1. Hollie Tufts
2513 Castle Pines St | Clermont, FL 34711 | 352.255.6662 | htufts29@gmail.com
SUMMARY
Hard working and Dedicated Hospitality student with 8 years experience in the field. Strives to be the best and
goes above and beyond to achieve goals. Successful in making guest service a top priority. Earning a Bachelor’s
Degree in Hospitality Management at the University Of Central Florida Rosen College Of Hospitality.
EDUCATION
Bachelors of Science in Hospitality Management
Rosen College of Hospitality Management | University of Central Florida Orlando, FL
EXPERIENCE
Target
Executive Intern
• Managed 20-30 Team members at a time
• Performed LOD (Leader on Duty) roles as the supervisor in the store
• Interviewed and hired new team members
• Managed food areas and operations on a daily basis
Walt Disney World
Coordinator at Disney’s Animal Kingdom Lodge/ Disney’s Coronado Springs
• Trained to maintain pump rooms and pools, and monitor and record PH, Chlorine
levels, temperature and flow rates.
• Monitor and support the lifeguards to make sure they are successful in their jobs.
• First Responder for anything on property.
• Oversee day to day activity in the recreation department as a coordinator.
Disney’s Blizzard Beach Water Park
Lifeguard/Trainer/ Facilitator Blizzard Beach
• Deep Water, CPR, and First Aid certified.
• Trained new cast members to be successful in their new role.
• Igreeter trained, assisted with reuniting lost children, and providing park
information to guests
• Facilitated new cast members to become familiar with the area at Blizzard Beach,
and their role in the Walt Disney World show.
• Interact with guest and provide guest service as needed.
Slide Operator
• Dispatch guests down slides safely and efficiently.
• Interact with guests and answer questions related to the rides and the park.
• Communicate and work as a team with fellow cast members
Disney’s Magic Kingdom Park
2011-Present
2015
2013-2015
2011-2013
2010-2011
2007-2010

2. Strollers and Merchandise
• Rented strollers and wheelchairs to guests.
• Provided great guest service to guests
• Stocked and filled shelves
• Sold Disney merchandise.