10. Top Five Reasons Implementation Fails
1.Strategy is long-term and managers run the business
short-term/ quarterly
4. Failing to align everyone in the organization to
take the right actions
3. Implementation never goes according to plan
2. Implementation is not included in the strategy plan
5. Implementation is viewed as an interruption
Bridges Research
26. Implementation
“Leaders don’t have all the
great ideas; they provide
support for those who want to
contribute.
Leaders achieve very little by
themselves; they inspire people
to come together for the good of
the group.
Leaders never start with what
needs to be done. Leaders start
with WHY we need to do things.
Leaders inspire action.”
36. Share the strategy
15%
Explain the right
actions to take
15%
Motivate people to
take the right actions
20%
Frequently
update
progress
against the
strategy
objectives
50%
GOAL OF COMMUNICATION
48. Translating strategy into the business
means…
examining what needs to
change in the way people do
their work and empowering
them to make the required
changes.
49. ImplementationEnable your team to implement the strategy by
designing the platform that empowers
them to improve and innovate their processes.
50.
51. To achieve business execution success,
Drucker coined the term:
‘purposeful abandonment’.
“If you want to grow your business, before you decide where and how to grow
- the first thing you need to do is stop doing what’s not
working and get rid of the outgrown, the obsolete, and the
unproductive.”
52. ImplementationBarclays Bank is using voice biometrics and
within 20 seconds of natural conversation to
authenticate the client in a safe and smooth
manner.
56. Implementation is only
sustained when you reward
and recognize individuals for
taking the right actions.
The reward system must change. Ignoring it
is not an option.
57.
58. How often is implementation
typically reviewed
?
How often should
implementation be reviewed
?
59. Implementation
The to know if strategy is good or bad is by
implementing and reviewing it.
The only way if your team is taking the right
actions is by reviewing.
60. Changi airport creates 42 million opportunities to
please customers. They survey customers in toilet.
Why?
Toilets are important as the first or last impression
62. Implementation Compass Summary
People Support
Biz Case Urgency
Communicate What’s Happening
Measure Performance
Culture Alignment
Process Synergize
Reinforce Right Actions
Review Discipline of Doing
63. 1. Which direction is the hardest to
implement?
3. Which direction is the least
practiced among leaders?
2. Which direction receives the most
resistance?
64. "I would love to be able to get to the top of that tree,"
sighed the turkey, "but I haven't got the energy.”
CORPORATE LESSON 1
A turkey was chatting with a bull.
"Well, why don't you nibble on some of my droppings?"
replied the bull. They're packed with nutrients."
The turkey pecked at a lump of dung and found that it
actually gave him enough strength to reach the first
branch of the tree.
The next day, after eating more dung, he reached the second
branch.
Finally after a fortnight, there he was proudly perched at the top
of the tree.
Soon he was spotted by a farmer...
Who promptly shot the turkey out of the tree...
65. Moral of the story:Moral of the story:
Bullshit might get you to the top,
but it won't keep you there
CORPORATE LESSON 1