Douglas Conti is seeking a position to broaden his knowledge of hotel operations to accompany his food and beverage experience. He has over 5 years of experience managing staff and providing excellent customer service for catering events ranging from 50 to 300 people. Most recently, he has been the Stewarding Manager at the Fairmont Copley Plaza in Boston where he manages a staff of 30 and completes payroll and scheduling. He has a Bachelor's Degree in Hospitality Management from Florida State University.

1. DOUGLAS CONTI
1767 Commonwealth Ave. Apartment #3
Brighton, MA 02135
PHONE: (561) 324-4012
E-MAIL: douglas.conti@fairmont.com
Objective
To broaden my knowledge of the overall hotel operation to accompany my food and
beverage experience.
Experience
May 2015 – Present
Stewarding Manager: Fairmont Copley Plaza, Boston, MA
 Manage staff of 30 union colleagues
 Regularly make schedules and complete payroll each week
 Regularly usesystems such as Attendance On Demand and Watson Labor Management
January 2011 – May 2015
Catering Server and Manager: Conti’s Party Planning, West Palm Beach, FL
 Provided excellent customer servicewith high volume of customers rangingin party sizes of 50 to 300
 Managed entire serving staff,of 10 to 15, leavingtremendous patron experiences
 Developed processes implemented by owner to more efficiently run parties
May 2014 – August 2014
Accounts Department Intern: The Savoy, London, England
 Shadowed the income auditor and then assumed her daily tasks including houseaccounts,month’s end
paperwork, and Opera usage
 Assisted in accounts payablewhere needed, entered invoicereconciliations and payment batches,and
filed paperwork
 Shadowed in accounts receivablecustomer contact in regards to missing payments, worked excel
spreadsheets,and filed receivables paperwork
March 2013 – May 2014
Catering and Restaurant Server: Holiday Inn, Tallahassee, FL
 Mentored and trained new servers whilemanaginglargeparties
 Opened and closed buildingalongwith ringup bill s for largeparties
 Bartended numerous weddings and events of over 100 guests
Education
Bachelor of Science in Hospitality Management from Dedman School of Hospitality May, 2014
Dean’s List recipient with overall 3.2 GPA from Florida State University, Tallahassee, FL
Marketing Academy Graduate from Wellington High School, Wellington, FL May, 2011
DECA State Champion and National Competitor