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This training course is specifically designed to give you an in-depth overview and summary of the specific
subject being discussed.
Although every topic is relevant to the subject being discussed, it is not certified or accredited, and in no way
comprehensive and all inclusive of every detail covered in the various Acts, Regulations or Standards.
For all the specific relevant details required, please refer directly to these relevant Acts, Regulations and
Standards.
LEGAL DISCLAIMER
2
WWW.SHEQWAREHOUSE.CO.ZA
INTRODUCTION TO ENVIRONMENTAL MANAGEMENT
INTRODUCTION
4
WHAT IS AN ENVIRONMENTAL MANAGEMENT SYSTEM
An Environmental Management System is part of the overall
business management system that includes organisational
structures, planning activities, processes, procedures,
responsibilities, practices, and resources, for the developing,
implementing, achieving and reviewing of the company’s
environmental objectives.
INTRODUCTION
5
WHAT ARE THE ELEMENTS OF ENVIRONMENTAL MANAGEMENT
Environmental Management is the Management of Elements such as:
1. Resource Management: Human, land, materials, water, power, heritage, plants, animal, etc
2. Ground, Water, Air and Noise Pollution Management
3. Hazardous Substance Management
4. Agricultural resources Management
5. Greenhouse Gas Emissions
6. National Forestry Management
7. Genetically Modified Organisms Management
8. National Heritage Sites Management
9. Biodiversity Management
10. Alien & Invasive Species Management
11. Protected areas Management
12. Waste Management
INTRODUCTION
6
TOOLS FOR ENVIRONMENTAL MANAGEMENT
EIA – Environmental Impact Assessment Tool:
The Environmental Impact Assessment, is a process whereby
the impact of the environment of a project or development
is assessed in terms of biodiversity, geology, water, air,
energy, waste, historic and indigenous significance (if
relevant), social and economic changes.
INTRODUCTION
7
TOOLS FOR ENVIRONMENTAL MANAGEMENT (Cont)
Life Cycle Assessment (LCA):
• A Life Cycle Assessment, also called “Cradle to Grave Assessment”, is best
known for its analysis of environmental aspects of a product over it’s
entire life cycle stages.
• It is a systematic tool that enables the analysis of environmental loads of
a product throughout the products entire life cycle and the potential
impacts of these loads on the environment.
This is done by:
• Compiling an inventory of relevant energy and material inputs and
environmental releases,
• Evaluate the potential impacts associated with identified inputs and
releases,
• Interpreting the results to help companies make a more informed
decision regarding the manufacturing and use of the product.
INTRODUCTION
8
ENVIRONMENTAL MANAGEMENT LEGISLATION
Legislation that is applicable to our company operations:
• NEMA – the National Environmental Management Act 107 of 1998
• NWA – the National Water Act 36 of 1998
• CARA – the Conservation of Agricultural Resources Act 43 of 1983
• NHRA –the National Heritages Resources Act 25 of 1999
• NEM:BA – the National Environmental Management: Biodiversity Act 10 of 2004
• NEM:BA - Alien and Invasive Species Regulations GNR 598 0F 2014
• NEMPAA - the National Environmental Management: Protect Areas Act 57 of 2003
• NEM: WA - The National Environmental Management: Waste Act 59 of 2008
• National Environmental Management: Air environmental Act (39/2004): National Greenhouse
Gas Emission Reporting Regulations.
• NFA – the National Forest Act 84 of 1998
• NVFFA – The National Veld and Forest Fire Act 101 of 1998
• SALA – Subdivision of Agricultural Lands Act 70 of 1970
• SPLUMA – Spatial Planning and Land Use Management Act 16 of 2013
• Fertilizers, Farm feeds, Agricultural Remedies and Stock Remedies Act, No 36 of 1947
• The Genetically Modified Organisms Act, 1997 (Act No.15 of 1997)
• Agricultural Pests Act, 1983 (Act No. 36 of 1983)
• Hazardous Substance Act No 15 of 1973
• International Standards. ENVIRONMENTAL MANAGEMENT-2015
• Relevant National and municipal legislation.
• Company & Client’s Specifications
ENVIRONMENTAL MANAGEMENT INTRODUCTION
9
WHAT IS THE ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)
Environmental Management System is:
• ENVIRONMENTAL MANAGEMENT is defined as the
international standard that specifies requirements for a
environmental management system (EMS).
• A environmental management system (EMS) is a system
that documents the policies, planning, processes,
procedures, and controls necessary for an organization to
create and deliver high-quality environmental friendly
products or services to customers, and therefore increase
customer satisfaction.
• Organizations use the standard to demonstrate the ability
to consistently provide environmental friendly products and
services that meet customer and legislative requirements.
• It helps businesses and organizations to be more efficient
and improve customer satisfaction.
ENVIRONMENTAL MANAGEMENT INTRODUCTION
10
UNDERSTANDING ‘ENVIRONMENTAL’ & ‘ENVIRONMENTAL MANAGEMENT’ CONCEPTS
Understanding Environmental Concepts
• environmental refers to the implementing of systems and
processes in order to protect the environment.
Understanding Environmental Management Concepts
• environmental management is the management of all the
resources, systems and processes implemented, in order to
ensure a sustainable focus on protecting the environment
without jeopardizing customer satisfaction.
• environmental management also means what the
organization does to enhance customer satisfaction
through environmentally friendly products and services, as
well as achieving continual improvement of its
performance.
ENVIRONMENTAL MANAGEMENT INTRODUCTION
11
UNDERSTANDING THE ENVIRONMENTAL MANAGEMENT ‘SYSTEMS’ CONCEPT
Understanding Environmental Management “System”
Concepts:
Environmental Management system is a collection of
processes incorporated into a documented system
implemented by organization to manage its processes and
activities to ensure its products or services meet the
organization’s environmental objectives, such as:
• satisfying the customer's environmental requirements,
• complying to environmental regulations
• Satisfy companies strategic business and environmental
objectives
ENVIRONMENTAL MANAGEMENT INTRODUCTION
12
8 ENVIRONMENTAL MANAGEMENT PRINCIPLES
1. Principle 1: Leadership – Top management leading by
example, and including all staff
2. Principle 2: Process approach – Identifying and
establishing documented processes through out all
departments within the company.
3. Principle 3: Systematic approach to management - The
management of a system of interrelated processes to
achieve a specific outcome of goal, such as all the various
operational processes to achieve a final clients product.
4. Principle 4: Evidence-based decision making - This relates
to the idea that effective decisions are based on the
analysis of data and information, rather than guess-work
or instinct, which involves the collecting data and
information relevant to the objective.
ENVIRONMENTAL MANAGEMENT INTRODUCTION
13
8 ENVIRONMENTAL MANAGEMENT PRINCIPLES
5. Principle 5: People involvement – Involving all
employees, ensures they become more competent,
empowered, valued, and dependable to deliver value.
6. Principle 6: Customer Satisfaction focus. This entails
monitoring customers' perceptions of the degree to
which their needs and expectations have been fulfilled.
7. Principle 7: Mutually beneficial supplier relations – The
organisation and its suppliers or contractors are
interdependent, and a mutually beneficial relationship
enhances the ability of both to create value, together
achieving customer satisfaction.
8. Principle 8: Continual improvement - Is an ongoing
effort to improve the organization's products, services,
and/or processes.
ENVIRONMENTAL MANAGEMENT INTRODUCTION
14
PRIMARY TOOLS USED FOR ENVIRONMENTAL MANAGEMENT
The Primary Tools are:
EIA’s - Environmental Impact Assessments
LCA’s - Life Cycle Assessment
Process Environmental Planning
Production, purchasing, operations, etc.,
Failure and Effects Analysis
Measurement Systems Analysis
Statistical Process Control
Departmental Checklists
Environmental Inspections
Environmental Internal Audits
Environmental External Audits
Customer surveys
ENVIRONMENTAL MANAGEMENT INTRODUCTION
15
BENEFITS OF ENVIRONMENTAL MANAGEMENT
• Integrate with global economy.
• Sustainable business
• Sustainable Environment
• Unifying base for industry sectors
• Compliant suppliers for global supply chains
• Transfer of good practice to developing
countries
• Environmental tools for new economic players
• Facilitate rise of services
• Achieve organizational environmental goals.
• Reduce costly environmental reinstatement.
• Improve customer satisfaction.
• Market your business more effectively.
• Correct environmental issues to ensure
environmentally friendly products and services.
• Grow market share in new territories and
market sectors.
• Creates a culture of environmental awareness.
• Embeds environmental objectives for all
projects.
• Consistent environmentally friendly products
and services.
• Measures environmental performance of
individuals and teams.
• Cultivates employee pride in their company and
their working environment.
• Improve legislative and other compliance.
• Improve documentation availability.
ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS
16
IMPLEMENTATION GUIDELINES
a. Establish the EMS Policy.
b. Ensure that EMS Objectives and Targets are established, monitored
and achieved at all relevant levels of the organization.
c. Ensure availability of resources to achieve these objectives &
Targets.
d. Ensuring worker representation and active participation on all levels
e. Ensure that the roles, responsibilities, accountabilities, authorities
and their interrelations are defined and communicated.
f. Establish and maintain a monthly Management Review meeting,
where all ISO and Environmental issues are evaluated, to ensure
and monitor the achieving of the companies Objectives and Targets.
ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS
17
IMPLEMENTATION GUIDELINES
g. Ensuring the effectiveness of the EMS Management System.
h. Ensuring the integration of the EMS management system requirements
into the organisation’s business processes
i. Ensure all suppliers & contractors are compliant to ISO standards, and are
evaluated at least quarterly.
j. Ensure that appropriate communication is established within the
organization and effectiveness of the EMS management system is
communicated.
k. Maintenance and Continual Improvement of the EMS management
system.
l. Conduct management reviews to ensure that the EMS management
system achieves its intended outcome(s);
m. Ensure effectiveness and efficiency processes are established at all
relevant levels of the organization.
ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS
18
IMPLEMENTATION GUIDELINES
n. Ensure that records are turned visibly into management
information so that people keeping them understand their
importance.
o. supporting other relevant management roles to
demonstrate their leadership as it applies to their areas of
responsibility.
p. supporting the establishment and functioning of
Environmental committees, and there active role in the
protection of our environment.
ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT
19
EVIDENCE OF MANAGEMENTS INVOLVEMENT
a. Committing senior management to demonstrate leadership with
respect to adopt the ISO attitude and culture.
b. Establishing and writing the organisation’s:
• Context
• Mission,
• Vision and
• Values statements,
c. Documenting the needs and expectations of its relevant interested
parties
d. Writing the EMS Policy (not just signing it off).
e. Establishing and documenting the EMS objectives in line with the
strategic/business objectives.
f. Discussing EMS at Management review and board meetings to
demonstrate it is entrenched in the organisation’s business process.
Records of such meeting should be maintained.
ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT
20
ISO EVIDENCE OF MANAGEMENTS INVOLVEMENT
g. Active involvement in the review of the organisation’s EMS, at planned
intervals, with minutes including detailed information of who was
present, what was discussed, and action points agreed.
h. Identifying adequate resources to establish, implement, maintain and
improve the EMS system. An organisational chart should be
documented identifying the persons responsible for the management of
EMS. Job descriptions should also be defined, documented and signed-
off.
i. Adding EMS as an agenda item to all company-wide meetings.
j. Communicating the status of the EMS management system (recent
success, what needs improvement, lessons learned, etc.) via
newsletters, internal communication platforms, posters, etc.
k. Ensure there is a ISO & competency training program in place to ensure
competencies throughout the business.
l. Ensuring ISO is a key element of the business’ strategic plan.
ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT
21
EVIDENCE OF MANAGEMENTS INVOLVEMENT
m. Establishing a ISO committee. Records of such meeting should be
maintained.
n. Creating and maintaining an organisational culture that protects
works from reprisals when reporting incidents, hazards, risks and
opportunities. Rather, institute a reward scheme for effective ISO
performance.
o. Ensure at least quarterly Internal Audits are performed.
p. Ensure at least yearly External Audits are performed.
q. Ensure regular Supplier Audits are performed, at least quarterly.
r. Reviewing the findings of all audits to ensure that the EMS
management system achieves its intended outcome.
DOCUMENTATION REQUIREMENTS
22
HIERARCHY FOR QMS DOCUMENTATION MANAGEMENT IS:
• Quality Manual (if applicable)
o Policies
• Processes & Procedures
• Work Instructions
• Records
o Checklists – Departmental or task specific process checklists
o Reports – Inspection, Non-Conformances, Incidents, Audits, etc
o Communication Forms – Agendas, minutes, emails, notices, etc
23
The End - Thank You
24

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EMS - Environmental Management Introduction Training Presentation.pdf

  • 2. This training course is specifically designed to give you an in-depth overview and summary of the specific subject being discussed. Although every topic is relevant to the subject being discussed, it is not certified or accredited, and in no way comprehensive and all inclusive of every detail covered in the various Acts, Regulations or Standards. For all the specific relevant details required, please refer directly to these relevant Acts, Regulations and Standards. LEGAL DISCLAIMER 2
  • 4. INTRODUCTION 4 WHAT IS AN ENVIRONMENTAL MANAGEMENT SYSTEM An Environmental Management System is part of the overall business management system that includes organisational structures, planning activities, processes, procedures, responsibilities, practices, and resources, for the developing, implementing, achieving and reviewing of the company’s environmental objectives.
  • 5. INTRODUCTION 5 WHAT ARE THE ELEMENTS OF ENVIRONMENTAL MANAGEMENT Environmental Management is the Management of Elements such as: 1. Resource Management: Human, land, materials, water, power, heritage, plants, animal, etc 2. Ground, Water, Air and Noise Pollution Management 3. Hazardous Substance Management 4. Agricultural resources Management 5. Greenhouse Gas Emissions 6. National Forestry Management 7. Genetically Modified Organisms Management 8. National Heritage Sites Management 9. Biodiversity Management 10. Alien & Invasive Species Management 11. Protected areas Management 12. Waste Management
  • 6. INTRODUCTION 6 TOOLS FOR ENVIRONMENTAL MANAGEMENT EIA – Environmental Impact Assessment Tool: The Environmental Impact Assessment, is a process whereby the impact of the environment of a project or development is assessed in terms of biodiversity, geology, water, air, energy, waste, historic and indigenous significance (if relevant), social and economic changes.
  • 7. INTRODUCTION 7 TOOLS FOR ENVIRONMENTAL MANAGEMENT (Cont) Life Cycle Assessment (LCA): • A Life Cycle Assessment, also called “Cradle to Grave Assessment”, is best known for its analysis of environmental aspects of a product over it’s entire life cycle stages. • It is a systematic tool that enables the analysis of environmental loads of a product throughout the products entire life cycle and the potential impacts of these loads on the environment. This is done by: • Compiling an inventory of relevant energy and material inputs and environmental releases, • Evaluate the potential impacts associated with identified inputs and releases, • Interpreting the results to help companies make a more informed decision regarding the manufacturing and use of the product.
  • 8. INTRODUCTION 8 ENVIRONMENTAL MANAGEMENT LEGISLATION Legislation that is applicable to our company operations: • NEMA – the National Environmental Management Act 107 of 1998 • NWA – the National Water Act 36 of 1998 • CARA – the Conservation of Agricultural Resources Act 43 of 1983 • NHRA –the National Heritages Resources Act 25 of 1999 • NEM:BA – the National Environmental Management: Biodiversity Act 10 of 2004 • NEM:BA - Alien and Invasive Species Regulations GNR 598 0F 2014 • NEMPAA - the National Environmental Management: Protect Areas Act 57 of 2003 • NEM: WA - The National Environmental Management: Waste Act 59 of 2008 • National Environmental Management: Air environmental Act (39/2004): National Greenhouse Gas Emission Reporting Regulations. • NFA – the National Forest Act 84 of 1998 • NVFFA – The National Veld and Forest Fire Act 101 of 1998 • SALA – Subdivision of Agricultural Lands Act 70 of 1970 • SPLUMA – Spatial Planning and Land Use Management Act 16 of 2013 • Fertilizers, Farm feeds, Agricultural Remedies and Stock Remedies Act, No 36 of 1947 • The Genetically Modified Organisms Act, 1997 (Act No.15 of 1997) • Agricultural Pests Act, 1983 (Act No. 36 of 1983) • Hazardous Substance Act No 15 of 1973 • International Standards. ENVIRONMENTAL MANAGEMENT-2015 • Relevant National and municipal legislation. • Company & Client’s Specifications
  • 9. ENVIRONMENTAL MANAGEMENT INTRODUCTION 9 WHAT IS THE ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) Environmental Management System is: • ENVIRONMENTAL MANAGEMENT is defined as the international standard that specifies requirements for a environmental management system (EMS). • A environmental management system (EMS) is a system that documents the policies, planning, processes, procedures, and controls necessary for an organization to create and deliver high-quality environmental friendly products or services to customers, and therefore increase customer satisfaction. • Organizations use the standard to demonstrate the ability to consistently provide environmental friendly products and services that meet customer and legislative requirements. • It helps businesses and organizations to be more efficient and improve customer satisfaction.
  • 10. ENVIRONMENTAL MANAGEMENT INTRODUCTION 10 UNDERSTANDING ‘ENVIRONMENTAL’ & ‘ENVIRONMENTAL MANAGEMENT’ CONCEPTS Understanding Environmental Concepts • environmental refers to the implementing of systems and processes in order to protect the environment. Understanding Environmental Management Concepts • environmental management is the management of all the resources, systems and processes implemented, in order to ensure a sustainable focus on protecting the environment without jeopardizing customer satisfaction. • environmental management also means what the organization does to enhance customer satisfaction through environmentally friendly products and services, as well as achieving continual improvement of its performance.
  • 11. ENVIRONMENTAL MANAGEMENT INTRODUCTION 11 UNDERSTANDING THE ENVIRONMENTAL MANAGEMENT ‘SYSTEMS’ CONCEPT Understanding Environmental Management “System” Concepts: Environmental Management system is a collection of processes incorporated into a documented system implemented by organization to manage its processes and activities to ensure its products or services meet the organization’s environmental objectives, such as: • satisfying the customer's environmental requirements, • complying to environmental regulations • Satisfy companies strategic business and environmental objectives
  • 12. ENVIRONMENTAL MANAGEMENT INTRODUCTION 12 8 ENVIRONMENTAL MANAGEMENT PRINCIPLES 1. Principle 1: Leadership – Top management leading by example, and including all staff 2. Principle 2: Process approach – Identifying and establishing documented processes through out all departments within the company. 3. Principle 3: Systematic approach to management - The management of a system of interrelated processes to achieve a specific outcome of goal, such as all the various operational processes to achieve a final clients product. 4. Principle 4: Evidence-based decision making - This relates to the idea that effective decisions are based on the analysis of data and information, rather than guess-work or instinct, which involves the collecting data and information relevant to the objective.
  • 13. ENVIRONMENTAL MANAGEMENT INTRODUCTION 13 8 ENVIRONMENTAL MANAGEMENT PRINCIPLES 5. Principle 5: People involvement – Involving all employees, ensures they become more competent, empowered, valued, and dependable to deliver value. 6. Principle 6: Customer Satisfaction focus. This entails monitoring customers' perceptions of the degree to which their needs and expectations have been fulfilled. 7. Principle 7: Mutually beneficial supplier relations – The organisation and its suppliers or contractors are interdependent, and a mutually beneficial relationship enhances the ability of both to create value, together achieving customer satisfaction. 8. Principle 8: Continual improvement - Is an ongoing effort to improve the organization's products, services, and/or processes.
  • 14. ENVIRONMENTAL MANAGEMENT INTRODUCTION 14 PRIMARY TOOLS USED FOR ENVIRONMENTAL MANAGEMENT The Primary Tools are: EIA’s - Environmental Impact Assessments LCA’s - Life Cycle Assessment Process Environmental Planning Production, purchasing, operations, etc., Failure and Effects Analysis Measurement Systems Analysis Statistical Process Control Departmental Checklists Environmental Inspections Environmental Internal Audits Environmental External Audits Customer surveys
  • 15. ENVIRONMENTAL MANAGEMENT INTRODUCTION 15 BENEFITS OF ENVIRONMENTAL MANAGEMENT • Integrate with global economy. • Sustainable business • Sustainable Environment • Unifying base for industry sectors • Compliant suppliers for global supply chains • Transfer of good practice to developing countries • Environmental tools for new economic players • Facilitate rise of services • Achieve organizational environmental goals. • Reduce costly environmental reinstatement. • Improve customer satisfaction. • Market your business more effectively. • Correct environmental issues to ensure environmentally friendly products and services. • Grow market share in new territories and market sectors. • Creates a culture of environmental awareness. • Embeds environmental objectives for all projects. • Consistent environmentally friendly products and services. • Measures environmental performance of individuals and teams. • Cultivates employee pride in their company and their working environment. • Improve legislative and other compliance. • Improve documentation availability.
  • 16. ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS 16 IMPLEMENTATION GUIDELINES a. Establish the EMS Policy. b. Ensure that EMS Objectives and Targets are established, monitored and achieved at all relevant levels of the organization. c. Ensure availability of resources to achieve these objectives & Targets. d. Ensuring worker representation and active participation on all levels e. Ensure that the roles, responsibilities, accountabilities, authorities and their interrelations are defined and communicated. f. Establish and maintain a monthly Management Review meeting, where all ISO and Environmental issues are evaluated, to ensure and monitor the achieving of the companies Objectives and Targets.
  • 17. ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS 17 IMPLEMENTATION GUIDELINES g. Ensuring the effectiveness of the EMS Management System. h. Ensuring the integration of the EMS management system requirements into the organisation’s business processes i. Ensure all suppliers & contractors are compliant to ISO standards, and are evaluated at least quarterly. j. Ensure that appropriate communication is established within the organization and effectiveness of the EMS management system is communicated. k. Maintenance and Continual Improvement of the EMS management system. l. Conduct management reviews to ensure that the EMS management system achieves its intended outcome(s); m. Ensure effectiveness and efficiency processes are established at all relevant levels of the organization.
  • 18. ENVIRONMENTAL MANAGEMENT MANAGEMENT INVOLVEMENT EXPECTATIONS 18 IMPLEMENTATION GUIDELINES n. Ensure that records are turned visibly into management information so that people keeping them understand their importance. o. supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility. p. supporting the establishment and functioning of Environmental committees, and there active role in the protection of our environment.
  • 19. ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT 19 EVIDENCE OF MANAGEMENTS INVOLVEMENT a. Committing senior management to demonstrate leadership with respect to adopt the ISO attitude and culture. b. Establishing and writing the organisation’s: • Context • Mission, • Vision and • Values statements, c. Documenting the needs and expectations of its relevant interested parties d. Writing the EMS Policy (not just signing it off). e. Establishing and documenting the EMS objectives in line with the strategic/business objectives. f. Discussing EMS at Management review and board meetings to demonstrate it is entrenched in the organisation’s business process. Records of such meeting should be maintained.
  • 20. ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT 20 ISO EVIDENCE OF MANAGEMENTS INVOLVEMENT g. Active involvement in the review of the organisation’s EMS, at planned intervals, with minutes including detailed information of who was present, what was discussed, and action points agreed. h. Identifying adequate resources to establish, implement, maintain and improve the EMS system. An organisational chart should be documented identifying the persons responsible for the management of EMS. Job descriptions should also be defined, documented and signed- off. i. Adding EMS as an agenda item to all company-wide meetings. j. Communicating the status of the EMS management system (recent success, what needs improvement, lessons learned, etc.) via newsletters, internal communication platforms, posters, etc. k. Ensure there is a ISO & competency training program in place to ensure competencies throughout the business. l. Ensuring ISO is a key element of the business’ strategic plan.
  • 21. ENVIRONMENTAL MANAGEMENT EVIDENCE OF MANAGEMENT INVOLVEMENT 21 EVIDENCE OF MANAGEMENTS INVOLVEMENT m. Establishing a ISO committee. Records of such meeting should be maintained. n. Creating and maintaining an organisational culture that protects works from reprisals when reporting incidents, hazards, risks and opportunities. Rather, institute a reward scheme for effective ISO performance. o. Ensure at least quarterly Internal Audits are performed. p. Ensure at least yearly External Audits are performed. q. Ensure regular Supplier Audits are performed, at least quarterly. r. Reviewing the findings of all audits to ensure that the EMS management system achieves its intended outcome.
  • 22. DOCUMENTATION REQUIREMENTS 22 HIERARCHY FOR QMS DOCUMENTATION MANAGEMENT IS: • Quality Manual (if applicable) o Policies • Processes & Procedures • Work Instructions • Records o Checklists – Departmental or task specific process checklists o Reports – Inspection, Non-Conformances, Incidents, Audits, etc o Communication Forms – Agendas, minutes, emails, notices, etc
  • 23. 23
  • 24. The End - Thank You 24