2. Training and development skills are
delivery of information people will
use in their jobs
DEFINITION
3. COMMUNICATION SKILLS
• Communication is the
best work of leadership.
• While communicating be
clear, correct, consistent.
• Your communication
should be simple easy to
understand.
4. EMPLOYEE
DEVELOPMENT SKILLS
Evaluate the strengths
& weaknesses of each
employee relative to
the department goals.
Meet each individual
employee and discuss
their development
needs.