The document is a cover letter and resume submitted by Clinton Everts for a position in the company. The letter indicates that Everts is teachable, hardworking, self-sufficient, strives to be the best, and is able to manage his time efficiently. His resume outlines his educational and employment history, including over 15 years of experience in customer service and management roles at Standard Bank, with responsibilities such as managing service centers, assisting clients, and supervising staff. He is seeking a new position and believes his qualifications make him well-suited for the opportunity.