This document contains 14 dimensions that can be used to define and evaluate the safety culture at Zithulele Hospital. These dimensions include leadership, culture, systems, accountability, adaptability, awareness, communication, competency, discipline, empowerment, engagement, justice, learning, reporting, trust, and vigilance. For each dimension, a brief statement is provided to describe what a positive safety culture would look like for that dimension.

1. The following contains 14 dimensions on which ZITHULELE HOSPITAL SITE can be defined and evaluated.
Leadership
Culture
Systems
Accountability
Adaptability
Awareness
Communication
Competency
Discipline
Empowerment Engagement
Justice
Learning
Leadership
Reporting
Trust
Vigilance
“Don’t trust good performance”
“I can change things here.”
“I trust my supervisor,
my supervisor trusts me”
“We learn from all incidents.
Avoid second errors”
“I report everything.
It’s the right thing to do”
“I’m treated consistently fairly”
“I like what we are doing.
I’m a team member”
“Consequences for
intentional unsafe acts”
“Properly trained, always retained”
“We always walk the talk,
even under pressure”
“Safety lives in conversation.
We are our brother’s & sister’s keeper”
“Everyone is accountable
for their safety responsibilities”
“No autopilot here.
I think about change”
“Mind on task,
but thinking ahead”
SAFETY CULTURE MODEL