1. Jacqueline M. Hill
2310 Bentonia Ct District Hts., Maryland 20747| hilljackie65@yahoo.com| 240-706-6217
Driven and energetic beauty client service professional, with a background in retail sales and customer service,
successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales
goals.
Leadership Mentor and coaching Organized Success Driven Persuasive
Active Listener Ability to Multitask Instructing Enthusiastic Time Management
PROFESSIONAL WORK EXPERIENCE
JACKIE HILL HAIR SALON, Bowie, Maryland JANUARY 2012- PRESENT
Senior Cosmetologist/ Salon Owner
• Advise clients on cutting, styling, coloring, washing, and perming hair
• Develop marketing plans to increase sales, and promote business
• Manage conflict and recommend solutions/ motivate and train new stylist
• Build relationships with clients to increase likelihood of repeat business
• Ability to manage multiple projects and prioritize work
HAIR CUTTERY, Bowie, Maryland JANUARY2009-JANUARY 2012
Assistant Manager
• Advised staff and clients of all products available for retail purchases to keep customers hair in good condition.
• Recommend the best services/solutions for the client/business
• Clean and sterilize scissors, combs, clippers, and other instruments at the end of the day.
• Provide clients with quotes prior to beginning their treatment.
• Demonstrate to the staff a clear and open lines of communication
• Check transactions for accuracy; maintain records and provide information as requested
• Ensure salon cleanliness and maintenance is in kept up with company’s general policies and services.
ARCOLA NURSING HOME, Silver Spring, Maryland APRIL2007-JANUARY 2009
Food Service Supervisor
• Adhered to state laws regarding food service
• Conduct monthly inventory and provided to Inventory Manager
• Manage patients with different nutrition needs
• Maintain an orderly kitchen ensuring each patient/guest receives their desired meals
• Plan menu for clients with special diet needs and manage kitchen staff
• Maintain high personal standards of health and hygiene when preparing food
• Carefully followed safety and sanitation policies handling food and beverages
REGIS HAIR SALON
Senior Cosmetologist MARCH 2004- APRIL 2007

2. L&J HAIR SALON JULY 1999 – MARCH 2004
Salon Owner/Senior Cosmetologist
EDUCATION AND CERTFICATIONS
1983 Bedford High School Bedford, Ohio
1989 Charmaine Beauty Academy Cleveland, Ohio
License/Certifications: Cosmetology Manager License (Ohio) 2017