Resume_Todd_Patchin_2016 general manager operations
1. JAMES T. PATCHIN
Focused, Dedicated, and Highly Motivated
Dear Hiring Official,
I’m contacting you in regarding the open position. My past experience makes me an excellent candidate for this
position. As you can see from my resume I have several years of management experience and have been
consistently rewarded for my hard work and service with promotions.
As a military veteran with years of real-world experience, in various fields that including Purchasing, procurement,
inventory control, supply chain, and construction. I bring an accomplished level of self-confidence to tackle any
challenge. I earned a Bachelor’s in Business Administration from Washington State University with 2008, and am I
highly proficient with Microsoft Excel, Word, and Internet.
My resume contains additional information on my experiences and skills. I would appreciate the opportunity to
discuss possible employment opportunities with you in person. Thank you very much for considering my request
and I look forward to talking with you.
Sincerely,
Todd Patchin
62142nd ST.East #337
Williston,ND 58801
Mobile:(701)609-0455
toddpatchin@gmail.com
2. JAMES T. PATCHIN
Optimizing Customer Experience - Elevating Revenues
Area Manager / Operations Manager
Proactive, performance-driven profession with 25+ years of work experience concentrated in Purchasing, Procurement, Inventory
Control, Supply Chain / Logistics, with exposure with Degreed Accounting / Risk Management, with several years’ tenure in management,
including a mid-level position. Keen understanding of business prioritizes, genuine team player committed to managing operations and
projects while contributing to revenue-producing activities. Cross-functional communicator with senior staff, vendors, and customers.
Versatile, innovative, and loyal management professional able to see the “big picture” while staying on top of the all details.
QA/QC
Negotiations
Leadership / Motivation
Relationship Management
Client Relationships
Customer Service
Project Management
Operations Management
Logistics
Presentation
Process Improvement
Training / development
Professional Experience
Pristine Environments, San Diego, CA 2014—2016
Pristine Environments provides a comprehensive suite of facility maintenance (FM) and Management services
Area Manager
Directed multiple aspects of facilities maintenance and Janitorial services at Baker Hughes facilities in North Dakota, including sales and
profits, controlling expenses, developing talented associates, and maintaining visual standards. Scope of duties included: Payroll,
performance evaluations, scheduling, establishing & maintaining work standards, conducting site evaluations, HSC audit, mechanical
repairs and maintenance, inventory control, unloading trucks, delivering freight, and cleaning, as well as compliance with all company
policies and procedures.
Conceived and successfully competed against other vendors for facilities maintenance work including, HVAC, light electrical,
plumbing, Pneumatic, grounds keeping, maintenance.
Increased customer satisfaction rating with the implement of account management/retention strategies.
Spearheaded audit cycle process that streamlined our monthly, semi-annual and annual reporting for scheduled services and
maintenance by expanding the use of an underutilized prepaid service.
GCA Service Group, Cleveland, OH 2012—2014
GCA Service Group provides a comprehensive suite of facility maintenance (FM) and Management services
Area Manager
Directed multiple aspects of facilities Janitorial services at Baker Hughes facilities in North Dakota, including controlling
inventory, developing talented associates, and maintaining visual standards. Scope of duties included: Scheduling,
establishing & maintaining work standards, conducting site evaluations, HSC audit, cleaning, as well as compliance with all
companypolicies and procedures.
Conceived and successfully awarded expanded scope of services that included unloading and delivering freight.
Conceived and successfully awarded expanded scope of services that included light facilities maintenance, vehicle bays maintenance
and other areas not awarded under prior contract for services.
621 42nd ST. East #337
Williston, ND 58801
Mobile: (701) 609-0455
toddpatchin@gmail.com
3. JAMES T. PATCHIN Page Two
Sahmyook Language School, Seoul, South Korea 2009—2011
The SDA Language School is an English language school with 35 branches across South Korea about 25,000
Students enroll each term and about 180 native English speakers are employed by the school.
International ESL Instructor
I taught elementary, secondary, and professional students English with American text books, story books, and other resources
materials. Managed class records, held office hours, assisted with placement testing, attended meetings, and participated in faculty
projects.
U.S. Corps of Engineers US Army Corps of Engineers, Walla Walla, WA 2003—2007
The United States Army Corps of Engineers (USACE), is one of the world's largest public engineering, design,
And Construction management agency
Contract Specialist
Procurement of products and or services for The Walla Walla Districts Snake and Columbia River hydropower projects, vendor
management, single and multi-year contract management, adhering to both DOA and Federal government policies.
Early Career
2004-2008: Student, Washington State University, WA
2000-2003: Student, Walla Walla CommunityCollege, WA
1998-2000: Pressman, Saxum Printing, Walla Walla WA.
1995-1997: Pressman, Northwest Printers, Boise ID.
1990-1995: Manager, Fall Creek Resort and Marina, Mountain Home, ID.
1985-1989 Radar Technician U.S. Army, Huntsville, AL. / Wildflecken, Germany
Education and Training
Bachelors--BusinessAdministration,WashingtonStateUniversity, Go Cougs
Associates Degree,WallaWalla CommunityCollege,WA.
Electronic Technician,USArmy MissileMunitionsDefenseCommand
Professional affiliations Volunteer Activities
2009-2011 Christian MissionaryKorea
2006: Founder and President WSU Student Rotaract Tri-Cities, WA
2005: President Associated Student BodyWSU Tri-Cities WA
2004: Senator Associated Student BodyWSU Tri-Cities, WA
2004-2007: ArmyCorps Activities committee, Walla Walla, WA
1998-2002: CORD, mentoring veteran’s transitional housing program, Walla Walla, WA
1998: Women’s Action Committee Board Member, Walla Walla, WA
1992-1994: Elmore CountyEconomic Development & Tourism Steering Committee, Idaho