1. IMRAN SAMIDON
AREAS OF EXPERTIES TEAM LEADER
Supervisingstaff PERSONAL SUMMARY
Completingpaperwork A hard workingteamleaderwhoperformsanddelegatesall hismultiple
dutiesinrespectful andprofessional manner. Imranisa superbcoach,
Managing processes Mentor andsupervisorwhohasa longtrack recordof executinghis
Conflictmanagement principle responsibilities.ApartfromhisabilitytoeffectivelyleadaTeam he
Staff motivation can alsomotivate staff todo better,make sound decisionsandWork with
decisionmaking managersand staff at all levelsof responsibility.AsasuperbCommunicator he
isable to think,communicate andpresentInformation effectivelytopeople.
PERSONAL SKILLS WORK EXPERINCES
Passionate TEAM LEADER - Ridesand Attraction – May 2016 - present
forwardthinking Employersname – Ferrari World Abu Dhabi
focused Functionsasa role model forstaff.
Hard working Responsible foroverseeingthe day-to-dayoperationsof the team, distributing
friendly andupbeatattitude the workloadevenlyamongststaff andmakingsure motivationand
Handlingcomplains Performance levelsare maintained.
Duties;
 Allocatingdailyjobsandworkloads.
 Making sure that health andsafetyrulesstrictlyfollowedbyall team
members
 Handingguestcomplaintsandsolvingproblematicsituation.
 Trainingnew teammembers.
 Managing teamperformance andprogress.
 Enforcingall companyapprovedpoliciesandprocedures.
 Constantlylookingforwaysto improve processes.
 Monitoringthe performance of juniorstaff.
 Completingteam-relatedpaperwork.
 Givingpromptand accurate informationonindividual staff member
performance.
 Attendingandparticipatinginteammeetings.

2. Ridesand Attraction Operator - Sep2012 – may2016
Employersname – Ferrari World Abu Dhabi
Data entry operator 2012 – 2014
Employersname - WinSys Network (Pvt) Ltd
KEY SKILLS AND COMPETENCIES
 Abilitytomanage throughothers.
 Abilitytoworkwell with all levelsof the organization.
 Superbcoachingand mentoringskills.
 Prioritizingimportanttasksandensuringtheygetdone first.
 Excellentoral andwrittencommunicationskills.
 Able toquicklyidentifyproblems.
 ProficientwithMSOffice andvarious otherformsof technology.
 Improvingproductqualityandcustomercommunications.
 Able toworkin a busy,fastmoving,targetdrivenproductionenvironment
ACADEMIC QUALIFICATIONS
 Certificate inOnline examInternational ComputerdrivingLicense(ICDL) in
2009.
 MicrosoftOffice Specialist(MOS)
 IT Professional(ComputerHardware andNetworkingGuidelines)
MicrosoftCertifiedProfessional XPModule (MCP) (70/270)
 G.C.E AdvancedLevel [2007]
 G.C.E Ordinary Level [2004
CONTACT DETAILS
REFERANCES TUWAN MOHOMED IMRAN SAMIDON
Nationality –Srilanka
Available onrequest FERRARIWORLD ABU DHABI
P O Box 128717, YAS ISLAND,ABUDHABI
Phone:00971 528311055
E-mail: Imran.samidon@gmail.com