Alecia Fotu is seeking a full-time career opportunity with a fast-paced company where she can develop new skills and become a valued asset. She has over 5 years of experience as a project manager, customer service manager, and crew trainer. She is proficient in Microsoft Office, has strong customer service and public speaking abilities, and works well under pressure.
Experienced Project Manager and Customer Service Professional Seeking New Opportunities
1. 4854 W Dragonfly Lane Riverton, UT 84096 801-888-1625 aleciasides@hotmail.com
Alecia Fotu
Objective
I am looking for a full-time position with a company that I can create a career with. A fast paced
energetic atmosphere, that will challenge me and help me develop new skills, while my abilities and
positive attitude will benefit and become a valued asset for the company.
Experience
Oct 2013-Present Yiptel Sandy, UT
Project Manager Team Lead/Customer Service Manager
Prepare,plan and execute the installation of VOIP hosted,purchased and cloud businessphone
systems
Public speaking and Training of businessesand employeeson phone products and services
Maintain Strong,Productive Relationships with ALL Service Providersand Customers.
First string Technicalsupport and trouble shooting.
Managing and maintaining scheduling and orchestration of the whole implementation,porting
and turn up of the new phone systems.
Sept 2011-Oct 2013 Village Inn West Jordan, UT
Crew Trainer/Server
Lead and train new crewmembers
Serve,host,cook,expedite,lead the frontof house
Up sellfeature items,handle and fix guestcomplaints
Education
2000-2003
Diploma
EMS certification
Graduated high school6 months early
2010 Salt Lake Community College SLC, UT
General Studies
References
Jordan High Sandy, UT
2. 801-888-1625 aleciasides@hotmail.com
Alecia Fotu
References are available on request.
Skills: Proficient in Microsoft Word, Excel, and Outlook. I work well in high stress environment. I
am versed in customer service and public speaking. I am a self starter, with impeccable multi
tasking skills. I am also versed in accounts receivable/payable, tax assessment, office management,
scheduling, time cards and payroll, crew trainer and leader, type up to 60 wpm. Familiar with
computers and basic technical skills.
Strengths: Positive attitude, team oriented, self motivated, multi-tasking, quick learner,
independent thinker, leader, motivator, problem solver, system creator,teachable and ambitious.
Personal: I am a high energy, motivated person who thrives on challenges and accomplishments. I
like to read,play any and all sports, and love living in Utah because I love the mountains! My
children is my greatest joy, and my world revolves around doing anything to make their childhoods
full. I have a great sense of humor and appreciate the small ridiculously funny aspects to being
human! I am looking forward to this new phase of my life complete with challenges, victories and
new experiences. I am looking to relocate from Utah to San Diego because I believe I will have
more room to grow and for opportunities in California. I do have a sister that lives in San Diego and
would love to be closer to her.