1. Jesse Allen Samudio
12211 Hamlin Creek, San Antonio, TX 78254 ▪ (210) 639-2709 ▪ jsamudio22@gmail.com
EDUCATION
Doctorate of Philosophy in Education- Adult, Professional, Community Education
Texas State University- San Marcos, TX
Candidate fall 2015
Master of Arts in Administration, Organizational Development 05/2011
University of the Incarnate Word- San Antonio, TX
Bachelor of Arts, History 08/2008
Texas State University- San Marcos, TX
SUMMARY OF ADMINSTRATIVE POSITIONS
Associate Director for Veteran Benefits, Texas A&M University-San Antonio, 2013 - Present
Manager of Business Services, Texas A&M University-San Antonio, 2011 - 2013
Business Services Coordinator, University of the Incarnate Word, 2008 - 2011
Laboratory Technician, DPT Laboratories, 2006 - 2008
Assistant Manager, Regal Entertainment Group, 2005 – 2006
University Leadership
• Presidential appointments are as followed:
Member, Vice President of Business Affairs/CFO Search Committee, 2015
Execute presidential charge for reviewing all candidates seeking the position of Vice President of
Business Affairs/CFO. The committee is responsible for reviewing all applicants in order to
recommend 3 to 5 highly qualified candidates for the President’s review.
Member, Banner Implementation Team, 2013-2014
Organized, led, and coordinated the initial implementation of the Texas A&M-San Antonio’s
student data system as a representative for the Office for Student Business Services. Committee
was charged with working with Ellucian consultants to outline and develop a process for
implementing our own data system.
Member, University Parking Appeals Committee, 2013-2014
The committee was charged with approving, denying or modifying parking citations through a
paper appeals process. We created an electronic submission process to streamline efficiency. As
a committee we recommended and implemented the electronic process which reduced the wait
period for our University community.
• Staff appointee as follows:
President, Staff Council, 2014-2015
President-elect, Staff Council, 2014
Treasurer, Staff Council, 2014
Student Engagement
• Leader on campus engagement opportunities specific to the military community that includes: veterans,
spouses, and dependents. Exemplars of student engagement include:
o Military Transition Seminars: Understanding the Transition into Academia
o VA Benefit Information Sessions: Understanding your Federal and State Benefits
o Health and Wellness: Student Success Services
o National Remembrance Day Roll Call
o Celebrating Our Heroes: A&M-SA Veterans week
o Military Women’s Panel: Building a Lifetime of Success
o Resources and Benefits for Women Veterans
1

2. Jesse Allen Samudio
12211 Hamlin Creek, San Antonio, TX 78254 ▪ (210) 639-2709 ▪ jsamudio22@gmail.com
SUMMARY OF PROFESSIONAL WORK EXPERIENCE
Associate Director for Veterans Benefits 07/2013- Present
Texas A&M University-San Antonio San Antonio, TX
I am responsible for the overall vision and direction for the Office of Student Veteran Certification
Services. Oversight and management for all federal and state VA Education benefit programs. For the first
18 months, I additionally assumed the leadership role and overall management responsibilities for the
office to include Student Affairs Leadership Team and Enrollment Management Team. My team consisted
of a school certifying official and 6 student workers.
● Reorganize, manage, and enhance the Office for Student Veteran Certification Services
to ensure accountability for multiple stakeholders
● Address, correspond, and author emails, policies and procedures to promote an active
dialogue with consistency
● Upgrade our webpages to design a process that assisted and encouraged our veterans
and dependents a guided method for submitting documentation
● Develop, implement, and facilitate student information sessions to provide clarity for
our revamped streamlined processes
● Develop, implement, and attain long and short range goals to maximize efficiency and
promote a collaborative office with external stakeholders
● Collaborate and assist Office of Admissions and Recruitment with internal and external
recruitment events: Jaguar Days, New Student Orientation, and Alamo Community
College District fairs
Manager for Student Business Services 10/2011- 07/2013
Texas A&M University-San Antonio San Antonio, TX
As the manager in Student Business Services, I was responsible for the daily operations of the office to
include management of three student account representatives, student account collection coordinator,
and systems analyst. Primary responsibilities included accounts receivables management, collections,
Banner implementation and payment processing.
● Administered, reconciled, and oversaw all 3
rd
party contracts and budgets for the
Office for Student Business Services
● Communicated, encouraged, and enabled students with the tools necessary to
become successful academically and financially
● Clarified, educated, and counseled students, faculty, and staff with fiscal responsibility
and A&M System policies
● Assisted and presented at all New Student Orientations on behalf of Student Business
Services
Business Services Coordinator 10/2008- 10/2011
University of the Incarnate Word San Antonio, TX
The primary responsibilities for this position included oversight and management of 3 satellite locations, 3
Business Office Coordinators, 3 Business Office Representatives, and 4 student workers. Duties include
daily vault and cashier reconciliation, 3
rd
party account management, special event coordination including
new/transfer student orientation and athletic events.
● Conducted, participated, and collaborated with Admissions, Financial Aid, and Student
Success to provide orientation seminars to incoming freshman/transfer students
2

3. Jesse Allen Samudio
12211 Hamlin Creek, San Antonio, TX 78254 ▪ (210) 639-2709 ▪ jsamudio22@gmail.com
● Adapted teaching, communication, and management styles to work with both
traditional and non-traditional student environments
● Presented at Cardinal Days in conjunction with the Office of the Registrar and the
Office of Financial Aid and Scholarships
Laboratory Technician 01/2008- 10/2008
DPT Laboratories Ltd. San Antonio, TX
● Ensured the quality and stability for all pharmaceutical products processed through
the Quality Control and Stability laboratories
● Measured, weighed, and tested a wide variety of pharmaceutical products such as:
Imodium AD, Tylenol, gels and liquid products
● Adhered to strict protocols and standard methods of operations in both testing and
written reports
● Authored and revised Standard Operating Procedure guidelines in company SOP’s
manual
● Calibrated and documented various laboratory instruments throughout the
department such as: pH meters, viscometers, specific gravity, and scales
Assistant Manager 01/2007- 01/2008
Regal Entertainment Group San Antonio, TX
As a senior level manager, my duties included supervision of 5 associate managers, 5 shift leaders, and 15
staff employees. Responsibilities for this position included daily reconciliation, cash management, and
inventory. I was responsible for all escalated customer service issues, facility issues, and employment
processing.
● Successfully managed and directed a team of associate managers and staff members
● Assisted in ensuring the overall safety and maintenance of the facility
● Responded to customer service issues, crisis management, and claims
● Reconciled and audited cashier drawers in concession and box office area
● Routinely performed audits on all inventory
● Interviewed, hired and trained all new staff employees
● Verified and processed all hiring documentation
3