The document discusses ethics and social responsibility. It defines ethics as moral principles that govern behaviors. There are three domains of human action - law, ethics, and free choice - with differing levels of control. Ethical dilemmas arise when choices have negative consequences, making right from wrong unclear. When making ethical decisions, managers consider the needs of individuals versus groups. Four approaches to ethical decision making are described: utilitarian, individualism, moral rights, and justice. Factors like the manager's moral development and the organization also affect ethical choices.