2. LEARNING
OBJECTIVES
Conflict &
Interpersonal
Communication
1. Define interpersonal conflict.
2. Compare and contrast the five styles of interpersonal conflict
management.
3. Explain how perception and culture influence interpersonal
conflict.
4. List strategies for effectively managing conflict.
6.2
4. LEARNING
OBJECTIVES
Self-Disclosure &
Interpersonal
Communication
1. Define self-disclosure.
2. Explain the connection between social penetration theory, social
comparison theory, and self-disclosure.
3. Discuss the process of self-disclosure, including how we make
decisions about what, where, when, and how to disclose.
4. Explain how self-disclosure affects relationships.
6.4