1. JEANNA GONZALES
P.O. Box 145 Bridge City, TX 77611 LinkedIn: Jeanna Gonzales
409-332-1898 JeannaAnneGonzales@gmail.com
EDUCATION
Lamar University, Beaumont, Texas
Bachelor of Communication – Corporate Communication May 2017
Lamar State College Orange, Orange, Texas
Associates of Arts Degree 2012
WORK HISTORY
Market Basket, Bridge City, Texas
Manager 2013 – Present
• Managed employees, while overseeing the opening and closing of the store
• Teach and deliver a team with outstanding customer service skills and knowledge
of the stores policies and functions
• Lead of team of 20 employees to perform functions in each department
• Professionally handle all customer communications involving but not limited to
customer complaints, customer request, and helping the customer with their
shopping experience
Booth Operator/Floral Assistant 2012 – 2103
• Operated programs such as Western Union, Bill Payments, Money Order
machine, and Texas Hunting/Fishing License
• Answering the phones, cashing checks, and managing money coming in from the
cashiers
• Operated the seasonal floral tent, ran the cash register while also creating new
arrangements to be sold
Cashier 2010 – 2012
• Processing cash and checks to complete transactions
• Balancing the cash drawer at the end of the shift
Scales Portable Buildings, Bridge City, Texas 2008 – 2010
Secretary Assistant
• Scanned documents tof create an electronic based filing system.
• Faxed documents to contractors and customers.
• Answered phones and connected the calls to the appropriate person.
VOLUNTEER WORK
• Volunteered at the Hospitality Center in Port Arthur 2006 – 2010
• St. Henry’s Bridge City Religious Education Teacher 2006 – 2015
• Making Strides Against Breast Cancer Team Captain 2015 – 2016
SKILLS
• Expert in Microsoft Office
• Knowledge of InDesign (graphic design software)
• Proficient public speaking and presentation skills
• Critical thinking skills