1. Scott Amlong 7805 Hanger Cut-off Rd, Fort Worth, TX 76135
unjins@gmail.com • LinkedIn: www.linkedin.com/pub/scott-amlong/55/810/33b • Cell: (702) 234-9582
Slot Route Gaming Professional
Summary
Over 15 years of progressive, comprehensive experience as an innovative gaming professional.
Demonstrated ability to effectively plan, coordinate and meet deadlines of multiple projects. Noted for
positive rapport with co-workers and clients. Detail oriented, with a proven ability to successfully
contribute to company objectives.
Experience
Trugreen, Richland Hills, Texas 2015 to 2015
Lawn Care Specialist
Applying fertilizers and pesticides to lawns according to schedule, safety procedure, and label
instructions. Completed production reports, new sales forms, and daily vehicle trip forms.
Inputted and printed invoices from handheld computer.
• Drove company vehicle to customer locations
Preformed daily DOT inspection of truck and equipment before driving out on the road and upon return.
Responded on a timely basis to customer request for telephone and in person service calls.
Assisted in sales to current customers through contact on route.
Golden Route Operations, Las Vegas, Nevada 2011 to 2014
Route Collector
Drove company vehicle on a city wide route providing Customer Service to Golden Route Operation
locations. Collection of monies from Gaming devices within casino, and gaming locations while observing
all State gaming laws and regulations. Completion of appropriate paperwork with location owners and
managers.
• Demonstrated effective and consistent technical support
• Detail-minded with a good eye for balance and organization
• Made minor field repairs to slot gaming equipment to maintain operations.
Golden Route Operations, Las Vegas, Nevada 2010 to 2011
Route Collections Supervisor
Managed daily operation of collections for a high volume gaming Slot Company, including scheduling
personnel, reconciling cash receipts, verifying payments, and replenishing safe monies in accordance to
Nevada gaming laws.
• Established goals and objectives, developed policies and procedures, recruited and trained staff, and
initiated and enhanced systems
• Evaluated personnel, conducted training programs and established wage incentives
• Aided in the organization of internal casino drop procedures
Drove company vehicle on established route
• Evaluated subordinate job performance and conformance to regulations, and recommended
appropriate personnel action
• Inspected equipment for defects and notified maintenance personnel and outside service contractors
for repairs
• Compiled reports and information required by management and governmental agencies
• Listened to and resolved customers' complaints regarding product and services
• Kept records of machine maintenance and repair

2. Golden Route Operations, Las Vegas, Nevada 2009 to 2010
Security Officer
Provided protection on scheduled routes, and supervised the protection and transportation of currencies
and negotiable instruments, and facilities.
• Maintained detailed records of security incidents
Produced written reports on all shift activities with oral reports and emergency notifications delivered as
directed by established security procedures.
• Performed surveillance duties for corporate offices and remote viewing of company properties.
• Escorted and drove motor vehicle to transport individuals to specified locations and to provide
personal protection
Golden Gaming Inc., Las Vegas, Nevada 2005 to 2009
Security Officer
Provided protection on scheduled routes, and supervised the protection and transportation of currencies
and negotiable instruments, and facilities.
•
Escorted and drove motor vehicle to transport individuals to specified locations and to provide personal
protection.
Maintained detailed records of security incidents
Produced written reports on all shift activities with oral reports and emergency notifications delivered as
directed by established security procedures.
• Monitored and cleared all persons entering and departing secured area on the night shift.
• Performed surveillance duties for corporate offices and remote viewing of company properties.
Station Casinos DBA Goldrush , Henderson, Nevada 2004 to 2005
Interim Drop Supervisor
Managed daily operation of the Drop team for 5 casino properties.
Introduced and implemented procedures for the drop supervisor.
• Due to company merger we were required to migrate from one accounting system to their current
system. Was in charge of all of the final drops and closing of both Magic star, and Goldrush
casinos.While keeping in compliance with gaming audits and regulations.
• Was responsible for training new staff as supplied by Stations casinos.
• Implemented new drop procedures for 5 properties ( Goldrush, Magic star, Wild Wild West,
Wildfire,and Barley's)
Sidelines DBA Gold Rush Casino, Henderson, Nevada 2002 to 2004
Drop supervisor
Supervised and Facilitated weekly gaming revenue drops at 3 casino properties
• Supervised drop team of 4 members in the daily drops.
Handled all aspects of the drop accounting from currency, to coin and ticket in systems.
• Analyzed and improved departmental operations.
Interviewed and evaluated personnel.
• Motivated and enhanced employee morale.
Proficient in handling simultaneous projects and meeting deadlines effectively.
Easy Living Reality, Las Vegas, Nevada 2001 to 2002
Listing Agent

3. Met with prospective sellers, advised on pricing and staging, developed advertising strategy, hosted open
houses and tours, and managed all transaction procedures. Introduced prospective buyers to the
community and its neighborhoods, showed potential homes, counseled on bids and responses to
counters.
• Grew and nurtured network of colleagues, former clients, and business associates.
• Prepared and negotiated purchase and sale agreements.
Marketed appraisal services to prospective clients. Worked effectively with clients, including ability to
identify needs, tactfully answer questions, secure financing and resolve problems.
Fletcher Employment, Las Vegas, Nevada 2000 to 2001
Job Developer
Employment agent in charge of developing job leads and placement of clients with developmental
disabilities in the work force.
• Matched employees with open positions to best benefit employer and employee.
• Performed background investigations, and set up and maintained confidential employment files.
• Performed reference and background checks on applicants.
Acted as liaison and mediator for candidate and employer through all phases of placement.
Goodwill Industries, Las Vegas, Nevada 2000 to 2000
Employment Specialist
Provided individual counseling and on the job training to adolescents, and adults with varied issues, and
developmental disabilities. Established quotas and managed performance of clients in a retail
environment provided assistance with supported employment for adult clients.
• Skilled in handling the public with professionalism and sensitivity.
Provided exceptional customer service and support.
• Prepared daily shift reports and counseling unit planning.
Advised State social workers on our client’s progress.
• Made presentations to social service agencies and introduced programs including a tour of our
company's facilities for The Clark County School district Superintendent Juan Garcia and staff to start
an afterschool work program for Special education students with great success.
Nevada Palace Casino, Las Vegas, Nevada 1999 to 2000
Cage Cashier
Maintained proper cash limits, cashed checks, accepted deposits, payroll checks, money orders,
traveler's checks, cash advances, and funds transfers. IN charge of gaming drawer and onsite funds.
Verified, and paid out winnings. Prepared reports for submission to Accounting for Paycheck cashing and
promotions.
• Presented a cheerful and helpful manner with customers and colleagues.
• Involved with all aspects of customer service, including solving problems, answering questions, and
working with customers to ensure fantastic service.
Ellis Island Casino, Las Vegas, Nevada 1998 to 1999
Cage Cashier
Maintained proper cash limits, cashed checks, accepted deposits, payroll checks, money orders,
traveler's checks, cash advances, and funds transfers. IN charge of gaming drawer and onsite funds.
Verified, and paid out winnings. Prepared reports for submission to Accounting for Paycheck cashing and
promotions.
• Worked the main banker in charge of balancing 5 cashier windows.
Created all banking deposits for the cage. IN charge of markers and all chip banks.
• Promoted customer satisfaction through clear, concise communication.

4. Proven ability to handle large volume of customers in a professional and courteous manner.Interacted
efficiently with customers, providing information and resolving critical problems.
Jackpot Enterprises, Las Vegas, Nevada 1994 to 1998
Vault Cashier / Collector
Worked for 2 Years in a high volume Gaming Company as a vault clerk. Maintained proper cash and coin
limits, deposits, cash advances, and funds transfers, maintained ethical accounting practices. Worked in
all aspects of a hard count and soft count room.
Worked for 2 years as a collector, followed and observed all state gaming laws in support of the collection
of our route partners gaming drops.
• As a vault clerk I was responsible for maintaining and accounting for the company's capital. Created
banks for Techs and drop team members, including coin banks, and cash transfers. Counted all drop
funds brought back to the vault and created reports for the accounting department. Worked with
Mosler, and jet-sort counters, as well as k-scales and coin wrappers in hard count
• As a Collector I was in charge of counting and transporting gaming revenue in the field, from
accounts that included Bars, and taverns to grocery stores, and small casino’s. I spent the first year
as a team member in a 2-3 man count team and was put on a local route.
• During my 2nd year I was given my own out of town route and was in charge of maintaining a good
working relationship with our route partners. I would travel state wide and spend 4 days a week on the
road working in the collection duties as need by the company.
Performed technical and preventive maintenance evaluations on operational equipment.
Thirstbuster's Casino, Henderson, Nevada 1989 to 1994
Booth Cashier / Bartender / Doorman
In charge of gaming drawer and onsite funds. Verified, and paid out winnings. Prepared collection report
for submission to supervisor. Paycheck cashing and promotions
• Maintained a zero balanced total. Sorted, counts, and wraps currency and coins.
Verified, computed, and paid out winnings.
• Resolved customer's complaints.
Skills Summary
• Nevada gaming license, Baton Training. Facilities Protection, Weapon Retention and Usage,CCW
certified, pepper spray certified, Bomb threat certified.
• Effective Coaching, and problem solving, Deadline Dependent Task Completion, Building and
Leading Teams, Rapport Building
• Liability and Cash Management
• Client Relationship Management
• Reporting / Documentation
• Debt Collection/Payment Arrangements
• Data Entry/Receipts/Invoices/Purchases
• Customer Retention
• Individualized and Small Group Instruction
• New Hire Mentoring
• Transportation Routing & Scheduling
• Supervision