1. JANET GUY
Address: 106 Moorhouse Drive,Thurcroft, Rotherham, S66 9FL
Email: jan.guy2@btinternet.com | Tel No. 07825229057
WHY ME?
Having gained over a decade of experience as a Civil Servant, Receptionist,
Customer Service Adviser and Administrator I have built good IT skills, excellent
interpersonal and communication skills, good time management and multi-tasking
skills. All of which I believe I can bring to you as my future employer.
During this time I have completed several vocational courses in my own time (as well
as additional NVQ’s) to add value to my employers. These include IT, First Aid,
Computer Skills and People & Communication Skills. I thrive to learn and improve
and I am more than willing to learn any additional skills you feel I may need to
become a better employee for you.
I am an effective team member with the ability to offer peer support if you ever
needed it. I work enthusiastically, professionally and hopefully you will see I take
pride in my appearance.
I am highly self-motivated, work well independently and as a team member and have
demonstrated this in all my previous roles. I have held positions where diplomacy
and confidentiality have been an essential part of my responsibilities.
I gain great satisfaction from completing a job well and making a difference.
All of the above can be confirmed by contacting my referees at end of CV.

2. JANET GUY
Address: 106 Moorhouse Drive,Thurcroft, Rotherham, S66 9FL
Email: jan.guy2@btinternet.com | Tel No. 07825229057
EMPLOYMENT HISTORY
Employment Key Responsibilities & Achievements
November 2015 – Present
Activities Co-ordinator for Elderly Residential
Care home
 Tailoring programmes of activities for groups
and individuals ensuring that our residents
feel valued, happy and engaged.
 Communicating with senior staff and diary
management.
 Organising with external companies.
April 2002 – June 2015:
Civil Servant at Department for Work and Pensions:
April 2002 – June 2004:
Administration Assistant – Pension Service
June 2004 – December 2006:
Administration Officer - Pensions Service,
January 2007 – February 2013:
Administration Officer - Jobcentreplus.
February 2013 – June 2015:
Assistant Work Coach - Jobcentreplus
 Diary Management
 Customer Information Security
 Personal Health & Safety
 Keeping safe
 Mental Health Awareness
 Working securely
 Working with Young People
 Working with Vulnerable People
 Supporting customers with a vulnerability
 Assistant Advisor Skills
 Job Search advice in digital age
 Challenge and objection handling
April 1998 to March 2001:
Home Care Teamfor Rotherham Metropolitan
Borough Council
April 1998 – May 2000:
Home Carer
May 2000 – March 2001:
Senior Home Carer for Rehabilitation Team
 Ensured myself and colleagues attended
customers on time, gave appropriate care by
following care plans, highlighted further
needs and reported back to management
when necessary. Undertook ongoing training
 Managed a team of 6 carers, including
logistics for vehicle transportation and client
services.
June 1982 – March 1998:
Self Employed (various)
 June 1982 – March 1985: Greengrocery
shop: customer service, stock maintenance,
accounts.
 April 1985 – April 1992: Party Plan
 May 1992 – April 1998: Dressmaking and
alterations Service
September 1979 – June 1982:
Sewing Machinist
 Maintaining production volume and quality by
attention to detail and teamwork.
July 1974 – September 1979:
Sales Assistant for Marks and Spencer
 Stock ordering and replenishment, customer
service, maintaining displays, till work, using
initiative to make sure customers and
colleagues received best service possible.

3. JANET GUY
Address: 106 Moorhouse Drive,Thurcroft, Rotherham, S66 9FL
Email: jan.guy2@btinternet.com | Tel No. 07825229057
KEY SKILLS
Work based skills Personal skills
 Strong communication skills  Friendly and approachable
 Working well as a team  Organised and hard working
 Showing initiative and solving
problems
 Good timekeeper
 Take pride in my work
 Good at meeting deadlines
 Good IT skills
QUALIFICATIONS AND CERTIFICATES
2000 Stage 1 RSA CLAIT
2000 2 x Level 2 Credits Caring & Working with Children
2001 Computer Skills
2002 Stage 2 RSA Integrated Business
Technology
2004 Level 2 NVQ Administration
2005 Level 2 NVQ Customer Service
2001-current St Johns Ambulance First Aid
GCE O Level A-C English Language, English
Literature, Mathematics, Biology,
French, Geography.
CSE Grade 1-3 English, Mathematics, Geography,
French, Biology, Chemistry,
Physics, Typewriting, Office
Practice.
2014 Foundation Course Cruse Bereavement Counselling
EDUCATION
 Dinnington College
 South Grove Comprehensive

4. JANET GUY
Address: 106 Moorhouse Drive,Thurcroft, Rotherham, S66 9FL
Email: jan.guy2@btinternet.com | Tel No. 07825229057
References
Mrs Janice Tartellin (Jobcentreplus Work coach)
108 Woodhall Drive
Waltham
Grimsby
DN37 0UT
07821746118
tarty.jmt@ntlworld.com
Ms Pauline Carter Manager of Rotherwood Care Home
Rotherwood Residential Care Home
Doncaster Road
Rotherham
S65 2DA
01709 820025
Pauline-carter@hotmail.co.uk rotherwood@devonshirecare.co.uk
Mr Peter Conner (Cruse Client Services Co-ordinator)
Cruse Bereavement Care
Business Centre, Jackson Place
Humberston
DN36 4AS
07785908295
peterconner.cruse@gmail.com