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Janice M. Johnson
Plano, TX | Mobile: 214-883-8935 | jaemaria@hotmail.com
SUMMARY OF
QUALIFICATIONS
Apply 10+ years of recruiting experience; engage with hiring managers, provide recruitment strategies, manage candidate sourcing, and
interviews, evaluate and make candidate recommendations and extend candidate offers; engage with hiring managers and provide
recruitment coaching; manage recruitment selection and compliance and corporate career events; managed high volume requisitions;
partner with HR business partners and information system; provide excellent communication and follow-up; outstanding client focus and
support; work with a sense of urgency.
 Recruiting for IT , HR and Professional  Managed Service Provider (MSP)
 Recruitment Process Outsourcing (RPO)  Contingent Workforce Solutions (CWS)
 Applicant Tracking System (ATS) - various  Vendor Management System (VMS) - Fieldglass
 Process analysis, implementation and optimization  MS Office - Word, Excel, Outlook, PowerPoint
EDUCATION
Texas Woman’s University – Denton, TX
Master of Business Administration – May 2010
Dallas Baptist University – Dallas, TX
Bachelor of Science – Management – December 2006
PROFESSIONAL EXPERIENCE
Contract Assignment - Recruiter's Plus/ Client: NEC America Corporation - Irving, TX 07/2015 - Present
HR Contingent Labor Specialist - Manage all aspects of contingent workforce  Monitor vendor performance and conduct
vendor selection  Research and analyze vendor data  Identify process gaps and propose process optimization  Develop
contingent labor transaction tracking system  Advise and assist managers with job description and requirements  Manage
contingent labor requisitions  Engage directly with hiring managers to facilitate all contingent labor related transactions 
Present candidates to hiring managers  Consult with hiring managers on candidate feedback  Facilitate management and
vendor requisition conference meetings  Coordinate candidate submittals and interviews  Liaise with contingent labor vendors
and hiring managers  Provide input on bill and pay rates based on markup and market analysis  Execute vendor contracts
including contract negotiations  Collaborate with business partners, management and vendors.
Accomplishments: Developed contingent labor tracking systems and performance metrics  Created manual tracking
systems with components of a Vendor Management System (VMS)  Performed process analysis and optimized program
processes.
Contract Assignment - Randstad US / Client: Wells Fargo - Addison, TX 07/2014 - 07/2015
Human Resource Recruiter - Manage full-cycle recruitment for Human Resource/Learning and Development job requisitions
 Conduct manager intake meeting to achieve recruiting objectives  Coach manager on recruiting process, guidelines and
expectations  Advise manager of hiring compliance to mitigate risk  Consult with HR and compensation partners  Create job
requirements and initiate requisitions  Conduct candidate interviews  Debrief with manager and make employment
recommendations  Review, source and evaluate candidate resume qualifications  Obtain and review all manager's interview
notes/assessments for OFCCP compliance  Calculate offer comp-ratios  Influence and consult managers  Negotiated salary
offers  Extend candidate offers  Initiate candidate offer letter and background  Generate rejection letters and disposition
candidates.
Accomplishments: Managed exempt and non-exempt requisitions simultaneously  Consistently filled requisitions within
45 days  Established and maintained virtual partnerships and working relationships.
Janice M. Johnson Page 2 of 3
Adecco Group / Pontoon Solutions Inc – Client: Bank of America - Plano, TX 05/2011 – 12/2013
PROGRAM CONSULTANT II / VENDOR MANAGEMENT - Managed client end-to-end vendor management recruitment
program  Managed heavy job requisition workload  Defined, developed, and implemented recruiting strategies to provide a
qualified candidate pool to support client requirements  Initiated and conducted job requisition intake sessions with hiring
managers to develop effective sourcing strategies for various IT and non-IT job requisitions  Created, refined and executed
effective job requirements  Provided continuous coaching and support to hiring managers and cross-functional line of business
partners  Established client relationships  Maintained job requisition and vendor compliance activities  Tracked candidate
submittal, interviews, work order and contractor extensions via Fieldglass VMS technology  Evaluated candidate resumes based
on minimum requirements, financial responsibility and program compliance prior to releasing to hiring manager  Performed
weekly follow-up with hiring managers for updates on job requisitions and candidates  Extended candidate offers  Assisted
hiring managers with on-boarding new hires and work order extensions  Enforced program compliance guidelines with managers
and vendors related to candidate submittals, candidate selections/rejections, new hire background and rehire processes 
Worked with PMO back office to resolve audit issues  Advised managers of proper protocol on contractor performance issues 
Facilitated contractor terminations/resignations and off-boarding  Worked with multiple preferred contract vendors 
Collaborated with various vendors on market analysis  Effectively managed and responded to daily request/inquiries with a
sense of urgency in a high-volume and fast-paced environment  Researched and resolved various client and vendor issues 
Created improved business processes  Compiled and managed Standard Operating Procedures (SOP) document  Participated
on process improvement task force teams  Achieved time to fill and cycle time SLAs  Executed efficient weekly reporting and
requisitions.
Accomplishments: Managed Standard Operating Process (SOP) for program professional team  maintained exceptional
vendor and client relationships.
Kenexa Corporation / IBM – Client: UnitedHealth Group - Frisco, TX 03/2010 – 04/2011
IT RECRUITER II - Sourced and generated IT candidate leads for escalated and complex requisitions  Recruited exempt and non-
exempt; IT and non-IT requirements  Utilized creative sourcing methods to source candidates; various job boards, job board
sweeper (Avenger), social media, niche networks, user groups and referral sourcing methods  Networked through industry
contacts, association memberships, trade groups and employees  Assessed and qualified candidates based on requisition
requirements  Conducted detailed candidate phone interviews  Documented and marketed recommended candidates to
managers  Consulted and collaborated recruiting/sourcing strategies with managers  Developed and maintained working
relationship with managers  Performed internal and external job board searches  Updated and maintained applicant tracking
system  Demonstrated excellent written and oral communication  Managed multiple requisitions and productivity
simultaneously.
Accomplishments: Simultaneously managed hard-to-fill requisitions  Exceeded weekly service level agreement (SLA) 
Utilized creative sourcing efforts to find qualified candidates.
Contingent Consultant - Dallas, TX 11/2007 - 02/2010
TALENT ACQUISTION - Clients: Sabre / Safety-Kleen / PepsiCo
Responsible for managing position vacancies through Applicant Tracking System (ATS) to include creating external job descriptions
and posting vacancies  Posted job requirements to job boards  Sourced candidates on internal and external job boards 
Processed and monitored new hire background checks and drug screens  Conducted off-cycle new hire orientation  Generated
offer documents  Processed new hire paperwork and I9 form  Resolved new hire inquiries  Processed and audited vendor
invoices and employee expense reports  Scheduled candidate interviews and travel accommodations  Closed filled requisitions
and sent rejection letters  On-boarded all new hires and contractors throughout US and Canada  Conducted 30, 60 and 90 day
new hire retention follow-up  Identified and resolved new employee issues/concerns  Created various ad-hoc reports 
Performed recruiting audits  Tracked recruiting cost in HR system  Compiled candidate acknowledgement and decline letters
candidate acknowledgement and decline letters  Assisted with various HR project  Assisted Talent Acquisition team and
internal partners with administration of processes and procedures  Coordinated candidate interviews and travel arrangements 
Facilitated New Hire Orientation sessions  Handled pre-hire paperwork and processes.
Electronic Data Systems / HP - Account: Multiple States for Title XIX - Plano, TX 07/2006 - 11/2007
CORPORATE RECRUITER - Managed and provided full-cycle recruiting - including sourcing, interviewing, presenting and closing
qualified candidates  Recruited exempt and non-exempt; IT and non-IT requirements  Provided comprehensive recruitment
coaching and strategy  Managed with hiring leaders on recruitment processes and HR policies  Entered and maintained
Janice M. Johnson Page 3 of 3
applicant data in Applicant Tracking System  Developed and modified job descriptions and postings to optimize target candidate
pool and ensure consistent recruiting practices  Posted and managed internal and external job postings  Recruited clerical,
professional and IT requisitions  Conducted candidate assessments and behavioral interviews  Sourced and identified
candidates via multi-sourcing methods and third-party vendors  Attended and recruited at career fairs/recruiting events 
Demonstrated a sense of urgency in a fast-paced, high-volume environment  Provided hiring leaders and business partners with
interview feedback and candidate recommendations  Complied with OFCCP/DOL employment laws  Entered and managed
candidate data/activity in applicant tracking system  Delivered company brand and benefits to candidate  Advised candidate of
recruiting process and expectations  Worked with hiring managers to determine best fit candidates and offer recommendations.
 Met time to fill SLAs.
Contingent Consultant - Dallas, TX 3/2005 - 7/2006
RECRUITING - Clients: EDS / Ericsson Inc. / Hotels.com
Sourced and screened exempt and non-exempt candidates for IT and non-IT job requisitions  Utilized various job boards and
external resources to identify candidates  Coordinated onsite and phone interviews for managers  Provided recruiting support
 Managed and maintained the applicant tracking system  Conducted reference checks.
Odyssey Hospice Corporate Office - Dallas, TX 09/2003 - 03/2005
CONTRACT ADMINISTRATOR - Managed medical and physician contract/agreements to ensure compliance based on legal and
federal regulations. Set-up and verified vendor accounts and invoicing.
Electronic Data System/ HP - Plano, TX 12/1997 – 11/2002
HUMAN RESOURCE ANALYST - Recruiting Events – Analyzed recruiting and hiring metrics, trends and made
recommendations for recruiting and hiring activities  Managed and coordinated local and national recruiting activities, budgets
and vendors accounts  Conducted investigations and research of vendor contract and invoice discrepancies  Appointed and
participated as recruitment liaison for corporate diversity recruitment advisory committee  Developed, implemented and
trained processes  Managed inventory of all recruiting collateral, branded items and display booths  Updated recruiting
events on company careers/campus website  Created vendor scorecards to measure performance and effectiveness of recruiting
events  Interviewed candidates at career fairs and conferences  Sourced and qualified candidates  Attended professional and
campus recruiting events  Served as diversity task force advisor for local recruiting region  Created ad-hoc query reports 
Managed various recruiting projects.
HUMAN RESOURCE ANALYST - Employee Referral Recruiting - Administered Employee Referral Program  Conducted
employee and executive referral candidate interviews  Marketed referrals to open requisitions  Tracked employee referrals.
BUSINESS ANALYST - Compaq Services Account - Renewed Multi-Vendor Customer Service Agreements for end-user clients
 Provided tailored transactional quotes and invoicing support  Resolved customer contract and administrative issues 
Managed sensitive accounts and revenues for commercial and government businesses  Analyzed and modified vendor contracts
 Liaison for external customer and internal sales support group.
ADDITIONAL EXPERIENCE & TECHNOLOGIES
 MS Office - Outlook, Excel, Word, Access & PowerPoint
 SharePoint
 Social Media - LinkedIn, Facebook
 VMS - Fieldglass
 ATS - Resumix, Taleo, RecruitMax, PeopleSoft
 Various Job Boards and Avenger

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JMJohnson Resume 1.2016

  • 1. Janice M. Johnson Plano, TX | Mobile: 214-883-8935 | jaemaria@hotmail.com SUMMARY OF QUALIFICATIONS Apply 10+ years of recruiting experience; engage with hiring managers, provide recruitment strategies, manage candidate sourcing, and interviews, evaluate and make candidate recommendations and extend candidate offers; engage with hiring managers and provide recruitment coaching; manage recruitment selection and compliance and corporate career events; managed high volume requisitions; partner with HR business partners and information system; provide excellent communication and follow-up; outstanding client focus and support; work with a sense of urgency.  Recruiting for IT , HR and Professional  Managed Service Provider (MSP)  Recruitment Process Outsourcing (RPO)  Contingent Workforce Solutions (CWS)  Applicant Tracking System (ATS) - various  Vendor Management System (VMS) - Fieldglass  Process analysis, implementation and optimization  MS Office - Word, Excel, Outlook, PowerPoint EDUCATION Texas Woman’s University – Denton, TX Master of Business Administration – May 2010 Dallas Baptist University – Dallas, TX Bachelor of Science – Management – December 2006 PROFESSIONAL EXPERIENCE Contract Assignment - Recruiter's Plus/ Client: NEC America Corporation - Irving, TX 07/2015 - Present HR Contingent Labor Specialist - Manage all aspects of contingent workforce  Monitor vendor performance and conduct vendor selection  Research and analyze vendor data  Identify process gaps and propose process optimization  Develop contingent labor transaction tracking system  Advise and assist managers with job description and requirements  Manage contingent labor requisitions  Engage directly with hiring managers to facilitate all contingent labor related transactions  Present candidates to hiring managers  Consult with hiring managers on candidate feedback  Facilitate management and vendor requisition conference meetings  Coordinate candidate submittals and interviews  Liaise with contingent labor vendors and hiring managers  Provide input on bill and pay rates based on markup and market analysis  Execute vendor contracts including contract negotiations  Collaborate with business partners, management and vendors. Accomplishments: Developed contingent labor tracking systems and performance metrics  Created manual tracking systems with components of a Vendor Management System (VMS)  Performed process analysis and optimized program processes. Contract Assignment - Randstad US / Client: Wells Fargo - Addison, TX 07/2014 - 07/2015 Human Resource Recruiter - Manage full-cycle recruitment for Human Resource/Learning and Development job requisitions  Conduct manager intake meeting to achieve recruiting objectives  Coach manager on recruiting process, guidelines and expectations  Advise manager of hiring compliance to mitigate risk  Consult with HR and compensation partners  Create job requirements and initiate requisitions  Conduct candidate interviews  Debrief with manager and make employment recommendations  Review, source and evaluate candidate resume qualifications  Obtain and review all manager's interview notes/assessments for OFCCP compliance  Calculate offer comp-ratios  Influence and consult managers  Negotiated salary offers  Extend candidate offers  Initiate candidate offer letter and background  Generate rejection letters and disposition candidates. Accomplishments: Managed exempt and non-exempt requisitions simultaneously  Consistently filled requisitions within 45 days  Established and maintained virtual partnerships and working relationships.
  • 2. Janice M. Johnson Page 2 of 3 Adecco Group / Pontoon Solutions Inc – Client: Bank of America - Plano, TX 05/2011 – 12/2013 PROGRAM CONSULTANT II / VENDOR MANAGEMENT - Managed client end-to-end vendor management recruitment program  Managed heavy job requisition workload  Defined, developed, and implemented recruiting strategies to provide a qualified candidate pool to support client requirements  Initiated and conducted job requisition intake sessions with hiring managers to develop effective sourcing strategies for various IT and non-IT job requisitions  Created, refined and executed effective job requirements  Provided continuous coaching and support to hiring managers and cross-functional line of business partners  Established client relationships  Maintained job requisition and vendor compliance activities  Tracked candidate submittal, interviews, work order and contractor extensions via Fieldglass VMS technology  Evaluated candidate resumes based on minimum requirements, financial responsibility and program compliance prior to releasing to hiring manager  Performed weekly follow-up with hiring managers for updates on job requisitions and candidates  Extended candidate offers  Assisted hiring managers with on-boarding new hires and work order extensions  Enforced program compliance guidelines with managers and vendors related to candidate submittals, candidate selections/rejections, new hire background and rehire processes  Worked with PMO back office to resolve audit issues  Advised managers of proper protocol on contractor performance issues  Facilitated contractor terminations/resignations and off-boarding  Worked with multiple preferred contract vendors  Collaborated with various vendors on market analysis  Effectively managed and responded to daily request/inquiries with a sense of urgency in a high-volume and fast-paced environment  Researched and resolved various client and vendor issues  Created improved business processes  Compiled and managed Standard Operating Procedures (SOP) document  Participated on process improvement task force teams  Achieved time to fill and cycle time SLAs  Executed efficient weekly reporting and requisitions. Accomplishments: Managed Standard Operating Process (SOP) for program professional team  maintained exceptional vendor and client relationships. Kenexa Corporation / IBM – Client: UnitedHealth Group - Frisco, TX 03/2010 – 04/2011 IT RECRUITER II - Sourced and generated IT candidate leads for escalated and complex requisitions  Recruited exempt and non- exempt; IT and non-IT requirements  Utilized creative sourcing methods to source candidates; various job boards, job board sweeper (Avenger), social media, niche networks, user groups and referral sourcing methods  Networked through industry contacts, association memberships, trade groups and employees  Assessed and qualified candidates based on requisition requirements  Conducted detailed candidate phone interviews  Documented and marketed recommended candidates to managers  Consulted and collaborated recruiting/sourcing strategies with managers  Developed and maintained working relationship with managers  Performed internal and external job board searches  Updated and maintained applicant tracking system  Demonstrated excellent written and oral communication  Managed multiple requisitions and productivity simultaneously. Accomplishments: Simultaneously managed hard-to-fill requisitions  Exceeded weekly service level agreement (SLA)  Utilized creative sourcing efforts to find qualified candidates. Contingent Consultant - Dallas, TX 11/2007 - 02/2010 TALENT ACQUISTION - Clients: Sabre / Safety-Kleen / PepsiCo Responsible for managing position vacancies through Applicant Tracking System (ATS) to include creating external job descriptions and posting vacancies  Posted job requirements to job boards  Sourced candidates on internal and external job boards  Processed and monitored new hire background checks and drug screens  Conducted off-cycle new hire orientation  Generated offer documents  Processed new hire paperwork and I9 form  Resolved new hire inquiries  Processed and audited vendor invoices and employee expense reports  Scheduled candidate interviews and travel accommodations  Closed filled requisitions and sent rejection letters  On-boarded all new hires and contractors throughout US and Canada  Conducted 30, 60 and 90 day new hire retention follow-up  Identified and resolved new employee issues/concerns  Created various ad-hoc reports  Performed recruiting audits  Tracked recruiting cost in HR system  Compiled candidate acknowledgement and decline letters candidate acknowledgement and decline letters  Assisted with various HR project  Assisted Talent Acquisition team and internal partners with administration of processes and procedures  Coordinated candidate interviews and travel arrangements  Facilitated New Hire Orientation sessions  Handled pre-hire paperwork and processes. Electronic Data Systems / HP - Account: Multiple States for Title XIX - Plano, TX 07/2006 - 11/2007 CORPORATE RECRUITER - Managed and provided full-cycle recruiting - including sourcing, interviewing, presenting and closing qualified candidates  Recruited exempt and non-exempt; IT and non-IT requirements  Provided comprehensive recruitment coaching and strategy  Managed with hiring leaders on recruitment processes and HR policies  Entered and maintained
  • 3. Janice M. Johnson Page 3 of 3 applicant data in Applicant Tracking System  Developed and modified job descriptions and postings to optimize target candidate pool and ensure consistent recruiting practices  Posted and managed internal and external job postings  Recruited clerical, professional and IT requisitions  Conducted candidate assessments and behavioral interviews  Sourced and identified candidates via multi-sourcing methods and third-party vendors  Attended and recruited at career fairs/recruiting events  Demonstrated a sense of urgency in a fast-paced, high-volume environment  Provided hiring leaders and business partners with interview feedback and candidate recommendations  Complied with OFCCP/DOL employment laws  Entered and managed candidate data/activity in applicant tracking system  Delivered company brand and benefits to candidate  Advised candidate of recruiting process and expectations  Worked with hiring managers to determine best fit candidates and offer recommendations.  Met time to fill SLAs. Contingent Consultant - Dallas, TX 3/2005 - 7/2006 RECRUITING - Clients: EDS / Ericsson Inc. / Hotels.com Sourced and screened exempt and non-exempt candidates for IT and non-IT job requisitions  Utilized various job boards and external resources to identify candidates  Coordinated onsite and phone interviews for managers  Provided recruiting support  Managed and maintained the applicant tracking system  Conducted reference checks. Odyssey Hospice Corporate Office - Dallas, TX 09/2003 - 03/2005 CONTRACT ADMINISTRATOR - Managed medical and physician contract/agreements to ensure compliance based on legal and federal regulations. Set-up and verified vendor accounts and invoicing. Electronic Data System/ HP - Plano, TX 12/1997 – 11/2002 HUMAN RESOURCE ANALYST - Recruiting Events – Analyzed recruiting and hiring metrics, trends and made recommendations for recruiting and hiring activities  Managed and coordinated local and national recruiting activities, budgets and vendors accounts  Conducted investigations and research of vendor contract and invoice discrepancies  Appointed and participated as recruitment liaison for corporate diversity recruitment advisory committee  Developed, implemented and trained processes  Managed inventory of all recruiting collateral, branded items and display booths  Updated recruiting events on company careers/campus website  Created vendor scorecards to measure performance and effectiveness of recruiting events  Interviewed candidates at career fairs and conferences  Sourced and qualified candidates  Attended professional and campus recruiting events  Served as diversity task force advisor for local recruiting region  Created ad-hoc query reports  Managed various recruiting projects. HUMAN RESOURCE ANALYST - Employee Referral Recruiting - Administered Employee Referral Program  Conducted employee and executive referral candidate interviews  Marketed referrals to open requisitions  Tracked employee referrals. BUSINESS ANALYST - Compaq Services Account - Renewed Multi-Vendor Customer Service Agreements for end-user clients  Provided tailored transactional quotes and invoicing support  Resolved customer contract and administrative issues  Managed sensitive accounts and revenues for commercial and government businesses  Analyzed and modified vendor contracts  Liaison for external customer and internal sales support group. ADDITIONAL EXPERIENCE & TECHNOLOGIES  MS Office - Outlook, Excel, Word, Access & PowerPoint  SharePoint  Social Media - LinkedIn, Facebook  VMS - Fieldglass  ATS - Resumix, Taleo, RecruitMax, PeopleSoft  Various Job Boards and Avenger