3 nominated
personnel
Non-CommissionedOfficerof the Quarter(2009); 8th NumberedAirForce