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Email Optimization:
Where Design and Strategy Meet

         Jeanette Brown – Informz
        Marketing Strategy Manager

         Chris Clemente – Informz
            Template Designer
Can You Hear Me Now?

   If you can hear and see my slide, please note
   this in the question box to your right.

   If you cannot hear, please try re-dialing in,
   and let me know so I can be of assistance.
Email Optimization:
Where Design and Strategy Meet

         Jeanette Brown – Informz
        Marketing Strategy Manager

         Chris Clemente – Informz
        Rockstar Template Designer
“DESIGN BEFORE IMPLEMENTATION”
About Me




           @emktg_guru
About Chris
What is the goal of email?



     To get someone to click
Email Optimization

    • People buy from people

    • You optimize thought sequences

    • Guide the conversation
Email Layout


           •Capture
          •Convince
            •Close
Effective Messaging


      eme = rv(of + i) – (f + a)
                                        (MECLABS)



  eme = email messaging effectiveness
  rv = relevance to the consumer
  of = offer value (why)
  i = incentive to take action
  f = friction elements of process
  a = anxiety elements of process
Relevance
eme = rv(of + i) – (f + a)
Relevance
 Where what you are saying intersects with what
            the reader wants, needs.
Offer
eme = rv(of + i) – (f + a)
Offer
    What you are providing to the reader in
             exchange for a click.
RSPCA - Before
RSPCA -After
Before/After
Offer Takeaways

 • Clear
 • Relevant
 • Limit the number of offers
Incentive
eme = rv(of + i) – (f + a)
Incentive
        An element added in to increase
              the desired action.
User Conference - Before
User Conference - After
Incentive Takeaways

 • Stand out
 • Test, test, test
 • Relevant
Activity
Friction
eme = rv(of + i) – (f + a)
Friction

       Psychological resistance to a certain
             element in the email.
AIMWA - Before
AIMWA - After
AIMWA: Before and After
Friction Takeaways

 • Mind the length
 • Check the tone
 • Balance the email weight
Anxiety
eme = rv(of + i) – (f + a)
Anxiety

    Psychological concern due to an element
             in the email process.
Anxiety

 • Asking too soon
 • Too personal
 • No trust
Anxiety: Solar Energy After
Before/After
Anxiety Takeaways

 • Don’t get too personal
 • Build trust
 • Simple and clear design
Wrap-Up
Recap


         •Capture
        •Convince
          •Close
Recap


            eme = rv(of + i) – (f + a)
                                          (MECLABS)



    eme = email messaging effectiveness
    rv = relevance to the consumer
    of = offer value (why)
    i = incentive to take action
    f = friction elements of process
    a = anxiety elements of process
 #Informz
Email Optimization

    • People buy from people

    • You optimize thought sequences

    • Guide the conversation
Let us help you!

Jeanette Brown
brown@informz.com
@emktg_guru

Informz: www.informz.com
1.888.371.1842
@informz

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Email Optimization: Where Strategy and Design Meet