Macy A. Fuller is a diligent and reliable individual with a Bachelor's degree in Finance from the University of Houston-Downtown, seeking an entry-level position. She has experience in customer service and financial transactions as a Business Center Representative at HEB, achieving notable accomplishments in customer satisfaction and sales. Additionally, her skills include proficiency in Microsoft Office and SAP, and she has participated in volunteer activities supporting charitable causes.

1. Macy A Fuller 281-636-6036; macy.fuller1016@gmail.com
OBJECTIVE
Reliable, meticulous, and diligent individual with an impressive track record of performing cash
transactions and other office related tasks seeking an entry-level position.
EDUCATION
Bachelor of Business Administration in Finance May 2018
University of Houston – Downtown (UHD) Houston, TX
EXPERIENCE
Business Center Representative May 2013 - present
HEB Grocery Store Missouri City, TX
▪ Facilitate customer bill payments with third party utility vendors.
▪ Complete money order requests for customers on a daily basis.
▪ Process State of Texas vehicle registration requests for customers.
▪ Operate an efficient phone system allowing the elimination of customer wait time.
▪ Address customer complaints effectively to assure improvement in the future.
Sales Associate Mar 2013 – Jan 2015
Macy’s Department Store Sugar Land, TX
Applied knowledge of products to provide customers with quality service and assistance.▪
▪ Achieved weekly sales goals allowing the company to meet store sales quotas.
▪ Maintained a clean environment to improve overall customer satisfaction.
Server Aug 2011 – Feb 2013
Cheddars Casual Cafe Sugar Land, TX
Menu knowledgeable which helped customers come up with the best choice for them.▪
▪ Greeted customer within one minute of being seated to attain the best customer service.
▪ Reconciled cash at the end of every shift to insure all sales numbers balanced.
VOLUNTEER EXPERIENCE
Store volunteer, HEB Lake Colony Apr 2015
March of Dimes Walk at University of Houston Houston, TX
▪ Completed 5K walk in support of annual fundraiser.
▪ Assisted store volunteer group in raising over $3,000 for the March of Dime Charity.
SKILLS
Microsoft Office Suite
10-key touch
Multi-line phone system experience
SAP