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'Competence-Based B-Learning at the
Dutch Tax and Customs Organization’




  Inge Reubzaet
Active and Innovative Learning
of Vocational Competences

• Analysis of the customer request
• The business case
• Blended learning
• Training design
• Statements of people involved
• Results
• Reflection
Customer request



1. train employees efficiently
2. employees stay quickly employable
Business case
Traditional
-material outdated
-Little on the job
learning
                     B-learning
                     -practically-
                     oriented learning
                     -new learning tools
What is Blended learning?
Blended learning




                   Competence-
                   based


   E-learning
Training design principles

• create customized learning
  paths
• active and situated learning
• responsible for own learning
  process
• based on learning tasks
Learning environment

     Self-study
     Workbook       Groupmeeting
      Self-test     Presentation   Work
    Case studies    Case studies placement
       Tasks        Tasks           Tasks
Forum               Discussion
to exchange tasks   Assessing


     Teacher          Teacher
Training design: Learning task
                                     Prepare
  Online guidance

                    Group meeting


                                     Subjects
                                                 Study/consult
                                                   subjects
                                    Case-study


                                    End task
Training design: Subject
          Prepare the subject

          Go through subject

               Self-test

          Questions to apply
          theory in practice

          Round off subject
Learning material in LMS
Statements of people involved
         STUDENTS

             +are active learners
             +are able to use online
              tools

             - to plan own learning
             - to assess own
               achievements
Statements of people involved
         TEACHERS
              +groupmeetings
               interactieve
               &motivating
              +more added value

              - time consuming
              - difficult: new way of
                guiding students
Statements of people involved
         CUSTOMER
              +customized learning
               paths
              +anytime anywhere

              - create study place
              - availability job
                coaches
Results of new training concept




  Modular curriculum   Competence-
                       based
Reflection

• start with pilot
• guide authors
• intensive teacher support
• train employees (students)
• communication disctrict offices
• logistic and organizational process
Questions?

Inge Reubzaet
Ireubzaet@cinop.nl

Sasja Sporken
Ssporken@cinop.nl

http://www.cinop.eu/

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